I paid a good price when booking and managed to stay very close to the airport. The hotel offers coffee early for travelers, starting at 4:30 am, has a 24-hour reception and offers a transfer service at a very affordable cost.
Great location. Very clean. Reasonable service. Reasonable breakfast. Ok facilities. Air conditioning ok, shower took a while to heat up this time. Large covered parking lot with always spaces.
The team couldn't have been more pleasant or performing, but one night the graduation ceremony ended late. Although they arrived at the restaurant just before the closure time announced, they prepared and served our request with joy. VERY impressive – This would not happen in many countries in the world!
The two criticisms that I have made are more comments than criticisms: the breakfast juices were industrialized and unchanged. (goiaba, caju and grape, although there was green-tox juice), I think natural orange juice or abacaxi juice would have been a welcome option.
The second comment - the pieces of bacon were cooked to get hard and difficult to eat.
Hotel fulfilled what you promised, accommodation, services.
The care may take a little while, because there are few staff depending on the demand of guests.
Breakfast! Super varied, we need to leave before 7:00, but yet we could serve.
The hotel is very well located and the service of people is very good, very pleasant.The room was also good, very spacious and with a beautiful view of the English lake. The bathroom needs to be improved, because the door was not open, always closed, and the quality of towels is not consistent with the value of the daily charged.
Banheiros antigos e que vazam água por todo o chão. Tem carregador para carro elétrico mas cobram 50 reais para o uso. Tem estacionamento próprio mas cobram 20 reais. Pq não oferecer essas comodidades aos hóspedes sem cobranças como quase todo hotel faz?
This is the best hotel on the trip, which made me feel good about this brand.
Next, if there is also a hotel of this brand, I will give priority to booking if it is convenient for me.
46 reviews
8.3/10
Price from
NZD 71
per night
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8.0/10
GGuest UserI paid extra for a queen bed, instead got two single beds tied to each other. Window does not seal perfectly, so there's some small street noise coming in. There was a crack in the wall paint near the window, and the ceiling of the shower had some black mould spots showing that ventilation in the bathroom is insufficient. On the rooftop, the glass panes around the tiny pool had lots of water stains. On the bright side: the church view from the window was great, the breakfast was plenty and decent, the HVAC worked well, the location is great to visit the handcrafts fair on Sunday, and the price was okay-ish.
LLINGThe location is very close to the airport. There is a free shuttle bus to the airport. Just talk to the front desk of the hotel in advance. A little distance from the city center. The restaurant in the hotel is good. The price is not high. The taste is good.
AAGNew hotel, clean, good accommodation, well next to the airport.
But the morning is a bad breakfast, no variety.
There were only two kinds of fruit, mammon and melon, and there was no salt bread, the only option was shaped bread, egg, and cake, that every day.
The restaurant's cardapio was also unsorted, and the days we decided to dine there were not making cardapio sandwiches, just soup, for a hotel of this door and this price, they left much to desire.
GGuest UserVery good quality hotel! Staff were professional, friendly and helpful.
The food at the restaurant is probably the best food in Lagoa Santa.
Location is right next to the lake, beautiful views.
The only issues we had: the sheets were not fitted, so you wake up sleeping on the mattress sometimes.
The bikes are easy to hire from the hotel too! 🚴
Stay HERE!
GGuest UserMax Savassi is a great place to stay and I would really recommend it for anyone looking to stay in a popular neighborhood in Beaga. To me, the breakfast is the best part of the hotel. The rooms are nice as well, although there are few minor details here and there that I think could be improved to make the room that I had feel more luxurious / premium.
GGuest UserThe facilities are good and the hotel is well located. However, the linen and pillows are very old and need to be replaced urgently. The bath towels smelled like smoke! Impossible to use. I asked for a replacement, which was done, but the smell, according to the maid, is from the place where they are washed. Good breakfast and service.
DDrumondI went there on Valentine's Day and found that the whole hotel is in order, especially on such anniversaries. Very cost-effective and worth it! The rich and varied breakfast makes the daily price more valuable. The room is also very nice. I just missed a heated swimming pool because the pool area is cool, but it is impossible to get in, it's too cold! For BH hotels, heating will be a big difference.
GGuest UserI was on business trip to Belo Horizonte and my customer recommended this Hotel Mercure Belo Horizonte Vila da Serra. The hotel room is nice and comfortable. The staff are all friendly. The breakfast is reasonably good. Would strongly recommend business travellers to consider this hotel if destination is not very far away from this hotel.
AAnonymous UserGood room, comfortable bed, but a little dark, basic without much decoration or amenities. The receptionist charged me twice and I had to receive a refund after the stay. Location is great, close to several restaurants and shopping malls.
EEnrique MiceliAmazing place, this hotel is really good. They have a restaurant there with good prices. Food quality was good and they have a shuttle service that is quiet convenient to move in town and to the bus station.
The hotel is lovely and bedroom was super nice !
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