3-Star Hotels in Idaho, United States

0My wife and I arrived in our room to find the toilet clogged. I called down to the front desk to ask for a plunger, and was told one would be sent up immediately. 15 minutes later, I went to the front desk to ask for a plunger in person. I was told the request was delayed because something important came up(!) but it would be sent up immediately. 10 minutes later, I returned to the front desk to ask for a plunger again. I was told the plunger was ”already on its way.” While I stood there, a maintenance staff member arrived at the front desk and told the front desk staff he could not find a plunger (the one that was ”already on its way” to my room). I followed a front desk staff member and the maintenance staff to the janitorial closet, where we located the plunger and then I had the pleasure of plunging a previous guest's floating fecal matter from a hotel room toilet. I escorted the maintenance staff member to the janitorial closet (on the 5th floor by the pool, in case anyone needs to know) so he wouldn't have to also handle the dirty plunger. Feeling lied to and dismissed about the plunger issue twice, I went to the front desk to lodge a complaint with the night manager. I asked for the Night Manager specifically. Once more I was lied to when one of the front desk staff (Alai) identified himself as the night manager. While I was speaking to him privately and away from other customers about my complaint, the ACTUAL night manager (Nix) appeared and asked if I had a complaint. I found Nix (the actual night manager) incredibly rude and dismissive. It's little wonder where this ill-trained and unprepared staff take their cues. The location is great, but save yourself the trouble and stay in the Radisson across the street.

There are a lot of nice things to say about this hotel in Boise - it is on the beautiful Boise River walking/biking trail, near downtown, it has two pools and hot tubs (indoor and outdoor), fitness center, cruiser bikes and various restaurants nearby and on premises. The highlight though was the shuttle driver, Steve. He made me feel like a VIP. I had arrived the night before and wanted to get a sense of the area so asked if he could take me downtown. Steve told me exactly when he could drive me since his priority are the guests who need rides to/from the airport. He went above and beyond by taking me on to/from drive to downtown Boise while sharing insider tips and history of the area. Highly recommend staying here and taking the free shuttle with Steve. He's the best!!

FairBridge looks like an older hotel, but Management has done a good job of keeping it clean, maintained and have worked to update rooms (finishes, furnishings, digital PTAC's, etc.). My one night stay was comfortable, room was clean and well put together. Complimentary breakfast for a property of this size was sufficient with two Golden Malted waffle makers, cold and instant hot cereals, boiled eggs, fruit (apples this time of year), coffee, teas, milk and at least one juice choice. Though the hotel was quiet on the night of my stay, I would guess given the age of original construction, sound proofing is not likely up to current standards, so if one is overly sensitive to outside disturbances, it may not be the right choice during peak ski season. But for the rest of us, is absolutely satisfactory.

I am writing this review to praise James Thomas, one of the Homewood Suites by Hilton Boise, Idaho managers, who was amazing. He solved a number of problems for us, and really saved our stay. I can't say enough good things about James Thomas. He is an exceptional employee who is dedicated to providing top customer service, to solving whatever guest problems that arise, and working tirelessly on behalf of the guests. I have stayed at a variety of Hilton properties, and James Thomas is by far the best guest services Hilton employee that I have ever seen. Thank you, Bruce Hubbard Hilton Honors Member.

I stayed at the Hyatt Place Boise/Downtown a week for work. Last time I stayed was pre-COVID, 2019. Some other hotels I've stayed at post-COVID have shown signs of aging and decline. Not this one. Even more important, the staff is top notch and the hotel was clean and seemed to be efficiently managed. I enjoyed breakfast one morning, again top notch! I look forward to staying at this hotel again!!

The room was very clean and the bed super comfortable!! The Front Desk Representatives had a great attitude and easy to talk to. They were very helpful in all my questions. Great Front Desk representative's. The Breakfast was very good and nice assortment of items to choose. The cook did a great job in very tasty food! Thank you to all the staff at this Hotel for making my Wife and I feel special. Appreciate you all. We will be back!

Stayed in a King bed room and it had the MOST COMFORTABLE BED EVER!

The location of the hotel is slightly off. It takes about 30 minutes to drive to West Yellowstone. The hotel is great, the room is okay, the breakfast is acceptable, the parking lot is large, and if you want to live farther away from Yellowstone, it is recommended.

