3 Stars Hotels in Conwy, United Kingdom

I stayed one night. The room was clean with private bathtub and shower. Nice quiet room. We had our dog with us it is good to find a dog friendly hotel. Staff were very helpful and pleasant. Hotel has private parking at the rear. Restaurant and fish and chip shop nearby. Hotel is on front across from the beach excellent location I would stay again.

My friend & I booked 2 single rooms with a sea view. We booked 6 weeks in advance and checked with reception by phone that we'd have a sea view room each, could park, and a full English vegetarian breakfast including plant based sausages would be available - all prior to booking. We were assured of all of these so booked 3 nights to include on site parking, chargeable at £6 a night, although we could have parked roadside outside the front door for the same price. The reality was that we had to park in another car park down the road, our rooms had no view, fit to be store cupboards - not bedrooms, my room smelt unpleasant and both rooms were dingy and cramped. We complained and were then allocated more spacious single rooms with a sea view, which is what we'd booked. Still my bathroom was cramped, you could rest your head on the sink when using the loo, the shower unit was old, broken rail, dated furniture, curtains carpet, etc etc. There were no vegetarian sausages at breakfast 2 mornings running, apparently the 'order hadn't come in'. No mushrooms either, just baked beans, hash browns, egg & tomatoes. Meat sausages and bacon were plentiful! Despite raising this at the desk there was no interest or solution offered from the staff. We asked what they'd expect of the rest of the customers if the meat order hadn't come in. They agreed there would be a riot. They got some veggie sausages for the 3rd morning after I pointed out that Asdas sell them 5 minutes up the road. By this time we'd lost confidence in them being prepared & handled seperately from the meat. The chef (if indeed he is a real chef) was so abrupt and unapologetic that we felt unsure about eating them. He brought us 2 each on the last morning, which we wrapped in napkins and fed to the gulls after checking out. Altogether the hotel service was indifferent, careless, rude, disorganised, they fobbed us and other guests off with lame excuses & contradictory information. We overheard another guest experiencing the same as us regards vegetarian breakfast, and complaints about the food & service in general from yet more guests. It was not good value, I'd describe it as a hostel, not a hotel. The location was pretty much its only saving grace as it was seafront and near town. The bar area was pleasant but service was very slow. We met a lady who had stayed at the Premier Inn in a double room, spacious, with a roomy ensuite, clean, modern & up to date, with a full cooked breakfast for £66.00 a night. Our experience was the opposite, forlorn furnishings & a meagre, limited choice of vegetarian options for breakfast. We paid £76.00 a night. No brainer, stay at the Premier Inn

We needed a little break from the norm during COVID so managed to secure a two night break away at The Marlborough. We was greeting by a friendly gentleman who went through all the covid secure processes and checked us in efficiently. We had a double and a single room, the double looked recently refurbed and was clean and comfortable. The single was very small, but as this was just for two nights it wasn't a problem, any longer and it would have been too small in my opinion. Rooms had a clean and spacious bathroom and each rooms had tea and coffee making facilities. The hotel was quiet given the situation with COVID but the bar was open and despite being the only ones who seemingly used the bar, the staff were always on hand to serve us drinks as we required. We found the two members of the evening team we encountered to be very friendly and chatty... friendly and welcoming staff make all the difference. The hotel is fairly dates yes, but its clean and comfortable so its no problem. We did find one or two negatives... The hotel were kind enough to reserve us a car parking space at the rear of the hotel, the spaces are VERY tight and have steel bollards folded into each space which I know damaged a fellow guests tyres. Simply remove a space and allow for 4 cars to park comfortably rather than 5 cars far too close. The lift was an experience. We could not get the 3 of us in the lift with our little cases, and we are not big people. It was very cramped and the lift was old a rickety and didnt quite reach the third floor - it feel short by around 8 inches. I never used the lift again as i didnt trust it but my mom did as she would have struggled with the stairs. Lastly, my biggest gripe was breakfast. I always feel that in a Bed and Breakfast, the breakfast is a real opportunity to shine. Sadly the Marlborough allowed this opportunity to pass. The full English breakfast is ok... there wasn't a lot of anything on the plate and what there was on the plate, was obviously cheap. Really disappointing. As you couldnt self serve, you was issued a tiny glass of juice of your choice and of course tea or coffee. The whole experience was underwhelming and prevented us from making dinner reservations with the hotel for that evening. Also the service in the breakfast room was quite over bearing. You couldn't sit and enjoy your coffee and toast, you had everything thrown at you the moment you walked in and then cleared away the moment you swallowed the last bite. Far too much and really spoilt things. 4 stars given here due to the staff we encountered in the evenings being so nice and for the hotel and rooms being clean and comfortable. For the money paid, it represented good value despite the odd negative. I would return but eat out for breakfast and park elsewhere.

