3-Star Hotels in Varna Province, Bulgaria

Unexpensive, but good quality hotel. No major problem with my stay, except for a dog somewhere outside barking all night, which of course the hotel is not responsible for. I got a great coffee at the reception, I took advantage of the free parking even for the whole following day, which was really nice. The room was comfortable.

The receptionist was polite, kindly took record of my ID /Bulgarian passport/ had a short, friendly conversation with me and even went a little further by allowing himself to ask about my personal situation such as 'how my husband let me go to Bulgaria in a hotel, all alone' ; asked me to go on a date with him and last, but not least commented that since my husband is not in the country I can go on a date with him and that would not affect my marriage in any way. I have not made an issue of that situation as I told him quite clear and made him understand that does not matter what the situation is I would not cross the 'boarder' and there is not a chance in the world I can let any of this happen. Other than that - he has always had a smile on his face and operated an excellent example of customer service. Once I was checked-in I went to the room /405/ to find out there is nothing like what it was in the pictures advertised online on Booking.com and I got shocked, but I decided to deal with it on the next day. I was completely exhausted of the travel I have had in the past couple of days so I have only changed and went out for dinner. The male at the reception was again kind enough to give me some options for good places to have dinner near the hotel. I have then returned and went to bed straight away as I had an extremely important exam on the next day. The day is 12th of May 2022, 8:10 - I was woken up by two brown-ish dressed females who were dressed as cleaners but again had no badge on their clothes. They were shouting to each other from different room at 8AM which completely pissed me off as I could not have the rest I needed for the exam I had later on the same day. I made them aware that their behaviour is unacceptable and even then they did not apologise or even stopped. Since I was already woken up 4 hours prior my alarm I decided to check on Booking app what kind of room I booked as I know my wants and I doubted I would book a room that looks more like a cell in a prison in Bangladesh - with only a small window and hard access to natural day light. I then realised that the room I booked has a terrace and French windows which is nothing like the room I was hosted in. I have immediately called Booking.com's customer service and they arranged for me to be moved to the room I have actually booked. I have kindly asked for help to move my luggage and was told to ask 'the female on the 4th floor' who completely denied to assist me and even mentioned I am spoiled by my husband /which is a conclusion I believe no one should make verbal since they do not know me in person/. I have moved my luggage all alone and went for my daily tasks. Day 4 - 15th of May 2022; 12.30 PM - I have asked the female /picture attached below/ who again had not have any badge on her clothes for a coffee with milk and a bottle of water and then took a seat in the cafe area. I was told I could grab them in a very disrespectful manner and I was given a 'look' by the

A hotel located in the blue zone of the city of Varna. Probably a family business. Untidy rooms with musty smell, cleaning on request. Breakfast for a fee, totally uninspired and weak, no kitchen! You often run out of water, you can't even take a shower or use the toilet. In general, carelessness towards customers is observed. Parking costs 15 leva per day, in the underground parking opposite. At night, it's good not to go unaccompanied, being dark all around, you don't know what to expect.

A hotel located in the blue zone of the city of Varna. Probably a family business. Untidy rooms with musty smell, cleaning on request. Breakfast for a fee, totally uninspired and weak, no kitchen! You often run out of water, you can't even take a shower or use the toilet. In general, carelessness towards customers is observed. Parking costs 15 leva per day, in the underground parking opposite. At night, it's good not to go unaccompanied, being dark all around, you don't know what to expect.

The hotel is very cheap and the showers are beautifully strong and quickly warm, which was not everywhere in Bulgaria. Also the minibar in the room has various snacks when you arrive late and nothing more open is super. Unfortunately, the good review ends with this. The room and the whole hotel is extremely old. The worst was the strong smell after distant smoke in the room. I am also a smoker myself, but this smell in the bedroom doesn't go at all. The floor was also very sticky, almost like in a club. The area is rather left, I arrived around 21:30 and there is no shop or restaurant anywhere. I booked 2 nights but after 1 night I'm in a just a little more expensive hotel near the city center, which is excellent. If one doesn't disturb smoke and for one night it's okay, but I'm better paying CHF 20. - more and have a more friendly, pleasant accommodation for it.

