3-Star Hotels in Central Luzon, Philippines

All was great in this hotel except for the delay in check-in. But we do appreciate that they offered a late check-out in lieu of the delay. Saturday night stay 3/4 Room in GF request was provided Fire dance was entertaining Naya Bar's food and live band was big ✅️ Amenities Room - no bar soap and slippers; rest is OK Faciities - kayak, life vest, inflatable, and many more Wave pool - 15mins only in the morning; rest is afternoon Breakfast - Asian buffet choices only Check out - Smoother than check in Special thanks to receptionist KC for allowing us to print our concert ticket. 💯✌️

very relaxing worth it ang pric

The hotel is quite new and has modern look and feel.  They have ample parking for guests and have reserved slots for Accor members. The room is clean and spacious and has modern furnitures and fixtures.  They have the basic amenities like smart tv, ref, separate toilet and bath, hair dryer, slippers, and shampoo and shower gel. I love their brewed coffee which I ordered from their cafeteria near the reception area and is reasonably priced. The hotel is just opposite the Harbor Point mall and nearby restaurants. What I like most are the warm and friendly staff who are always smiling and make you feel at home. However, since this hotel just opened and is not yet fully-operational, there are many rooms for improvement: 1. AC control installed in the room is not working so requested for a remote control.  Not sure if the battery is fully-charged but there is delayed reaction when I change the settings like temperature. 2. I requested for a room with queen sized bed and near the elevator since my wife is a PWD but these were ignored and we got a room with two single beds and quite far from the elevator.  Then requested for a room change but the room being assigned to us was at the ground floor and there was a strong smell of paint so we opted to stay at the room initially given to us.  Requested to just put the two beds together to form a single but bigger bed and waited for the hotel staff to arrive but we waited too long and finished our light dinner without seeing the hotel staff.  So just requested the hotel to cancel the request so we can rest already since we arrived past 8pm and we were already tired. 3. They gave a WhatsApp number to reach in case guests have requests since there are still no phones in the rooms.  Tried sending a message but no quick reply.  So just called the number and got an apology and feedback.  Maybe they should assign someone to monitor the messages so they can respond quickly to guests. 4.  We were having breakfast at our room when there was a brownout.  No back up generator so we were in dark for about 10-20 minutes.  Also no emergency lights in the room so we had to open the curtains to get natural light.  We were supposed to check out before 12noon but since there was no power, we requested for a late checkout which was granted.  Thank you. Hope the hotel can complete all unfinished work and level up soon. Thank you to the staff for a wonderful short stay.

Every staff member was enthusiastic and greeted us with a smile, and the room was nice. However, on my first day, there was a tour group checking in, so there was some noise because they didn't close their doors properly, which was quite noticeable. The location is not ideal; the area felt unsafe. When we walked back to the hotel after dinner, which was only a 5-minute walk, two children actually asked us for money. So, try to avoid walking around at night. Overall, if you just stay inside the hotel, it's pretty good.

⭐⭐⭐⭐⭐ 10/10 Family Stay Experience at SureStay Hotel We had a wonderful 3 days and 2 nights stay at SureStay Hotel with our family, and it was truly a great experience from start to finish. What we loved the most is that we were able to cook inside the room. This was very convenient for us, especially since we were traveling with kids. It made our stay more comfortable, more flexible, and it also helped us save on food expenses. It really felt like a home away from home. The staff were also very helpful, accommodating, and friendly throughout our stay. They were always ready to assist whenever we needed something, which made the experience even more pleasant and stress free. Another highlight of our stay was the pool. My kids absolutely enjoyed it and had so much fun swimming. It became one of their favorite parts of the trip, and we appreciated how relaxing and family friendly the pool area was. Overall, we had a very comfortable and enjoyable stay. Clean rooms, helpful staff, great amenities, and very family friendly environment. We will definitely consider staying here again and would highly recommend SureStay Hotel for families looking for a relaxing and convenient stay. 10 out of 10 experience. Thank you SureStay Hotel for making our family trip memorable.

