Excellent location, close to tourist sites, safe. Absolute comfort in the room, very clean. The attention and quality of guest service was unbeatable, especially from José Luis Montero, who helped us from the first minute. The stay was very pleasant.
Ctrip's price is very good. awesome.
This hotel itself is okay, so it can meet the needs of business travel.
Breakfast is priced at $20, which is very, very average. There was almost no smile at the front desk. The ironing board is very old. But anyway. Can afford the price.
The front desk environment is very dark, next to the casino. The rooms are large, but the network is particularly poor. Some rooms have no internet at all. You need to go out to use the internet. Some rooms have large mirrors facing the bed, making people very uncomfortable.
I had stayed here before the pandemic about 3 times. The property is very clean, it is located in the older ”colonial” part of the city. Traffic in this area is a nightmare due to the narrow streets. SAFE area, police presence all over.
The GOOD: Clean, Safe, Staff Friendly, plenty of places nearby to eat. Breakfast supplied is ample and of decent quality, food for linch or dinner in the hotel restaurant is good though limited menu, space for seating is very limited inside the restaurant, water pressure in the shower is excellent the room safe is large. The BAD: Room Small like an IBIS, Bathroom smaller than an IBIS, A/C in my room was ”marginal” at best and previous stays here noticed this, Elevator very slow, the worst part this is not a business hotel. While the Internet provided is decent, there is NO work space available at all in the rooms. NO electrical outlets available all are hidden behind furniture or the bed and no desk type area. Had to charge my phone in the bathroom outlet and use computer on battery. Also had a room phone and minor toilet issue which I reported twice and nothing was done. DO NOT have the hotel arrange for the hotel taxi to drive you to the airport cost is $50.oo ! Make your own arrangements or get an UBER. CONCLUSION: While on vacation for a couple of days this is a Nice place to stay and see the colonial sights and enjoy the atmosphere. However, ”on business” this is not the place to stay. I will be returning on business for a longer stay in late January or early February, unfortunately I will have to stay elsewhere.
The room feels well organized. The water pressure is very strong and I feel like I took a shower properly. Good because the transfer line from the parking lot to the room is very close. Parking manager always waits to help parking. Above all, the price is cheap
Very good, suitable for general travel and not suitable for people with high requirements. In a hotel with a star rating of about 3 stars in the United States and a hotel without a star, the conditions are similar. It is not necessary to choose a star. The main location is just fine.
GGuest UserI had stayed here before the pandemic about 3 times. The property is very clean, it is located in the older ”colonial” part of the city. Traffic in this area is a nightmare due to the narrow streets. SAFE area, police presence all over.
The GOOD: Clean, Safe, Staff Friendly, plenty of places nearby to eat. Breakfast supplied is ample and of decent quality, food for linch or dinner in the hotel restaurant is good though limited menu, space for seating is very limited inside the restaurant, water pressure in the shower is excellent the room safe is large. The BAD: Room Small like an IBIS, Bathroom smaller than an IBIS, A/C in my room was ”marginal” at best and previous stays here noticed this, Elevator very slow, the worst part this is not a business hotel. While the Internet provided is decent, there is NO work space available at all in the rooms. NO electrical outlets available all are hidden behind furniture or the bed and no desk type area. Had to charge my phone in the bathroom outlet and use computer on battery. Also had a room phone and minor toilet issue which I reported twice and nothing was done. DO NOT have the hotel arrange for the hotel taxi to drive you to the airport cost is $50.oo ! Make your own arrangements or get an UBER. CONCLUSION: While on vacation for a couple of days this is a Nice place to stay and see the colonial sights and enjoy the atmosphere. However, ”on business” this is not the place to stay. I will be returning on business for a longer stay in late January or early February, unfortunately I will have to stay elsewhere.
花花花ritaThe front desk environment is very dark, next to the casino. The rooms are large, but the network is particularly poor. Some rooms have no internet at all. You need to go out to use the internet. Some rooms have large mirrors facing the bed, making people very uncomfortable.
LLuz Stella Suarez AlfonsoExcellent location, close to tourist sites, safe. Absolute comfort in the room, very clean. The attention and quality of guest service was unbeatable, especially from José Luis Montero, who helped us from the first minute. The stay was very pleasant.
KkaryisamermaidThe hotel is now called casa colonial, it is extremely well located! Nearby the conde street and beautiful alleys, there is a big church across the street and a cozy cafe. The hosts were very nice, they make your breakfast and customize it according to your preferences, they serve nice coffee with it or juice as well. The hotel inside is an old colonial house, it has rooftop areas, green areas and a pool, each part of it looks very romantic. The rooms are nice, some are small and others are bigger but you feel you’re in another time zone. Will definitely go back!
IIndo_backpackerzPro: -safe area even at night, because just beside the militery area of the presidential palace, even at 10pm there is still a grocery open.
- Breakfast is simple but good enough: toast with cheese and ham, coffee and a boiled egg.
-Spacious and clean room, friendly staff, can refill drinking water.
-500m walking to the gate of the colonial area.
- Taxi stand is at the same street
- Nice, spacious outdoor, sitting area
- A personal fridge in the room
Cons:
-A bit noisy from the road/a bar until around midnight.
- Shower is not really hot (only slightly warm).
徐徐The hotel is a monastery remodeled, very retro and beautifully visual. The rooms are small, but the public areas are great, whether it's the living room, the dining room or the terrace on the top floor. Breakfast is simple but nutritious. The girl at the front desk was very good at English, warm and thoughtful, and all the questions of the visitors who came over for the first time were answered patiently. Great location, next door is the oldest woman monastery, a great place to take pictures of the sunset. The ancient city is not big. It takes only 5-10 minutes to walk to any famous attraction from the hotel. It is also very close to the only Chinatown in many countries. You can find delicious Chinese food in 15 minutes before going straight. It is so convenient! It’s okay to hit Uber at the door of the hotel to go further. The taxi is also parked at the door of the hotel at any time, and the small square diagonally opposite is very quiet. It is a worthwhile hotel.
LLeopoldI have no complaints. My stay was well pleasurable. I would like to, however give special thanks to Wesley at the front desk, he was very courteous and accommodating, especially that he speaks English well, we were able to communicate with ease and also the cleaning staff who always have a warm and pleasant look on their faces. One in particular name Molin.
GGuest UserThe location is a bit complicated because there is a lot of traffic, the hotel was fine, the room was fine but the gym was in very bad condition, it seemed that it was not working, everything was messy and the machines were very old and did not work well.
RRodgerVery friend and professional staff ready to provide for your every need. English is spoken which is a plus for non Spanish speakers. Great Team!
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