0My wife and I arrived in our room to find the toilet clogged. I called down to the front desk to ask for a plunger, and was told one would be sent up immediately. 15 minutes later, I went to the front desk to ask for a plunger in person. I was told the request was delayed because something important came up(!) but it would be sent up immediately. 10 minutes later, I returned to the front desk to ask for a plunger again. I was told the plunger was ”already on its way.” While I stood there, a maintenance staff member arrived at the front desk and told the front desk staff he could not find a plunger (the one that was ”already on its way” to my room). I followed a front desk staff member and the maintenance staff to the janitorial closet, where we located the plunger and then I had the pleasure of plunging a previous guest's floating fecal matter from a hotel room toilet. I escorted the maintenance staff member to the janitorial closet (on the 5th floor by the pool, in case anyone needs to know) so he wouldn't have to also handle the dirty plunger. Feeling lied to and dismissed about the plunger issue twice, I went to the front desk to lodge a complaint with the night manager. I asked for the Night Manager specifically. Once more I was lied to when one of the front desk staff (Alai) identified himself as the night manager. While I was speaking to him privately and away from other customers about my complaint, the ACTUAL night manager (Nix) appeared and asked if I had a complaint. I found Nix (the actual night manager) incredibly rude and dismissive. It's little wonder where this ill-trained and unprepared staff take their cues. The location is great, but save yourself the trouble and stay in the Radisson across the street.

There are a lot of nice things to say about this hotel in Boise - it is on the beautiful Boise River walking/biking trail, near downtown, it has two pools and hot tubs (indoor and outdoor), fitness center, cruiser bikes and various restaurants nearby and on premises. The highlight though was the shuttle driver, Steve. He made me feel like a VIP. I had arrived the night before and wanted to get a sense of the area so asked if he could take me downtown. Steve told me exactly when he could drive me since his priority are the guests who need rides to/from the airport. He went above and beyond by taking me on to/from drive to downtown Boise while sharing insider tips and history of the area. Highly recommend staying here and taking the free shuttle with Steve. He's the best!!

Stayed in a King bed room and it had the MOST COMFORTABLE BED EVER!

I am writing this review to praise James Thomas, one of the Homewood Suites by Hilton Boise, Idaho managers, who was amazing. He solved a number of problems for us, and really saved our stay. I can't say enough good things about James Thomas. He is an exceptional employee who is dedicated to providing top customer service, to solving whatever guest problems that arise, and working tirelessly on behalf of the guests. I have stayed at a variety of Hilton properties, and James Thomas is by far the best guest services Hilton employee that I have ever seen. Thank you, Bruce Hubbard Hilton Honors Member.

I stayed at the Hyatt Place Boise/Downtown a week for work. Last time I stayed was pre-COVID, 2019. Some other hotels I've stayed at post-COVID have shown signs of aging and decline. Not this one. Even more important, the staff is top notch and the hotel was clean and seemed to be efficiently managed. I enjoyed breakfast one morning, again top notch! I look forward to staying at this hotel again!!

The room was very clean and the bed super comfortable!! The Front Desk Representatives had a great attitude and easy to talk to. They were very helpful in all my questions. Great Front Desk representative's. The Breakfast was very good and nice assortment of items to choose. The cook did a great job in very tasty food! Thank you to all the staff at this Hotel for making my Wife and I feel special. Appreciate you all. We will be back!

The receptionist looks very nice. Fast service We have a dog. We were given a room that is spacious, clean, like at home. I love the paintings decorated on the walls. I like the glass holes in the door for looking out, it is polished in 2 levels for young children to look out. I like the layout of the bathroom, which is very concerned with the safety of the customer, we will come back for more. And recommended for people who want convenience

Great location, within walking distance to many restaurants and shops. The common areas were nicely designed and clean. The room was clean, and we were pleasantly surprised by the mini kitchenette. The kids really enjoyed the pool. We appreciated the extra towels at the pool. The cons were: the bottom of the pool was pretty rough. I get the need for traction, but it rubbed my kids' feet raw. There wasn't a hot tub. The parking garage attached to the hotel is open to the public, so if there is a popular event happening downtown (i.e. New Year's Eve Potato Drop) the garage will fill up while you were out elsewhwere. Leaving you to have to find somewhere else to park even though you prepaid for parking in that garage.

Hotel is newer and in good shape. Located on outskirts from downtown. Be aware you park in garage and the cost is $15 day no parking on-site . Man at the check I was not helpful,he did not tell us as Diamond member we could have parked complimentary.

