3 Stars Hotels in Souss-Massa, Morocco

The staff was very polite and welcoming. Rooms were clean. There was a problem with the WiFi and they changed me to a different room with better WiFi. The internet speed of WiFi was not very great but it was okay. The intercom was not working in both the rooms I stayed in. The location of the hotel is good. It is close to the beach (just at a walking distance). For the taxi driver, it was hard to find the hotel. The prices of the food in restaurant were reasonable. But they took a lot of time to prepare.

Very Nice People working thier, very helpfull Nice family hôtel with Hugo family rooms. Nice swimming pool and gardens, Near beach from one side and near city centre on tje top area. Will go thier again !!! Nice hôtel and city

Please ignore all the bad reviews. I paid 15 euro (including Government Tax) for a well equipped room, on 2nd floor, pool view and really quiet. Could barely hear any noise/music from the Bar. Manager and security staff were friendly and helpful. Cleaning staff were courteous and waited until I left room before entering to clean every day. Hot water, soap and towels were in plenty supply. I didn't try breakfast, so no idea what it was like. it is 10 min walk to beach and city centre. I initially booked for 1st 3 nights of my holiday not sure what I would experience. After 2nd night I was sure I would stay there, went back on line to book 10 more nights and still the 15 euro price per night. I will be returning here for sure...... Guys listen to me, 15 euro a night is incredible and I would willingly pay more.

Nothing to say about the service except that there was no hot water that from 14h I didn't know why ?

We arrived at the hotel late on sat 21st, didn’t check in straight away and was pointed to the dining hall and got a bite to eat. After getting some food we headed back to reception where a young man took our cases to the room and left us there. On first inspection I was confused, there was no fridge and although two safe deposit boxes in the room we were told we couldn’t have the key and in fact wouldn’t need it because it’s “safe in this hotel” 🤔 we never left our things in the room and took passports and money with us whenever we went out just to be safe. We unpacked and had a little walk about but hit the sack as was tired from travelling. Beds were comfortable and the bedding was clean although a little grey in colour it was clean and we had clean towels. Overall this hotel is poor outside the room for cleanest and the public toilets around the pool are absolutely disgusting. No one picks up after themselves either so flies and wasps everywhere. The room itself although very very old and outdated was clean. I lent on the balcony when looking around and something snapped off 😂 also we had no shower head when we mentioned this to reception they corrected the problem quickly. The food isn’t the best either, we are not fussy so always found something but I know if we had travelled with the kids they would have starved all week. It’s very basic. Buttttt we paid £400 each for a cheap little holiday in the sun. I would advise taking some anti bac wipes and give things a clean down wherever you go. We chose to eat out of the hotel most days and found Morocco a beautiful and friendly place. Cheap too. We dined out at a place called O Playa on the beach where my husband had a pizza and I had chicken skewers and chips with two drink and it came to £25.50 how good is that!!! The pool bar at main pool is so busy and has no queuing system lol Everyman for yourself! The smaller child friendly pool bar was better and you stood in line to get a drink which was cool and refreshing. Entertainment wasn’t something we are interested in and went for a nice walk about in the evenings. But cheesy for us but people seemed happy and having fun. The only thing I would say re the staff is that they don’t speak the best English so sometimes may appear confused rather than rude. We had no problems with them but they are not informative. We got info from other guests on how to book the snack bar and the other restaurants. Beach was lovely, follow the signs and sit in the blue beds. No drinks there tho so take water. Lots of sellers on the beach but to be honest if you said no they just went away. If you expect a five star glamours hotel then you will massively disappointed, this costs what it does because it’s basic. Very basic. Personally we wouldn’t return here to this hotel but we are planning on coming back next year with the kids but expanding our budget to stay in one of the hotels on the beach. This hotel is very run down and shoul

Good location, affordable.

