Travelers Reviews of Bay of Plenty Hotels

Awa Hotel
8.2/551 Reviews
My family and I stayed in room 214 and found the beds to so hard and very uncomfortable. My husband had to sleep most of the night in the chair. I also asked a staff member at reception where abouts was the gym and pool I was told there wasn't any, I explained it, states it online he seemed confused. I think it needs to be altered online hence one of the reasons I had booked here. Apart from these issues the hotel was clean and very tidy, and the staff members were friendly.
Marsden Stay Rotorua
7.1/590 Reviews
The front desk staff is very friendly, the hotel is close to the food street, there are large supermarkets and home supplies stores nearby, very convenient. The room is spacious, The bathroom flower  sprinkle  has strong water outlet and the overall service is satisfactory. The downside is that the room has no air conditioning, only fans are provided, and the wall lights are not operating normally.
Novotel Rotorua Lakeside
8.2/586 Reviews
Great location in the heart of Rotorua, right next door to the lake and Eat Street restaurants and came highly recommended to us, but left us a little disappointed - especially for the price. Room a little outdated, holes in the blinds which let the light in, dirty grout in the shower and the shower head was broken and the glasses were dirty. I never ever leave a bad review, but after a great experience at 4 other different hotels across NZ this trip, the front desk lady on arrival at the Novotel was not the friendliest - it felt like we were an inconvenience to her. It was check in time and she was the only staff member on with a queue of people. On a positive note, the bed was comfortable.
Rydges Rotorua, an EVT Hotel
8.8/581 Reviews
Hotel facilities and amenities were good. Especially the heated swimming pool and spas were fantastic day and night. The only minor issue was the noise from the heat pump ventilation sound. You have the option to turn it off, but it was too cold without it. Overall I would give 4.5 stars out of 5
Arawa Park Hotel, Independent Collection by Evt, an EVT Hotel
7.7/597 Reviews
I recently stayed at Arawa Park Hotel and had a pleasant experience overall. The location is excellent—close to Rotorua’s main attractions and surrounded by beautiful scenery. The room was spacious, clean, and featured large, comfortable beds. Considering the affordable price, it’s excellent value for money and ideal for anyone looking for a comfortable, budget-friendly stay. The staff were attentive and friendly, even offering to heat up meals for guests—a thoughtful touch that added convenience. I also appreciated their focus on security, as they took note of my car’s plate number during check-in. I noticed that the hotel has washing machines and laundry facilities, which could be very useful for longer stays. While I didn’t ask if these are free for guests to use, it’s great to see such amenities available. Clearer information about their usage would be helpful. One downside was the lack of adaptors in the room, which made charging devices a little inconvenient. Adding adaptors or universal outlets would greatly improve the overall experience for guests. Overall, Arawa Park Hotel is an excellent choice for a comfortable and affordable stay in Rotorua. With minor tweaks like providing adaptors and clearer communication about amenities, it could be even better.
VR Rotorua Lake Resort
8.1/560 Reviews
Outward appearance is good, but on closer Inspection it is shabby, once was high class accommodation but now cushions and curtains dirty. Unidentified scraps on bed linen and bathroom had very visible mould. The bath is a great size with headrest, heated floor and good water pressure. Our room had a great view of the lake, but people walking past windows, no real privacy. Good size room interesting room layout.
Millennium Hotel Rotorua
8.1/5121 Reviews
this is an ideal place to stay, stayed here 10 years ago, they have now got some nice refurbished rooms, clean and ideal for stay with Kids. Nearby Halal Restaurant AliBaba was handy.
JetPark Hotel Rotorua
8.5/582 Reviews
I booked for 2 adults and 2 children and clearly had confirmation of 2 children and 2 adults. Called twice 2 days before our trip. The reception male did not know what I was talking about could not find booking then said it was only for 2 adults.He then said he will note down when I explained I booked for 4. Then called again couple of hours before checkin and went through the same thing waslooking forward to relax and they found it hard again to look for my booking and mentioned 2 adults and not including my 2 kids. The hotel was ok and tv channels not enough just 1 movie 1 sports channel. Menu was not really goo VERY EXPENSIVE but food was not okay. Asked for another jug of cold water as we were really thirsty but the lady said they can't provide a JUG of water so ended up organizing uber. Staff need to be abit more upto date with everything etc..
Prince's Gate Hotel
8.4/549 Reviews
I love this hotel. To be honest, I didn’t expect much when it comes to old and vintage hotel. But when I entered the hotel, I found the hotel is quite special and unique. Yes, it’s old and vintage but it is also well-maintained. For the room, I like it because it has big windows including bathroom and the sunshine can get through. For the location, I like it because it is so close to the central bus stop, Eatery Streets and Polynesian Spa. Because I don’t drive so location is very important to me. Like many other places in NZ, this hotel seems to be short staffed too. But the staff still did the best to serve. They are nice and friendly. I wish I could stay in the hotels for a few more couples and enjoyed the unique atmosphere there. I would stay again if ever I go to Rotorua.
Sudima Hotel Lake Rotorua
8.4/5150 Reviews
Amazing location right near the lake. carpark might be a little inconvenient if your car is too huge as they were having renovations during our time that. other than that nothing to not hate about.

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Property Information for Tourists

Total Properties117
Number of Reviews4,492
Average Price (Weekdays)NZD 379
Average Price (Weekends)NZD 392