Travelers Reviews of Fukuoka Prefecture Hotels

Rakuten STAY Kokura Station
4.3/5106 Reviews
1. Very spacious room for this price point to be honest. Could be because it's not a major city... 2. Kitchen equipment like induction cooker and pot and bowls and utensils were provided! Makes it possible to cook your own meals (or even just Maggie mee) fridge was very big so can buy drinks to store 3. Location was alright. Located along small alley but very near main road leading to shopping street and Kokura station. 4. Aircon and heater worked well. Great for winter weather 5. Bathroom ventilator was very strong. To the extent that it feels very cold after taking a shower. We tried closing the bathroom door at night and it was literally like a freezer in the morning when we open it. But also because of the ventilator, our clothes dried fast indoors 🥶 6. Now to the pain points. First got to be the facility management and check in check out process. This property does auto check in meaning there is no physical staff to handle your check in check out throughout. There is no receptionist at all. I made my booking 2- 3 hours prior to arriving at property. At the front door we were prompted to input entry passcode which we had no idea what it was (it's not the reservation number provided by the booking partner like Agoda or trip.com) tried to contact both the hotel helpline (there was a Jp phone number at the entrance but that's all, no other info whatsoever) and also escalated to Agoda (as I made my booking through Agoda for first nights) but no ans. In the end we had to enter property when someone unlocked the front entrance using her own passcode before we could speak to the helpdesk through the tablets. So it turns out that they claim most travellers would make their reservation at least a day prior to arrival, which was why system didn't capture my booking (yet ironically they allowed booking for same day check in .... When they clearly cannot manage the whole process) shouldn't there be more effort being put in to monitor for same day booking so the traveller doesn't get stuck at the front entrance especially in winter weather? We had to sit at the park nearby while trying to contact the helpdkesks but couldn't get through till the end...... The whole check in process was rather manual, basically you enter the info as prompted on screen then video call the helpline agent to verify before you'll get your passcode to your room. (All through tablet) Security seems alright if you're ok with the idea of using a keypad lock instead of having a physical room card? I guess customers just have to always make sure no one is looking when entering the passcode at the front door. Btw same passcode is used to enter hotel front entrance and for your room lock. All in all the biggest issue we found was the check in check out process. Overall stay was above average.
Canal City Fukuoka Washington Hotel
4.2/51097 Reviews
Hakata
One of my favourite hotels. The price was very surprising considering the location of the hotel. The staff were nice and very welcoming. I'd stay here again no problem.
Hotel Starrize
4.3/588 Reviews
Gion stn exit 2. No escalator or lift at that exit. This is an unmanned hotel. Self service check in and check out using tablets. Had trouble checking in because could not find my reservation even after trying a few times. Called the operator using the link in the tablet and he helped resolved immediately. 1 laundry machine located next to the entrance. Free coffee from 7am to 8pm. Free breakfast too. Free towel and toileteries. Only 1 lift but I never had to wait long. No room cleaning service even if stay more than 1 night but can return and replace towel. I stayed 7 nights and got nothing to complain except the bidet in toilet not functioning.
Cross Life Hakata Tenjin
4.4/5437 Reviews
The hotel is clean and beautiful. The breakfast is good and delicious. The staff are nice and helpful. But the location is in the small street, therefore it was a little bit difficult to find the hotel by driving a car. Overall , I satisfied the experience in this hotel.
Tokyu Stay Fukuoka Tenjin
4.5/5809 Reviews
We stayed for 4 nights in residential room which provides kitchen facilities (we only used the kettle) as well as washer/dryer (which we used often and really grateful for this service). We stayed here too about a week ago and hotel provides free luggage storage (for our large suitcase) for our 2nd check in. Location is excellent with bus terminal and subway station very close by. Also surrounded by department stores, restaurants as well as Yatai. Reception staff always so attentive; they were also able to book us a taxi to the airport for our morning flight. Will definitely stay here for my future trips to Fukuoka.
Cross Life Hakata Yanagibashi
4.4/5184 Reviews
The hotel staff is polite, the lobby is stylish and beautiful, the room is spacious enough to open two 30-inch large suitcases, the room is clean and comfortable, and the location is excellent. It is worth recommending
HOTEL LiVEMAX Hakataekimae
4/5298 Reviews
Hakata
Good location close to the Gion train station. Clean and comfy food. Breakfast option is a coupon to a restaurant across the street. We found the service lacking as the front desk was not helpful when we asked for recommendations on nearby restaurants. staff simply pointed us to the map. when I asked if they could help call the car rental company to confirm my car booking the next day, they said they could not do it and directed asked me to use a public phone.
Hotel Front Inn Fukuoka Airport
4.4/559 Reviews
This place is close to the domestic airport but far from the international airport. it's inconvenient if you have heavy luggage. in the surrounding area there are some restaurants. The room is quite comfortable but it is cramped to open a large luggage. they provide free toiletries and there is all-you-can-drink. But There are 2 things that disappointed me 1. I made a mistake and made a room reservation for 1 person and made a telephone call if it could be change for 2 people. The male staff on the phone offered an upgrade and I had to pay 4600 yen. I agreed and said I would arrive at the hotel within 2 hours. But when we arrived at the hotel. At front desk there were 2 female staff who didn't know at all about the reservation I made and the changes. The female staff recalculated and I had to pay 4800 yen. Their additional fee is 4400yen + 400yen (accommodation tax for 2 people). Which is different from the phone. When i ask why the additional fee different from the one called? the female staff said it was because there were two of us. But I already paid in full for 1 person and I should have paid as said on the phone. Since I'm too tired from the trip to the hotel and had early morning flight. I just let it be. 2. While resting, I heard a noise and it turned out the sound came from the AC in the room. Even though we didn't use it, the AC made noise all night. I was quite disturbed and lack of sleep for front office staff: it is better to speak slowly but clearly than fast but hard to understand.
Hotel Oriental Express Fukuoka Tenjin
4.3/51375 Reviews
Tenjin
Cleanliness 🫧 3.5/5 - our room was perfectly fine, although the carpet had a few questionable stains and the shower curtain in the bathroom had definitely seen better days.. but overall clean bed and towels- fine for one night stay for us Location 📍 5/5 - Super close to subway and train station in Tenjin area, only a few minutes walk away from lots of restaurants and shops! Service 🤝🏻 5/5 - it was self check in which was easy enough to manage but there were super friendly staff around to help! Amenities 🪥4/5 - Like many hotels in Japan there were a selection of free toiletries at reception, not that much choice- body towels, toothbrush, razor.. - Shampoo, conditioner and body wash in the bathroom were pretty nice! Not much surface area in the bathroom but to be expected
UNPLAN Fukuoka
4.4/598 Reviews
Super friendly and helpful staff! The location was brilliant, it only took around 25 minutes to get to the airport, as well as walking distance to a lot of the main central sites to see in Fukuoka. Shower room was clean and well equipped and the sleeping pod was also clean and very comfortable. The most amount of space I’ve had to myself in a hostel I think. The included breakfast was basic but I think it’s enough for what you’re paying. There was coffee/tea, bread, jam, yoghurt, granola and a couple of baked goods. See my picture for what I had (it filled me up for the morning, so no complaints from me). Only negative for me was the sound the door to the room makes when locking/unlocking. Obviously in a hostel you can expect a bit of noise and people coming/going throughout the night, but I had the pod closest to the door and the sound of it closing, locking and unlocking was extremely loud. There’s nothing the guests can do to minimise this, even if you close it softly. The automatic lock is so loud. This might only be an issue if you’re close to the door but be prepared, it’s quite an infuriating sound and I could unfortunately hear it through my headphones. All in all, I still enjoyed my stay. I would stay here again! Would just maybe request a pod further from the door☺️

