3 Stars Hotels in Mississippi, United States

When we arrived at 6pm the front desk said there was a wait for clean rooms and they could take our luggage and call us when a room was ready. There were other people waiting for rooms as well. Thankfully they found a room before I left the front desk and accommodated us! Great place for kids and adults alike. Will be returning.

I loved everything about this hotel. Check in was easy. The host was very friendly. He checked on us when they seen us in the lobby. The room was clean. Breakfast was delicious. The staff was very nice. I would definitely book here again

We are traveling to North Carolina and our stay was for one night. The room was really nice and clean. The location was great. Bass Pro Shops and several other stores are within walking distance. I would like to thank Ms. Willis, (General Manager), Too Tall (Kitchen Manager), and Front Desk Manager (sorry I didn’t get her name), for handling a situation that occurred in the restaurant. These folks went above and beyond to be professional and apologetic. It’s so good to know some places still believe in Great Customer Service! Thank you so much!

Great experience! Will definitely stay here again. Hotel was nice and clean. The drink and snack hour was amazing each evening, breakfast was delicious and had lots of variety and the Manager, Brad, went above and beyond to make sure guests were happy, talked to everyone, cleaned tables and anything else that needed doing.

The hotel seems new! The lobby is fresh and the atrium is inviting. Easy checkin and Katie was very friendly and helpful. The rooms surround the atrium which includes the bar. We could hear the noise from the bar in the room. Our room was on the front side of the hotel and we could hear road traffic even though it wasn't a highway. Also the walls were a bit thin and we could hear noise from the room next door. The bed was comfortable and the room was clean.

I received a renovated room , room was okay very modern and basic .. I would suggest large size pillows for king size beds instead of the small ones. Also there are no fridges or microwaves! Here are my problems .. I checked in after 5 went and peeked at the room and left to go to the ******. I didn’t get back to the room till around 2 am .. Come back in my room and see that some one left one of the drawers open .. luckily I didn’t bring belongings to the room until I actually came back to the room to go to sleep .. The room wasn’t that bad but Morning comes and as I’m resting around 8:30-9:30 am I could literally hear housekeeping knocking on doors asking people where they about to check out to see if they were in their rooms but check out isn’t till 11 . That is soo rude but also mischievous! I even received the knock and I had a do not disturb card up! Will not stay here again .. and do not leave valuable belongings in rooms unattended .

When we arrived at 6pm the front desk said there was a wait for clean rooms and they could take our luggage and call us when a room was ready. There were other people waiting for rooms as well. Thankfully they found a room before I left the front desk and accommodated us! Great place for kids and adults alike. Will be returning.

We booked two nights here at this hotel, Friday 05/20-05/22. The hotel at check it was busy and the staff seemed to be to busy to answer simple questions or have any suggestions about things I asked. We went to dinner that evening came back and were having a small birthday celebration with our friends and a total of 5 children ages 10-8 months. We were told there was a medical emergency and need to move to the restaurant. Ok we understand and we moved to the restaurant in the lobby. A few minutes later they again told us a medical emergency and we need to go out side on the small patio. That fine and I understood. 20-30 minutes later we were told to move away from the doors and windows due to medical emergency. We also did that, at this point the older kids are getting upset and asking a lot of questions. We noticed several cops moving quickly to the elevator. We were asked to not look through the windows. Someone outside told us there was a death in the hotel. It was said loud enough for the older kids to hear this and they were extremely upset to the point of crying. A “security” person came out and told us (loud enough for the kids to hear as we were on the small patio) there was a death in the 3rd floor (where we were staying). The body was found and it was, “ as blue as a blueberry” with a smirk. I requested that I can get my stuff out of the room to leave. The kids are crying and upset as was my wife. I was escorted to the room collected our things and moved to another hotel. I called the next morning to ask about a refund and was told I would have to call back later. I called later and they said they would not charge us for the following night and they would call me tomorrow about the first night of which we did not stay due to the way the situation was handled and the event that happened a couple doors down from our room. I called the next day and was told the general manager would call me about this. The manager did not call, the assistant manager called a day later to tell me the general manager will give us a discount on the room but would not be refunded the whole room charge. She did say they learned from the event and will work to make things better next time this happens. The hotel was not clean and the room smelled very badly of smoke even though it was a non smoking room. The floors were dirty and the air condition was also really loud. I would not recommend staying at this hotel.

Very nice property that is poorly maintained. Although the following were included in an email to me prior to my visit, NONE OF THE FOLLOWING WERE AVAILABLE ON OUR 4th of July VACATION: Made to order breakfast (instead, wet powered eggs and a chafing dish of grits) Bar (oh! There WAS a bar. It was just not EVER OPEN) Room service upon request (NEVER made our room, delivered clean towels, ran out of tissues and toilet paper and had to go to front desk for more which appeared to take as much effort to get me these supplies as it took to build the pyramids in Egypt!) There wasn’t even an ink pen or pad in the room! Obviously I am disappointed by the lack of service at this Hilton property! The room price is high and service non-existent. The owners should pay their workers more because those who showed up for work deserve it and are obviously overwhelmed by the amount of work that is presented to them. This property is the WORSE MANAGED HILTON PROPERTY I have ever had the displeasure of staying!