0My wife and I arrived in our room to find the toilet clogged. I called down to the front desk to ask for a plunger, and was told one would be sent up immediately. 15 minutes later, I went to the front desk to ask for a plunger in person. I was told the request was delayed because something important came up(!) but it would be sent up immediately. 10 minutes later, I returned to the front desk to ask for a plunger again. I was told the plunger was ”already on its way.” While I stood there, a maintenance staff member arrived at the front desk and told the front desk staff he could not find a plunger (the one that was ”already on its way” to my room). I followed a front desk staff member and the maintenance staff to the janitorial closet, where we located the plunger and then I had the pleasure of plunging a previous guest's floating fecal matter from a hotel room toilet. I escorted the maintenance staff member to the janitorial closet (on the 5th floor by the pool, in case anyone needs to know) so he wouldn't have to also handle the dirty plunger. Feeling lied to and dismissed about the plunger issue twice, I went to the front desk to lodge a complaint with the night manager. I asked for the Night Manager specifically. Once more I was lied to when one of the front desk staff (Alai) identified himself as the night manager. While I was speaking to him privately and away from other customers about my complaint, the ACTUAL night manager (Nix) appeared and asked if I had a complaint. I found Nix (the actual night manager) incredibly rude and dismissive. It's little wonder where this ill-trained and unprepared staff take their cues. The location is great, but save yourself the trouble and stay in the Radisson across the street.

There are a lot of nice things to say about this hotel in Boise - it is on the beautiful Boise River walking/biking trail, near downtown, it has two pools and hot tubs (indoor and outdoor), fitness center, cruiser bikes and various restaurants nearby and on premises. The highlight though was the shuttle driver, Steve. He made me feel like a VIP. I had arrived the night before and wanted to get a sense of the area so asked if he could take me downtown. Steve told me exactly when he could drive me since his priority are the guests who need rides to/from the airport. He went above and beyond by taking me on to/from drive to downtown Boise while sharing insider tips and history of the area. Highly recommend staying here and taking the free shuttle with Steve. He's the best!!

Stayed in a King bed room and it had the MOST COMFORTABLE BED EVER!

I am writing this review to praise James Thomas, one of the Homewood Suites by Hilton Boise, Idaho managers, who was amazing. He solved a number of problems for us, and really saved our stay. I can't say enough good things about James Thomas. He is an exceptional employee who is dedicated to providing top customer service, to solving whatever guest problems that arise, and working tirelessly on behalf of the guests. I have stayed at a variety of Hilton properties, and James Thomas is by far the best guest services Hilton employee that I have ever seen. Thank you, Bruce Hubbard Hilton Honors Member.

I stayed at the Hyatt Place Boise/Downtown a week for work. Last time I stayed was pre-COVID, 2019. Some other hotels I've stayed at post-COVID have shown signs of aging and decline. Not this one. Even more important, the staff is top notch and the hotel was clean and seemed to be efficiently managed. I enjoyed breakfast one morning, again top notch! I look forward to staying at this hotel again!!

The room was very clean and the bed super comfortable!! The Front Desk Representatives had a great attitude and easy to talk to. They were very helpful in all my questions. Great Front Desk representative's. The Breakfast was very good and nice assortment of items to choose. The cook did a great job in very tasty food! Thank you to all the staff at this Hotel for making my Wife and I feel special. Appreciate you all. We will be back!

Great location, within walking distance to many restaurants and shops. The common areas were nicely designed and clean. The room was clean, and we were pleasantly surprised by the mini kitchenette. The kids really enjoyed the pool. We appreciated the extra towels at the pool. The cons were: the bottom of the pool was pretty rough. I get the need for traction, but it rubbed my kids' feet raw. There wasn't a hot tub. The parking garage attached to the hotel is open to the public, so if there is a popular event happening downtown (i.e. New Year's Eve Potato Drop) the garage will fill up while you were out elsewhwere. Leaving you to have to find somewhere else to park even though you prepaid for parking in that garage.

Hotel is newer and in good shape. Located on outskirts from downtown. Be aware you park in garage and the cost is $15 day no parking on-site . Man at the check I was not helpful,he did not tell us as Diamond member we could have parked complimentary.

The receptionist looks very nice. Fast service We have a dog. We were given a room that is spacious, clean, like at home. I love the paintings decorated on the walls. I like the glass holes in the door for looking out, it is polished in 2 levels for young children to look out. I like the layout of the bathroom, which is very concerned with the safety of the customer, we will come back for more. And recommended for people who want convenience