I had a very pleasant stay at Ritz Hotel Angeles and overall, I was satisfied with the experience. From the moment I arrived, the staff were welcoming, accommodating, and responsive to requests. They were easy to approach whenever I needed assistance, which made the stay much more convenient and comfortable. The room was clean, comfortable, and well maintained. It provided a relaxing place to rest after a long day, and the overall atmosphere of the hotel was peaceful and pleasant. I also appreciated that the room had the essential amenities needed for a comfortable stay. Housekeeping and hotel staff were attentive, and any requests or concerns were handled efficiently. One of the things I appreciated most was the hotel’s convenient location in Angeles City. It was easy to get around the area, and transportation was readily available whenever needed. This made the hotel particularly convenient for business travelers, as well as guests who may have meetings, appointments, or other activities around Angeles and Clark. There are also various establishments within the surrounding area, making it easy to find dining and other necessities. The staff contributed greatly to the positive experience. They were courteous, professional, and willing to assist whenever needed. Good customer service can make a big difference during a hotel stay, and I appreciated how approachable and helpful the team was throughout my visit. The hotel also offers good value for its location and overall service. It is a practical choice for travelers looking for a comfortable and accessible place to stay in Angeles City without unnecessary complications. Overall, I had a smooth and enjoyable experience at Ritz Hotel Angeles. The combination of accommodating staff, comfortable rooms, convenient location, and easy access to transportation made the stay worthwhile. I would consider staying here again on a future visit to Angeles City and would recommend it to both business and leisure travelers looking for a convenient and comfortable accommodation option.

We had a very enjoyable stay at the resort overall. The service (4/5) was commendable—staff were friendly, accommodating, and always willing to assist with our needs. There were just a few minor delays during peak times, but nothing that significantly affected our experience. The facilities (4/5) were maintained and offered a relaxing atmosphere. The amenities were enjoyable and suitable for both leisure and family time. A few areas could benefit from slight upgrades or more attention to detail, but everything was clean and functional. Overall, it was a pleasant and memorable experience, and we would definitely consider coming back for another stay.

The room was clean. However, the air conditioner didn't cool the room at all, even when turned on. There's no exhaust fan in the bathroom, which made the whole room damp and uncomfortable. On the bright side, the location is excellent.

We were looking forward to trying out Prime Asia Hotel based on the photos seen online. We have mixed experience after our stay. GOOD: 1. The rooftop pool was big enough with numerous seating options around it. The asian inspired gazebos on both ends gave a relaxing ambiance to the space. 2. Breakfast buffet had a wider array of dishes. We loved that they have two dishes each for Indian and Korean guests. Tumeric basmati rice was savory. Gochugang Eggs and Fish Cakes dish was delicious. Although Masala Chicken was lacking spices so was bland. 3. Housekeeping and Breakfast restaurant staff were engaging and quick to serve. Special mention are Iya of housekeeping and Ross of IMO. 4. Smart TV in the room so Netflix ready. COULD BE IMPROVED: According to their website: ”Welcome to Your Perfect Getaway. A contemporary retreat featuring spacious accommodations and carefully curated amenities for every traveler.” 1. We booked a family room. Upon entering we were surprised to find NO bedside table. Does hotel management expect their guests to place their mobile phone, eyewear/prescription glasses, TV remote, etc on the floor? In the photos online, rooms had side tables. We had to go down to the reception to ask. To be fair, housekeeping staff searched for a side table and was able to bring a table (see photos). 2. No electric kettle and coffee/tea making amenities. Even lower standard hotels/motels have these. Had to borrow from IMO Restaurant. 3. Smart TV would not load Netflix. Another call to reception to have their technical staff come to fix it. 4. Room refrigerator would not turn on. Fourth call to reception for assistance. Housekeeping came again and we found out that the ref was defrosted by turning off the breaker. To summarize, the hotel has a lot going for it. Hopefully management acts on these improvement points which are not hard to rectify. So for now only ⭐ ⭐ ⭐ overall.

Staff are kind and considerate.The food at the restaurant are good too and we enjoyed the jet ski and banana boat.Both swimming pools,they call it salt water and the other is fresh water are both warm water.The sea is warm and clean aswell so enjoyed to the max.