The location is quite good, close to the small train, the balcony opens to the sea . But the hotel facilities are relatively old and soundproofing is not good, but it is the cheapest in this hotel

In the morning I received an email to allow me to fill in my personal details to speed up checking as well as a courtesy call to confirm my reservation and expected time of arrival. As someone who worries this was reassuring. When arriving at the hotel it was interesting getting into the car park. Once I got the code I found it very tight due to a car parked in one of the bays protruding much further than the lines. After some careful manoeuvring a member of staff informed me I could park lengthways against the wall instead. Which was a relief. When we walked round to the front of the building the first thing I noticed was the beautiful view and facade of the hotel. It has an attractive coloured glass porch with a lovely art deco design. The location is absolutely perfect. Across the road from the beach and pier and a short stroll from all the restaurants, bars and attractions. The lobby is calm and inviting. We checked in quickly and effortlessly once a very pleasant member of staff arrived. Our room was very spacious and accessible. Immaculately clean and comfortable. The hotel can cater for wheelchair users so there was a wheelchair accessible shower in the bathroom (on the 3rd floor). Due to the nature of the structure the floors are uneven which means there was a small gap under the door. The staff provided extra towels to block this for us. The bar was clean, calm, comfortable and well stocked with a good selection of drinks and snacks. For a hotel so close to the pier it was also reasonably priced (approx £8 for a large white wine). Breakfast was served between 8-10am with lots of choice. The room was spacious. Guests can help themselves to cereals, yoghurt, fruit and pastries etc. There is also a hot buffet. At busy times there was a short wait for some items as they are cooked in small batches. This means while you may wait a bit the items are all hot and fresh. The produce used is good quality and we enjoyed our meal. Other items such as poached and scrambled eggs are available on request. The staff were exceptionally friendly. Anna and Natalia in particular made our stay very enjoyable. My son was upset when we left and already wants to go back. We are looking forward to visiting again soon.

Stayed for one night with 3 friends on a short golf trip. Arrived at the hotel about 6.00pm. Managed to park around the corner, could be hard to find a place at busier times. Nice lady in reception checked us in and gave us keys,we had 4 single rooms. Then we were told breakfast was from 8.30am, we had booked there because the website said 7.30, which we needed for getting away by 8.30 to the days golf. We were told the website hadn't been changed since the current owners came 4 years ago !! No solution was offered and we said we'd have to eat elsewhere despite paying for a breakfast. Later that evening, we were talking to a really nice young man from Bangladesh who was working there,and we happened to mention the breakfast problem. He rang the owner, and told us he could come in early to make our breakfast. What a star. And a very good breakfast it was, top marks to him. My room(201) is a decent size, wide single bed,although feeling a spring in my ribs a little. Powerful shower over the bath. The kettle could do with replacing, tatty handle. Generally a nice room for the price and fine for a night or two.

I stayed one night. The room was clean with private bathtub and shower. Nice quiet room. We had our dog with us it is good to find a dog friendly hotel. Staff were very helpful and pleasant. Hotel has private parking at the rear. Restaurant and fish and chip shop nearby. Hotel is on front across from the beach excellent location I would stay again.