Worst hotel I've ever stayed at .. apartment was lacking everything so no need to mention everything..staff were useless..the worst was the disgusting DJ playing vulgar so called music around the pool area .which had kids around... swearing in the lyrics.. absolutely Disgusting... Breakfast was rubbish..please stay away

We booked a room in five days, everything was good, the staff were all good, especially the cleaners, they were more than great. We leave everything in the room as it is, so we felt very safe and calm. Thank you to the group. One thing I did not like is the swimming pool. Do not take care of it too much. The chairs are always dirty. The tables are also. Please pay attention to the pool and its cleanliness.

After having been made redundant from a very stressful job I needed a place to recuperate and Yasmina Agadir has given me just that and so much more!!! My initial booking was just for 4 nights but as soon as I had set foot in my room (1101) which was overlooking the most exotic beautiful garden kept to an excellent standard, I extended my stay to 1 month and 23 days!!! I found the level of customer service to be excellent and one of its kind. Everyone has made me feel extremely welcome, and they were very helpful to address any issues that I have raised with them including maintenance in which they will deal with straight away even when there was no urgency attached to it. The rooms were very well kept and exceptionally made clean by the cleaning ladies who were very thorough, hard-workers and super efficient. My room was very spacious and homely, and it had everything I needed including well equipped kitchen that allowed me to prepare healthy food. The location of Yasmina Agadir was amazing as everything was within a walking distance from local shops to the beach, and the city center of course. The accommodation has two small pools which appeared to be very well used and liked by everyone including the children. My best friend who came over from Paris towards the end for 10 days also re-confirmed everything I have experienced in Yasmina Agadir. He also understood why I stayed for so long at YA and saw the true positive changes within me!!! The only thing that I had slight trouble with was the WiFi which was not reliable but for me the other positives were far more greater and enriching. I am in the believe that any business needs a great manager like Ayuob who in my eyes succeeded in creating a welcoming environment that has high customer care at its heart. I am also particularly grateful the help and support I received from him during my stay. Thank you Ayoub from the bottom of my heart. Though I won’t recall everyone's name, I want to thank Mehdi, Mustafa, Mariam, Hisham, Amin and all the other floor staff from maintenance to parking attendants. Their infectious smile and greetings is something that I will always cherish and stays with me:-) For the future customers, YA has endless positive reviews which is what drew to me in the first place so please do not waste your valuable time with more searches, just book it and you won’t regret it!!!

The staff was very polite and welcoming. Rooms were clean. There was a problem with the WiFi and they changed me to a different room with better WiFi. The internet speed of WiFi was not very great but it was okay. The intercom was not working in both the rooms I stayed in. The location of the hotel is good. It is close to the beach (just at a walking distance). For the taxi driver, it was hard to find the hotel. The prices of the food in restaurant were reasonable. But they took a lot of time to prepare.

Very Nice People working thier, very helpfull Nice family hôtel with Hugo family rooms. Nice swimming pool and gardens, Near beach from one side and near city centre on tje top area. Will go thier again !!! Nice hôtel and city

Please ignore all the bad reviews. I paid 15 euro (including Government Tax) for a well equipped room, on 2nd floor, pool view and really quiet. Could barely hear any noise/music from the Bar. Manager and security staff were friendly and helpful. Cleaning staff were courteous and waited until I left room before entering to clean every day. Hot water, soap and towels were in plenty supply. I didn't try breakfast, so no idea what it was like. it is 10 min walk to beach and city centre. I initially booked for 1st 3 nights of my holiday not sure what I would experience. After 2nd night I was sure I would stay there, went back on line to book 10 more nights and still the 15 euro price per night. I will be returning here for sure...... Guys listen to me, 15 euro a night is incredible and I would willingly pay more.

Nothing to say about the service except that there was no hot water that from 14h I didn't know why ?

