3-Star Hotels in National District, Dominican Republic

The breakfast was really good and delicious. The staff was very friendly just I wrote them in order to change the room but they didnt reply me so I advice they check the messages and reply timely. The bedroom with 1 queen bed was really nice. They didnt have many options for 2 twin beds altought it was clean. AC works very good. Is really well located in downtown area, there are several restaurants and bars just by walking distance.

Food was delicious! Place was clean and the variety of food was great! The place is very easy to get there and parking spots where super accesible. The person who attended us was Gilberto, he was always paying attention to the table and service was top!

Everything Ok so stayed for 10 nights in a row. The price is cheap and the breakfast is very satisfying! There is Uber service room WiFi free enough. Next time I go to santo Domingo, I will still consider how many other hotels will be long-term.

Very good, suitable for general travel and not suitable for people with high requirements. In a hotel with a star rating of about 3 stars in the United States and a hotel without a star, the conditions are similar. It is not necessary to choose a star. The main location is just fine.

Recientemente hice una reserva para tres personas, la peor experiencia de mi vida, no es lo que se vende, en fotos es una cosa y la realidad es otra. Para empezar la persona que debió entregarme el apartamento solo me dio las llaves y me indicó el número de apartamento y tenía prisa porque salió del lugar en un abrir y cerrar de ojos. El inodoro tenía orines alrededor, el lavamanos tenía filtraciones, una cama, una toalla y un jabón para 3 personas, mesa sucia, cafetera sucio, el piso parece que no se limpia desde hace un tiempo. No los recomiendo.

The experience in the restaurant and housekeeping was the best part of my experience at that hotel service was excellent they went above and beyond. However front desk, upper management horrible one of the worst experiences I’ve had in Santo Domingo, Had maintenance issues ask for assistance with these issues and they were put aside asked for upper management to help which was the manager or assistant manager at the hotel he refused to meet with me on seven locations. Had a representative of my company. Tried to meet with him and we had to wait two days and nothing. I have a whole list of problems I experience at this hotel. #1, Problem was, that front desk staff could not make decisions to keep customers happy everything had to go through the manager and the general manager. #2 I stayed at this hotel for eight days. I was celebrating buying a new business in Santa Domingo and my 60th birthday This was the second time I stayed at this hotel. #3 I asked for a management repeatedly, never had the opportunity to meet with the manager at demanding I speak with someone the general manager agreed to meet with me the last day and when she did, I spoke with her about all the problems that I had she said that she would get back with me That was June 18, 2024.. It’s now July 24 and I’m still waiting on the answer. #4 I’ve been in the hospitality industry, for 45 years as a director of engineering over several high end chain hotels I always known hotel so have been one of the best industries that it is in the world service countries in the US and outside of the US and Europe, Kuwait Iraq and Dubai and I never received any kind of treatment like this from upper management….. she never offered me a resolution to the issues that I have experienced for the entire stay. But most of all this is the part that bothered me the most doing check-in everything is in Spanish. It’s not broken down into any other language. I asked the GM, which was a young lady. Why is everything in Spanish? I don’t know how to read Spanish, but I have translators that would read it for me. She told me when she come to America United States of America. Everything is in English and that I should adjust. That is not something that you say to a customer I chose this hotel for location, convenience to my new business and for my future staff that is coming from the US. I would love for the owner of the hotel to respond or explain to me why is key members of his establishment or her establishment treating customers like this?.

My wife and I chose La Casona Dorada for our recent trip, expecting a pleasant and secure experience. Instead, our stay turned into a nightmare. On our very first night, we discovered that housekeeping had stolen my wife’s wedding ring, an irreplaceable item of immense sentimental value. Despite the hotel boasting about its security measures, including surveillance cameras, our ordeal was met with indifference and ineptitude. We immediately filed a police report, hoping to recover our cherished ring, but neither the hotel staff nor the local authorities were able to resolve the situation. The hotel’s management offered no substantial assistance, leaving us feeling vulnerable and violated. Adding insult to injury, we decided to leave the hotel after this traumatic event, yet La Casona Dorada refused to refund the remaining days of our booking. This showed a complete lack of empathy and responsibility, further compounding our distress. Our experience at La Casona Dorada has left us deeply disheartened and wary of recommending this establishment to any travelers, especially those from Europe and America who expect higher standards of security and customer service. The lack of accountability, dismissive attitude towards such a serious incident, and refusal to refund our money highlight a significant failure in ensuring guest safety and satisfaction. Avoid this hotel at all costs if you value your peace of mind, personal belongings, and fair treatment.

Pro: -safe area even at night, because just beside the militery area of the presidential palace, even at 10pm there is still a grocery open. - Breakfast is simple but good enough: toast with cheese and ham, coffee and a boiled egg. -Spacious and clean room, friendly staff, can refill drinking water. -500m walking to the gate of the colonial area. - Taxi stand is at the same street - Nice, spacious outdoor, sitting area - A personal fridge in the room Cons: -A bit noisy from the road/a bar until around midnight. - Shower is not really hot (only slightly warm).

I stayed 2 nights upon arrival. I got to the hotel after my redeye at 4:30am. I arranged an airport shuttle via the hotel and it was easy. The room was nice, had everything I needed. The rooftop area was very pretty, with views of the sea. The bartender was very good and helpful. But what is most notable is Mr. Jean at the front desk. He was super friendly and helpful beyond what should be expected.