My friend & I booked 2 single rooms with a sea view. We booked 6 weeks in advance and checked with reception by phone that we'd have a sea view room each, could park, and a full English vegetarian breakfast including plant based sausages would be available - all prior to booking. We were assured of all of these so booked 3 nights to include on site parking, chargeable at £6 a night, although we could have parked roadside outside the front door for the same price. The reality was that we had to park in another car park down the road, our rooms had no view, fit to be store cupboards - not bedrooms, my room smelt unpleasant and both rooms were dingy and cramped. We complained and were then allocated more spacious single rooms with a sea view, which is what we'd booked. Still my bathroom was cramped, you could rest your head on the sink when using the loo, the shower unit was old, broken rail, dated furniture, curtains carpet, etc etc. There were no vegetarian sausages at breakfast 2 mornings running, apparently the 'order hadn't come in'. No mushrooms either, just baked beans, hash browns, egg & tomatoes. Meat sausages and bacon were plentiful! Despite raising this at the desk there was no interest or solution offered from the staff. We asked what they'd expect of the rest of the customers if the meat order hadn't come in. They agreed there would be a riot. They got some veggie sausages for the 3rd morning after I pointed out that Asdas sell them 5 minutes up the road. By this time we'd lost confidence in them being prepared & handled seperately from the meat. The chef (if indeed he is a real chef) was so abrupt and unapologetic that we felt unsure about eating them. He brought us 2 each on the last morning, which we wrapped in napkins and fed to the gulls after checking out. Altogether the hotel service was indifferent, careless, rude, disorganised, they fobbed us and other guests off with lame excuses & contradictory information. We overheard another guest experiencing the same as us regards vegetarian breakfast, and complaints about the food & service in general from yet more guests. It was not good value, I'd describe it as a hostel, not a hotel. The location was pretty much its only saving grace as it was seafront and near town. The bar area was pleasant but service was very slow. We met a lady who had stayed at the Premier Inn in a double room, spacious, with a roomy ensuite, clean, modern & up to date, with a full cooked breakfast for £66.00 a night. Our experience was the opposite, forlorn furnishings & a meagre, limited choice of vegetarian options for breakfast. We paid £76.00 a night. No brainer, stay at the Premier Inn

We needed a little break from the norm during COVID so managed to secure a two night break away at The Marlborough. We was greeting by a friendly gentleman who went through all the covid secure processes and checked us in efficiently. We had a double and a single room, the double looked recently refurbed and was clean and comfortable. The single was very small, but as this was just for two nights it wasn't a problem, any longer and it would have been too small in my opinion. Rooms had a clean and spacious bathroom and each rooms had tea and coffee making facilities. The hotel was quiet given the situation with COVID but the bar was open and despite being the only ones who seemingly used the bar, the staff were always on hand to serve us drinks as we required. We found the two members of the evening team we encountered to be very friendly and chatty... friendly and welcoming staff make all the difference. The hotel is fairly dates yes, but its clean and comfortable so its no problem. We did find one or two negatives... The hotel were kind enough to reserve us a car parking space at the rear of the hotel, the spaces are VERY tight and have steel bollards folded into each space which I know damaged a fellow guests tyres. Simply remove a space and allow for 4 cars to park comfortably rather than 5 cars far too close. The lift was an experience. We could not get the 3 of us in the lift with our little cases, and we are not big people. It was very cramped and the lift was old a rickety and didnt quite reach the third floor - it feel short by around 8 inches. I never used the lift again as i didnt trust it but my mom did as she would have struggled with the stairs. Lastly, my biggest gripe was breakfast. I always feel that in a Bed and Breakfast, the breakfast is a real opportunity to shine. Sadly the Marlborough allowed this opportunity to pass. The full English breakfast is ok... there wasn't a lot of anything on the plate and what there was on the plate, was obviously cheap. Really disappointing. As you couldnt self serve, you was issued a tiny glass of juice of your choice and of course tea or coffee. The whole experience was underwhelming and prevented us from making dinner reservations with the hotel for that evening. Also the service in the breakfast room was quite over bearing. You couldn't sit and enjoy your coffee and toast, you had everything thrown at you the moment you walked in and then cleared away the moment you swallowed the last bite. Far too much and really spoilt things. 4 stars given here due to the staff we encountered in the evenings being so nice and for the hotel and rooms being clean and comfortable. For the money paid, it represented good value despite the odd negative. I would return but eat out for breakfast and park elsewhere.