We arrived at the hotel late on sat 21st, didn’t check in straight away and was pointed to the dining hall and got a bite to eat. After getting some food we headed back to reception where a young man took our cases to the room and left us there. On first inspection I was confused, there was no fridge and although two safe deposit boxes in the room we were told we couldn’t have the key and in fact wouldn’t need it because it’s “safe in this hotel” 🤔 we never left our things in the room and took passports and money with us whenever we went out just to be safe. We unpacked and had a little walk about but hit the sack as was tired from travelling. Beds were comfortable and the bedding was clean although a little grey in colour it was clean and we had clean towels. Overall this hotel is poor outside the room for cleanest and the public toilets around the pool are absolutely disgusting. No one picks up after themselves either so flies and wasps everywhere. The room itself although very very old and outdated was clean. I lent on the balcony when looking around and something snapped off 😂 also we had no shower head when we mentioned this to reception they corrected the problem quickly. The food isn’t the best either, we are not fussy so always found something but I know if we had travelled with the kids they would have starved all week. It’s very basic. Buttttt we paid £400 each for a cheap little holiday in the sun. I would advise taking some anti bac wipes and give things a clean down wherever you go. We chose to eat out of the hotel most days and found Morocco a beautiful and friendly place. Cheap too. We dined out at a place called O Playa on the beach where my husband had a pizza and I had chicken skewers and chips with two drink and it came to £25.50 how good is that!!! The pool bar at main pool is so busy and has no queuing system lol Everyman for yourself! The smaller child friendly pool bar was better and you stood in line to get a drink which was cool and refreshing. Entertainment wasn’t something we are interested in and went for a nice walk about in the evenings. But cheesy for us but people seemed happy and having fun. The only thing I would say re the staff is that they don’t speak the best English so sometimes may appear confused rather than rude. We had no problems with them but they are not informative. We got info from other guests on how to book the snack bar and the other restaurants. Beach was lovely, follow the signs and sit in the blue beds. No drinks there tho so take water. Lots of sellers on the beach but to be honest if you said no they just went away. If you expect a five star glamours hotel then you will massively disappointed, this costs what it does because it’s basic. Very basic. Personally we wouldn’t return here to this hotel but we are planning on coming back next year with the kids but expanding our budget to stay in one of the hotels on the beach. This hotel is very run down and shoul

Good location, affordable.

Worst hotel I've ever stayed at .. apartment was lacking everything so no need to mention everything..staff were useless..the worst was the disgusting DJ playing vulgar so called music around the pool area .which had kids around... swearing in the lyrics.. absolutely Disgusting... Breakfast was rubbish..please stay away

We booked a room in five days, everything was good, the staff were all good, especially the cleaners, they were more than great. We leave everything in the room as it is, so we felt very safe and calm. Thank you to the group. One thing I did not like is the swimming pool. Do not take care of it too much. The chairs are always dirty. The tables are also. Please pay attention to the pool and its cleanliness.

After having been made redundant from a very stressful job I needed a place to recuperate and Yasmina Agadir has given me just that and so much more!!! My initial booking was just for 4 nights but as soon as I had set foot in my room (1101) which was overlooking the most exotic beautiful garden kept to an excellent standard, I extended my stay to 1 month and 23 days!!! I found the level of customer service to be excellent and one of its kind. Everyone has made me feel extremely welcome, and they were very helpful to address any issues that I have raised with them including maintenance in which they will deal with straight away even when there was no urgency attached to it. The rooms were very well kept and exceptionally made clean by the cleaning ladies who were very thorough, hard-workers and super efficient. My room was very spacious and homely, and it had everything I needed including well equipped kitchen that allowed me to prepare healthy food. The location of Yasmina Agadir was amazing as everything was within a walking distance from local shops to the beach, and the city center of course. The accommodation has two small pools which appeared to be very well used and liked by everyone including the children. My best friend who came over from Paris towards the end for 10 days also re-confirmed everything I have experienced in Yasmina Agadir. He also understood why I stayed for so long at YA and saw the true positive changes within me!!! The only thing that I had slight trouble with was the WiFi which was not reliable but for me the other positives were far more greater and enriching. I am in the believe that any business needs a great manager like Ayuob who in my eyes succeeded in creating a welcoming environment that has high customer care at its heart. I am also particularly grateful the help and support I received from him during my stay. Thank you Ayoub from the bottom of my heart. Though I won’t recall everyone's name, I want to thank Mehdi, Mustafa, Mariam, Hisham, Amin and all the other floor staff from maintenance to parking attendants. Their infectious smile and greetings is something that I will always cherish and stays with me:-) For the future customers, YA has endless positive reviews which is what drew to me in the first place so please do not waste your valuable time with more searches, just book it and you won’t regret it!!!