I stayed here just over a year ago when the hotel left a lot to be desired/swore I'd never return. I was thrilled to learn about the recent renovation and decided to give it another try since the location is convenient for my purposes and the price was good. They've done a really nice job renovating the hotel - the rooms and common parts are very clean and bright, there's new furniture in the rooms and the staff were incredibly nice and very helpful. However, instead of the 4 nights we had originally booked, we left after just one night due to the mattress. I have a bad back and there was no support so I got virtually no sleep! I asked if we could change rooms but was told the mattresses are the same in every room! The staff were very good about letting us checkout early with no penalty but it was disappointing since if there had been a firmer mattress, we would have been very happy to spend 4 nights there. I'm a Bonvoy Titanium member and frequently stay in Courtyards (and multiple other Marriott brands) but have never experienced any Marriott hotel mattress with as little support as this one. If they ever add some different, much firmer mattresses for those of us with bad backs, I would definitely return - but not until then!

I loved everything about this hotel. Check in was easy. The host was very friendly. He checked on us when they seen us in the lobby. The room was clean. Breakfast was delicious. The staff was very nice. I would definitely book here again

We are traveling to North Carolina and our stay was for one night. The room was really nice and clean. The location was great. Bass Pro Shops and several other stores are within walking distance. I would like to thank Ms. Willis, (General Manager), Too Tall (Kitchen Manager), and Front Desk Manager (sorry I didn’t get her name), for handling a situation that occurred in the restaurant. These folks went above and beyond to be professional and apologetic. It’s so good to know some places still believe in Great Customer Service! Thank you so much!

I stayed on a Saturday night as a stopover on a cross country road trip. This hotel was such a pleasant surprise! The staff were upbeat, polite, and friendly. The rooms are very comfortable and very well designed. The walk-in shower with excellent water pressure was a welcome treat after a long day in the car. The only negative was the hotel was full of families staying for kids’ sports tournaments so there were endless hours of wound up kids running up and down hallways, etc., but that’s not the hotel’s fault. I drove back through Jackson a week later and stayed at a different hotel a block away and it was a miserable experience. I regret not staying at this Courtyard again!

This is a hotel I visited during my business trip. Amenities were good Hometo Hotel seems to be just above average. I will visit next time.

It feels good.

When we arrived at 6pm the front desk said there was a wait for clean rooms and they could take our luggage and call us when a room was ready. There were other people waiting for rooms as well. Thankfully they found a room before I left the front desk and accommodated us! Great place for kids and adults alike. Will be returning.

Very nice property that is poorly maintained. Although the following were included in an email to me prior to my visit, NONE OF THE FOLLOWING WERE AVAILABLE ON OUR 4th of July VACATION: Made to order breakfast (instead, wet powered eggs and a chafing dish of grits) Bar (oh! There WAS a bar. It was just not EVER OPEN) Room service upon request (NEVER made our room, delivered clean towels, ran out of tissues and toilet paper and had to go to front desk for more which appeared to take as much effort to get me these supplies as it took to build the pyramids in Egypt!) There wasn’t even an ink pen or pad in the room! Obviously I am disappointed by the lack of service at this Hilton property! The room price is high and service non-existent. The owners should pay their workers more because those who showed up for work deserve it and are obviously overwhelmed by the amount of work that is presented to them. This property is the WORSE MANAGED HILTON PROPERTY I have ever had the displeasure of staying!

I LOVE Hyatt!! I choose Hyatt when available in the city we visit and thankfully there was one in Biloxi next to Gulfport where my cousin lives. Our check in at the Front Desk was very pleasant with a warm smile and friendly tone. And in the room a lovely note was waiting for me thanking me for being a member and invitation to the Elite Trial Tier Promotion. Check our was an easy process too! The property was clean and well maintained and nicely decorated. Thank you Hyatt Biloxi!

Telephone in the room wasn't working. The houseman knocked on our door at 10:40 to ask if we were going to check out or stay over, which he acknowledged that it wasn't check out time yet but he needed to know. I told him we woke up late and was trying to call the front desk to see if we could get an extra 30 minutes to check out and he stated that he didn't have anything to do with that (Rude). At exactly 11 a very unprofessional housekeeper name Crystal knocked on the door to say it's pass check out time and demanded we exit the room within 5 minutes or I wouldn't get my deposit back. We exited the room semi-dressed to be met by other guest leaving & fussing about how rude the same housekeeper was to them and they would never stay again. I told Crystal that she had very poor customer service and she said, ”that's how we like it around here”. I made a complaint to the front desk and the clerk apologized, which I appreciated it but the apology should have came from Crystal. I told the clerk I was trying to call the front desk with my cell phone when I got up to request a late check out but it said all circuits are busy. She told me the phone lines were down all morning. (SMH) I will NEVER stay here again!