The hotel occupies one of the most distinctive buildings in St Konstantin and Helena and enjoys taking a central location next to shops and cafes. In fact, the breakfast is served in a local cafe rather than in the hotel itself (although hotel guests can't eat breakfast in the garden for some reason.) The breakfast food was delicious. The reception is polite, rooms are clean. Our room was on the small side (at the expense of large balcony) and the shower and basin are IN the rooms and not in a separate en-suite which means you can only share with people you know very well! ;-) A couple of minor complaints that let the hotel down are the fact that while there is a coffee machine and coffee pods in the room, guests are charged per drink. There is no bottled water (free or paid for) in the mini bar to use to make coffee and there is no provision of milk, nor milk powder. We went to reception to ask for some but they said they don't provide this. The single use shower gel shampoos and miniscule. The lighting is poor around the mirror...there is a hanging light next to the mirror so I can't see to put my make up on. However the fact that access to the Aquahouse Spa is INCLUDED in the room price is a great benefit and compensated for these irritations. Also, had we booked with more notice, the room would have been cheaper. As it happens, we paid a high price for booking at short notice which probably affected how I felt about the Primorski's value for money.

The receptionist was polite, kindly took record of my ID /Bulgarian passport/ had a short, friendly conversation with me and even went a little further by allowing himself to ask about my personal situation such as 'how my husband let me go to Bulgaria in a hotel, all alone' ; asked me to go on a date with him and last, but not least commented that since my husband is not in the country I can go on a date with him and that would not affect my marriage in any way. I have not made an issue of that situation as I told him quite clear and made him understand that does not matter what the situation is I would not cross the 'boarder' and there is not a chance in the world I can let any of this happen. Other than that - he has always had a smile on his face and operated an excellent example of customer service. Once I was checked-in I went to the room /405/ to find out there is nothing like what it was in the pictures advertised online on Booking.com and I got shocked, but I decided to deal with it on the next day. I was completely exhausted of the travel I have had in the past couple of days so I have only changed and went out for dinner. The male at the reception was again kind enough to give me some options for good places to have dinner near the hotel. I have then returned and went to bed straight away as I had an extremely important exam on the next day. The day is 12th of May 2022, 8:10 - I was woken up by two brown-ish dressed females who were dressed as cleaners but again had no badge on their clothes. They were shouting to each other from different room at 8AM which completely pissed me off as I could not have the rest I needed for the exam I had later on the same day. I made them aware that their behaviour is unacceptable and even then they did not apologise or even stopped. Since I was already woken up 4 hours prior my alarm I decided to check on Booking app what kind of room I booked as I know my wants and I doubted I would book a room that looks more like a cell in a prison in Bangladesh - with only a small window and hard access to natural day light. I then realised that the room I booked has a terrace and French windows which is nothing like the room I was hosted in. I have immediately called Booking.com's customer service and they arranged for me to be moved to the room I have actually booked. I have kindly asked for help to move my luggage and was told to ask 'the female on the 4th floor' who completely denied to assist me and even mentioned I am spoiled by my husband /which is a conclusion I believe no one should make verbal since they do not know me in person/. I have moved my luggage all alone and went for my daily tasks. Day 4 - 15th of May 2022; 12.30 PM - I have asked the female /picture attached below/ who again had not have any badge on her clothes for a coffee with milk and a bottle of water and then took a seat in the cafe area. I was told I could grab them in a very disrespectful manner and I was given a 'look' by the

Unexpensive, but good quality hotel. No major problem with my stay, except for a dog somewhere outside barking all night, which of course the hotel is not responsible for. I got a great coffee at the reception, I took advantage of the free parking even for the whole following day, which was really nice. The room was comfortable.

The hotel occupies one of the most distinctive buildings in St Konstantin and Helena and enjoys taking a central location next to shops and cafes. In fact, the breakfast is served in a local cafe rather than in the hotel itself (although hotel guests can't eat breakfast in the garden for some reason.) The breakfast food was delicious. The reception is polite, rooms are clean. Our room was on the small side (at the expense of large balcony) and the shower and basin are IN the rooms and not in a separate en-suite which means you can only share with people you know very well! ;-) A couple of minor complaints that let the hotel down are the fact that while there is a coffee machine and coffee pods in the room, guests are charged per drink. There is no bottled water (free or paid for) in the mini bar to use to make coffee and there is no provision of milk, nor milk powder. We went to reception to ask for some but they said they don't provide this. The single use shower gel shampoos and miniscule. The lighting is poor around the mirror...there is a hanging light next to the mirror so I can't see to put my make up on. However the fact that access to the Aquahouse Spa is INCLUDED in the room price is a great benefit and compensated for these irritations. Also, had we booked with more notice, the room would have been cheaper. As it happens, we paid a high price for booking at short notice which probably affected how I felt about the Primorski's value for money.