Do not stay here under any circumstances. I arrived this week to a hotel under construction with very loud guests partying with their hotel door open at 7pm. The hotel staff were present and aware of the noise and disturbance but chose to ignore so when I asked the guest to close his door, he got irrate and incredibly aggressive and him and his two party guests threatened me and followed me to the elevator. Reception also confirmed they heard this altercation but chose not to assist. I told reception I was checking out as I didn’t feel safe in the hotel having been threatened within the first 15 mins of my arrival, no apology was offered, it was in fact demanded that I paid the hotel tax before I left to find another hotel (at twice the price because of booking last minute). The hotel have refused to refund the 4 nights I prepaid despite the issues at their hotel, also no apology or explanation. If you want peace and quite / to be safe and not surrounded by **** guests or spineless employees - DO NOT STAY HERE

The staff was very polite and welcoming. Rooms were clean. There was a problem with the WiFi and they changed me to a different room with better WiFi. The internet speed of WiFi was not very great but it was okay. The intercom was not working in both the rooms I stayed in. The location of the hotel is good. It is close to the beach (just at a walking distance). For the taxi driver, it was hard to find the hotel. The prices of the food in restaurant were reasonable. But they took a lot of time to prepare.

Very Nice People working thier, very helpfull Nice family hôtel with Hugo family rooms. Nice swimming pool and gardens, Near beach from one side and near city centre on tje top area. Will go thier again !!! Nice hôtel and city

Please ignore all the bad reviews. I paid 15 euro (including Government Tax) for a well equipped room, on 2nd floor, pool view and really quiet. Could barely hear any noise/music from the Bar. Manager and security staff were friendly and helpful. Cleaning staff were courteous and waited until I left room before entering to clean every day. Hot water, soap and towels were in plenty supply. I didn't try breakfast, so no idea what it was like. it is 10 min walk to beach and city centre. I initially booked for 1st 3 nights of my holiday not sure what I would experience. After 2nd night I was sure I would stay there, went back on line to book 10 more nights and still the 15 euro price per night. I will be returning here for sure...... Guys listen to me, 15 euro a night is incredible and I would willingly pay more.

Nothing to say about the service except that there was no hot water that from 14h I didn't know why ?

We arrived at the hotel late on sat 21st, didn’t check in straight away and was pointed to the dining hall and got a bite to eat. After getting some food we headed back to reception where a young man took our cases to the room and left us there. On first inspection I was confused, there was no fridge and although two safe deposit boxes in the room we were told we couldn’t have the key and in fact wouldn’t need it because it’s “safe in this hotel” 🤔 we never left our things in the room and took passports and money with us whenever we went out just to be safe. We unpacked and had a little walk about but hit the sack as was tired from travelling. Beds were comfortable and the bedding was clean although a little grey in colour it was clean and we had clean towels. Overall this hotel is poor outside the room for cleanest and the public toilets around the pool are absolutely disgusting. No one picks up after themselves either so flies and wasps everywhere. The room itself although very very old and outdated was clean. I lent on the balcony when looking around and something snapped off 😂 also we had no shower head when we mentioned this to reception they corrected the problem quickly. The food isn’t the best either, we are not fussy so always found something but I know if we had travelled with the kids they would have starved all week. It’s very basic. Buttttt we paid £400 each for a cheap little holiday in the sun. I would advise taking some anti bac wipes and give things a clean down wherever you go. We chose to eat out of the hotel most days and found Morocco a beautiful and friendly place. Cheap too. We dined out at a place called O Playa on the beach where my husband had a pizza and I had chicken skewers and chips with two drink and it came to £25.50 how good is that!!! The pool bar at main pool is so busy and has no queuing system lol Everyman for yourself! The smaller child friendly pool bar was better and you stood in line to get a drink which was cool and refreshing. Entertainment wasn’t something we are interested in and went for a nice walk about in the evenings. But cheesy for us but people seemed happy and having fun. The only thing I would say re the staff is that they don’t speak the best English so sometimes may appear confused rather than rude. We had no problems with them but they are not informative. We got info from other guests on how to book the snack bar and the other restaurants. Beach was lovely, follow the signs and sit in the blue beds. No drinks there tho so take water. Lots of sellers on the beach but to be honest if you said no they just went away. If you expect a five star glamours hotel then you will massively disappointed, this costs what it does because it’s basic. Very basic. Personally we wouldn’t return here to this hotel but we are planning on coming back next year with the kids but expanding our budget to stay in one of the hotels on the beach. This hotel is very run down and shoul

