Hotels in East Point, Atlanta

I chose this hotel for a student group trip. It is an economy hotel and the rate was pretty good. It is a newer hotel so things seemed very fresh and up to date. I was placed in a suite room, where I entered into a living space and then walked through a hall with a kitchenette (fridge, sink, microwave, and coffee maker), and a bathroom in order to get to the bedroom. This worked particularly well because after ended up needing to stay for 10 full days. The breakfast buffet had mainly packaged breakfast sandwiches that worked well. What I would particularly like to comment on, however, is the staff. Each one was friendly, kind, and accommodating. I had to extend my stay 3 times and only had positive interactions with the staff via phone or in person.

Just what I needed after having a stressful morning in the airport. Connie’s extraordinary level of customer service is something you can only hope for at any hotel stay (thank you so much Connie!). Even the shuttle service was great... as I had three suitcases at checkin and the driver literally doubled as a bell captain taking me to my room, making sure I was properly settled... it doesn’t get much better than that!! Will definitely stay again. Renee

Front desk agent was very nasty and rude at the mouth. Upon returning to the property after eating dinner I was stopped and asked numerous questions and held up from going to my room. I was basically interrogated by the employee before I could go up to my room which was very unprofessional.

When you check in, breakfast is included and you need to get a breakfast voucher. You can park your car. There is a place of gratitude next to you.

The front desk attitude is very general, breakfast and the introduction are completely different, basically equivalent to no breakfast

Strange odors in hallway on 4 th floor. Could smell it near front door but not into the room thankfully. Our room was clean but missing a bar of hand soap. It was late so just delt with it. Had liquid body wash, shampoo and conditioner in containers mounted in shower. Great hot water and good water pressure in shower. Mini fridge. Ice bucket in wardrobe. Very loud luggage cart. We checked in late so felt bad making so much noise in hallway. Nicole who checked us in was very pleasant. Bed was nicer than some other Courtyards but not the most comfortable as we have had at other locations. Heard doors opening and closing during night waking me a few times. With having a noise machine on. We stayed on a Monday night and woke to very loud noises outside that sounded like Garbage trucks emptying dumpsters. And it was not just one or two it went on and on. In the morning had trouble with toilet not flushing and water in sink draining slow. Saw the maid in hallway as we were leaving, she was super sweet. 10/18/22 am. Wish I got her name. I told her what room we were checking out of and told her we had to get change to leave her a tip. At elevator saw part of wallpaper that looked just awful for being a higher tier Marriott. Just looked tacky. Asked front desk staff to break a $20 bill for change to leave a tip for maid. I was told no they didn’t have enough to break it. This was shocking as it’s pretty good size hotel. Many we stay at only have 3 floors this had 4. I asked if I could charge the tip to our room so the maid could receive tip I was told No. I wish I had not told the maid as we are in a hurry and have to get on road. I could not leave then find change and return. Hotel was Easy to find close off of 275 Exit.

Within the last 12 months my wife and I have stayed at this fine hotel four times. In each case we have enjoyed outstanding customer hospitality led by the General Manager Tiana Ortiz. She and all of her team go out of their way to meet and exceed your every request. The clean comfortable rooms, refreshing breakfast, efficient airport shuttle and constant smiles are all exceptional. We recommend to anyone especially retired folks wanting a hassle free travel experience in/out of the Atlanta Airport!

This was the WORST place that I have ever stayed! The only reason we stayed because everything nearby was sold out (other than maybe the MOTEL 6 in front of this hotel, which was inhabitable at best). The room was so filthy, I went to CVS and spent $106 on blankets to cover the beds to sleep on top of, bought wipes and spray to clean the room, towels to use because the ones at the hotel were significantly stained and two of the three towels that we received had SEVERAL pieces of human hair stuck in the towel. FYI: Another party in our group (we were there for the Ron Clark Academy Amazing Shake) also experienced disgusting and hair filled towels. I had to ask housekeeping to borrow, yes BORROW, the vacuum, so I could vacuum the room, as there were sunflower seed shells all over the floor, beside one bed, and some sort of granola type crumbs throughout the room. I literally spent so much time and money on cleaning a place that I had to pay to stay. The hotel guests were screaming in the hallways until midnight (two of the three nights we were there), the neighborhood is terrifying for a mother and daughter to be staying, and the trains and planes were so loud outside our wall (paper paper thin) that they continuously woke us up. Oh and let me not forget that if all of that were not enough... the bed felt like pieces of thread on top of a bunch of springs, and the AIR CONDITIONER WAS BROKEN!!! However, the AC was repaired by Leon ( : I cleaned our room and did not want housekeeping anywhere near our room, as my cleaning was significantly more thorough. It was so sad and ridiculous. We used to love your hotels, and even used them in our hometown to block rooms for our wedding, years ago. What happened to you guys?????

I booked this hotel for a weekend getaway and I enjoyed my stay. The room was clean, bathroom was a bit dated there were some loose fixtures but still nice. Keys didn’t work for the gate but front desk clerks were very helpful. I may book again!

The best hotel to stay in this trip, very close to the airport, breakfast is quite rich, the room is large, very clean, all kinds of facilities are good, the price is moderate, highly recommended