The location is quite good, close to the small train, the balcony opens to the sea . But the hotel facilities are relatively old and soundproofing is not good, but it is the cheapest in this hotel

In the morning I received an email to allow me to fill in my personal details to speed up checking as well as a courtesy call to confirm my reservation and expected time of arrival. As someone who worries this was reassuring. When arriving at the hotel it was interesting getting into the car park. Once I got the code I found it very tight due to a car parked in one of the bays protruding much further than the lines. After some careful manoeuvring a member of staff informed me I could park lengthways against the wall instead. Which was a relief. When we walked round to the front of the building the first thing I noticed was the beautiful view and facade of the hotel. It has an attractive coloured glass porch with a lovely art deco design. The location is absolutely perfect. Across the road from the beach and pier and a short stroll from all the restaurants, bars and attractions. The lobby is calm and inviting. We checked in quickly and effortlessly once a very pleasant member of staff arrived. Our room was very spacious and accessible. Immaculately clean and comfortable. The hotel can cater for wheelchair users so there was a wheelchair accessible shower in the bathroom (on the 3rd floor). Due to the nature of the structure the floors are uneven which means there was a small gap under the door. The staff provided extra towels to block this for us. The bar was clean, calm, comfortable and well stocked with a good selection of drinks and snacks. For a hotel so close to the pier it was also reasonably priced (approx £8 for a large white wine). Breakfast was served between 8-10am with lots of choice. The room was spacious. Guests can help themselves to cereals, yoghurt, fruit and pastries etc. There is also a hot buffet. At busy times there was a short wait for some items as they are cooked in small batches. This means while you may wait a bit the items are all hot and fresh. The produce used is good quality and we enjoyed our meal. Other items such as poached and scrambled eggs are available on request. The staff were exceptionally friendly. Anna and Natalia in particular made our stay very enjoyable. My son was upset when we left and already wants to go back. We are looking forward to visiting again soon.

Stayed for one night with 3 friends on a short golf trip. Arrived at the hotel about 6.00pm. Managed to park around the corner, could be hard to find a place at busier times. Nice lady in reception checked us in and gave us keys,we had 4 single rooms. Then we were told breakfast was from 8.30am, we had booked there because the website said 7.30, which we needed for getting away by 8.30 to the days golf. We were told the website hadn't been changed since the current owners came 4 years ago !! No solution was offered and we said we'd have to eat elsewhere despite paying for a breakfast. Later that evening, we were talking to a really nice young man from Bangladesh who was working there,and we happened to mention the breakfast problem. He rang the owner, and told us he could come in early to make our breakfast. What a star. And a very good breakfast it was, top marks to him. My room(201) is a decent size, wide single bed,although feeling a spring in my ribs a little. Powerful shower over the bath. The kettle could do with replacing, tatty handle. Generally a nice room for the price and fine for a night or two.

For the second year running, the Giler Arms has allowed WVVW to take over for the Easter weekend and we simply can’t fault the place. The venue is in such a gorgeous location, with amazing views in every direction. The staff work extremely long hours to ensure everyone is treated like family and no matter what you ask of them, they do it with a smile. This weekend we took over 60 campervans and even though it has rained for months, everyone got on site and back off again on Monday morning. The pub, restaurant and rooms are spotless, which is no mean feat when you have over 200 adults and kids running riot with muddy boots on! The food is spot on, cooked fresh and reasonably priced. We love the place so much, we have already rebooked it for another takeover in August and again for Easter next year! Thank you, Eddie, Hazel and everyone else that makes the magic happen.

Good location, very good

Lovely hotel at good location, around 10 mins walk to the town centre. I love the swimming pool, sauna & steam room, excellent facilities. And the food there was good too!