Frequently Asked Questions

  • How do I book a hotel on Trip.com?

    To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.

  • How do I get hotel deals on Trip.com?

    There are several ways to find affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the cheapest options first.

  • Where can I find hotel deals on Trip.com?

    Trip.com offers a wide variety of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. What's more, if you are a member of our loyalty program, you can sign in to your account and discover exclusive discounted rates at hotel list pages.

  • How can I get lower prices for hotels?

    Sometimes booking hotels midweek is cheaper, but it also depends on the season.

  • How many hotels are listed on Trip.com?

    You can find over 5 million hotels in more than 230 countries or regions on Trip.com. Haven't decided which hotel to book? Browse our site to get ideas!

  • Can I cancel or change my hotel bookings on Trip.com?

    It depends on the hotel policy and date of cancellation. Please check the policy section of the related hotel pages. To cancel or change your bookings, sign in to your Trip.com account, go to "My Bookings", and follow the instructions.

  • How do I contact Trip.com customer support?

    You can contact Trip.com's 24/7 customer support by visiting the Help Center on Trip.com and submitting a request. You can also contact us by phone or service chat, depending on your location.

Property Information for Tourists

Total Properties1,202
Number of Reviews41,211
Highest PriceNZD 2,194
Lowest PriceNZD 56
Average Price (Weekends)NZD 430
Average Price (Weekdays)NZD 296