Cardiff Jet

Don’t bother.

Left the booking until 18:15 the day before and then cancelled with no explanation, when there was no issue with the weather. Left me to try and find something short notice for two disappointed kids t...

Avoid this company

Cancelled our trip due to weather (despite it being the best day of weather we'd had in July). Now can't get through to anyone to receive a refund. Not answering calls or emails. Avoid at all costs.

Not good.

Cancelled out trip with no explanation 2 days before departure. Not a good way to run a company. Let's hope we receive a refund.

No refund for cancelled trip!

Arrived on the day to be told we could do the coastal shock due to weather. Agreed to the shorter and cheaper bay blast and promised a refund for the difference. 6 weeks later and several emails still...

Bad knowledge of own products

Tried to book a trip. Website says has various times but to call to book. Called to book. Phone answered by someone who hasn't a clue what they are doing. They said they didn't know whether there was ...