The breakfast was really good and delicious. The staff was very friendly just I wrote them in order to change the room but they didnt reply me so I advice they check the messages and reply timely. The bedroom with 1 queen bed was really nice. They didnt have many options for 2 twin beds altought it was clean. AC works very good. Is really well located in downtown area, there are several restaurants and bars just by walking distance.

Food was delicious! Place was clean and the variety of food was great! The place is very easy to get there and parking spots where super accesible. The person who attended us was Gilberto, he was always paying attention to the table and service was top!

Everything Ok so stayed for 10 nights in a row. The price is cheap and the breakfast is very satisfying! There is Uber service room WiFi free enough. Next time I go to santo Domingo, I will still consider how many other hotels will be long-term.

Very good, suitable for general travel and not suitable for people with high requirements. In a hotel with a star rating of about 3 stars in the United States and a hotel without a star, the conditions are similar. It is not necessary to choose a star. The main location is just fine.

Recientemente hice una reserva para tres personas, la peor experiencia de mi vida, no es lo que se vende, en fotos es una cosa y la realidad es otra. Para empezar la persona que debió entregarme el apartamento solo me dio las llaves y me indicó el número de apartamento y tenía prisa porque salió del lugar en un abrir y cerrar de ojos. El inodoro tenía orines alrededor, el lavamanos tenía filtraciones, una cama, una toalla y un jabón para 3 personas, mesa sucia, cafetera sucio, el piso parece que no se limpia desde hace un tiempo. No los recomiendo.

The experience in the restaurant and housekeeping was the best part of my experience at that hotel service was excellent they went above and beyond. However front desk, upper management horrible one of the worst experiences I’ve had in Santo Domingo, Had maintenance issues ask for assistance with these issues and they were put aside asked for upper management to help which was the manager or assistant manager at the hotel he refused to meet with me on seven locations. Had a representative of my company. Tried to meet with him and we had to wait two days and nothing. I have a whole list of problems I experience at this hotel. #1, Problem was, that front desk staff could not make decisions to keep customers happy everything had to go through the manager and the general manager. #2 I stayed at this hotel for eight days. I was celebrating buying a new business in Santa Domingo and my 60th birthday This was the second time I stayed at this hotel. #3 I asked for a management repeatedly, never had the opportunity to meet with the manager at demanding I speak with someone the general manager agreed to meet with me the last day and when she did, I spoke with her about all the problems that I had she said that she would get back with me That was June 18, 2024.. It’s now July 24 and I’m still waiting on the answer. #4 I’ve been in the hospitality industry, for 45 years as a director of engineering over several high end chain hotels I always known hotel so have been one of the best industries that it is in the world service countries in the US and outside of the US and Europe, Kuwait Iraq and Dubai and I never received any kind of treatment like this from upper management….. she never offered me a resolution to the issues that I have experienced for the entire stay. But most of all this is the part that bothered me the most doing check-in everything is in Spanish. It’s not broken down into any other language. I asked the GM, which was a young lady. Why is everything in Spanish? I don’t know how to read Spanish, but I have translators that would read it for me. She told me when she come to America United States of America. Everything is in English and that I should adjust. That is not something that you say to a customer I chose this hotel for location, convenience to my new business and for my future staff that is coming from the US. I would love for the owner of the hotel to respond or explain to me why is key members of his establishment or her establishment treating customers like this?.

My wife and I chose La Casona Dorada for our recent trip, expecting a pleasant and secure experience. Instead, our stay turned into a nightmare. On our very first night, we discovered that housekeeping had stolen my wife’s wedding ring, an irreplaceable item of immense sentimental value. Despite the hotel boasting about its security measures, including surveillance cameras, our ordeal was met with indifference and ineptitude. We immediately filed a police report, hoping to recover our cherished ring, but neither the hotel staff nor the local authorities were able to resolve the situation. The hotel’s management offered no substantial assistance, leaving us feeling vulnerable and violated. Adding insult to injury, we decided to leave the hotel after this traumatic event, yet La Casona Dorada refused to refund the remaining days of our booking. This showed a complete lack of empathy and responsibility, further compounding our distress. Our experience at La Casona Dorada has left us deeply disheartened and wary of recommending this establishment to any travelers, especially those from Europe and America who expect higher standards of security and customer service. The lack of accountability, dismissive attitude towards such a serious incident, and refusal to refund our money highlight a significant failure in ensuring guest safety and satisfaction. Avoid this hotel at all costs if you value your peace of mind, personal belongings, and fair treatment.

Pro: -safe area even at night, because just beside the militery area of the presidential palace, even at 10pm there is still a grocery open. - Breakfast is simple but good enough: toast with cheese and ham, coffee and a boiled egg. -Spacious and clean room, friendly staff, can refill drinking water. -500m walking to the gate of the colonial area. - Taxi stand is at the same street - Nice, spacious outdoor, sitting area - A personal fridge in the room Cons: -A bit noisy from the road/a bar until around midnight. - Shower is not really hot (only slightly warm).

I stayed 2 nights upon arrival. I got to the hotel after my redeye at 4:30am. I arranged an airport shuttle via the hotel and it was easy. The room was nice, had everything I needed. The rooftop area was very pretty, with views of the sea. The bartender was very good and helpful. But what is most notable is Mr. Jean at the front desk. He was super friendly and helpful beyond what should be expected.