Good location, affordable.

Worst hotel I've ever stayed at .. apartment was lacking everything so no need to mention everything..staff were useless..the worst was the disgusting DJ playing vulgar so called music around the pool area .which had kids around... swearing in the lyrics.. absolutely Disgusting... Breakfast was rubbish..please stay away

We booked a room in five days, everything was good, the staff were all good, especially the cleaners, they were more than great. We leave everything in the room as it is, so we felt very safe and calm. Thank you to the group. One thing I did not like is the swimming pool. Do not take care of it too much. The chairs are always dirty. The tables are also. Please pay attention to the pool and its cleanliness.

After having been made redundant from a very stressful job I needed a place to recuperate and Yasmina Agadir has given me just that and so much more!!! My initial booking was just for 4 nights but as soon as I had set foot in my room (1101) which was overlooking the most exotic beautiful garden kept to an excellent standard, I extended my stay to 1 month and 23 days!!! I found the level of customer service to be excellent and one of its kind. Everyone has made me feel extremely welcome, and they were very helpful to address any issues that I have raised with them including maintenance in which they will deal with straight away even when there was no urgency attached to it. The rooms were very well kept and exceptionally made clean by the cleaning ladies who were very thorough, hard-workers and super efficient. My room was very spacious and homely, and it had everything I needed including well equipped kitchen that allowed me to prepare healthy food. The location of Yasmina Agadir was amazing as everything was within a walking distance from local shops to the beach, and the city center of course. The accommodation has two small pools which appeared to be very well used and liked by everyone including the children. My best friend who came over from Paris towards the end for 10 days also re-confirmed everything I have experienced in Yasmina Agadir. He also understood why I stayed for so long at YA and saw the true positive changes within me!!! The only thing that I had slight trouble with was the WiFi which was not reliable but for me the other positives were far more greater and enriching. I am in the believe that any business needs a great manager like Ayuob who in my eyes succeeded in creating a welcoming environment that has high customer care at its heart. I am also particularly grateful the help and support I received from him during my stay. Thank you Ayoub from the bottom of my heart. Though I won’t recall everyone's name, I want to thank Mehdi, Mustafa, Mariam, Hisham, Amin and all the other floor staff from maintenance to parking attendants. Their infectious smile and greetings is something that I will always cherish and stays with me:-) For the future customers, YA has endless positive reviews which is what drew to me in the first place so please do not waste your valuable time with more searches, just book it and you won’t regret it!!!

Do not stay here under any circumstances. I arrived this week to a hotel under construction with very loud guests partying with their hotel door open at 7pm. The hotel staff were present and aware of the noise and disturbance but chose to ignore so when I asked the guest to close his door, he got irrate and incredibly aggressive and him and his two party guests threatened me and followed me to the elevator. Reception also confirmed they heard this altercation but chose not to assist. I told reception I was checking out as I didn’t feel safe in the hotel having been threatened within the first 15 mins of my arrival, no apology was offered, it was in fact demanded that I paid the hotel tax before I left to find another hotel (at twice the price because of booking last minute). The hotel have refused to refund the 4 nights I prepaid despite the issues at their hotel, also no apology or explanation. If you want peace and quite / to be safe and not surrounded by **** guests or spineless employees - DO NOT STAY HERE