Hotels With Spa in Hokkaido, Japan

We have always been a fan of NIKKO group of hotel. This is  a new hotel. Very modern looking hotel and great facility. Lovely club lounge with a good range of F&B. Great place to chill. I love the gym. all the gym equipment are made with wood. makes the gym a very special place. Service staff is also amazing. Would love to shout out to  F&B manager Mr Nay Win Q. Great hospitality from him. We 2  small issue with this hotel. Breakfast is great but even though the restaurant  is not even 50% full; we requested for a cup of coffee; the staff replied that it's a buffet and we needed to get our own coffee. Didn't like this experience for a 5 star hotel. Lastly, we had an extra bed in our room unfortunately everything in the room only comes in 2 sets. A reflection of poor room service communication. As a whole I would still recommend this hotel.

We had booked total 7 rooms. Beginning from check in we had impressed how nice and friendly the counter lady, full of smile and patience. We come here by driving so not very sure about surroundings and public transportation. The hotel very clean and nice, so suddenly we all dun want go out, we just stay hotel, and feel 1 night not enough, Thank you.

The hotel is conveniently located on the 4th floor of New Chitose Airport's international departures terminal. The hotel is very new overall and boasts stylish decor. The front desk staff spoke excellent English and had hotel guides available in multiple languages. After check-in, the bell staff helped with luggage and introduced the hotel facilities. Upon reaching the room, they even asked if I'd like them to knock on the door first, following Chinese custom, which I found very thoughtful. The hotel's fourth floor features a lounge, a gym, and an onsen (hot spring). The onsen is divided into male and female baths, each with separate key card access. Although the baths aren't large, the water quality is excellent, and the toiletries provided are comprehensive and smell wonderful. My room offered views of planes taking off and landing – an absolute delight for any aviation enthusiast. This time, I had my luggage sent directly from my previous hotel using a delivery service (Takkyubin) in advance, and it was already placed in my room when I checked in. Arriving at the airport in the afternoon, I could walk ten minutes to the domestic terminal for diverse shopping and dining options, with many souvenir shops open until 8 PM. On the international side, there's also a larger Don Quijote where you can buy cosmetics and pharmaceuticals, though its operating hours are 9:00 AM - 5:00 PM. Overall, it was a fantastic travel experience, and I'll definitely stay here again next time I visit Sapporo!

The hotel looks a little far at first (about 10–15 min walk from the station), but with the cool windy weather, it felt like an easy walk. Maybe in mid-summer or snow winter it could be tougher, but during our stay it was very comfortable short walk for us. The room was spacious and spotless. The sofa was already prepared with bed sheets and pillows, making it easy for a 3rd or even 4th guest to sleep (just make sure to put the correct number of guests, including children, when booking). The onsen was excellent – clean, large, and with real spring water. There’s also a washing machine (bring your own detergent), and a kitchenette in the room, though you need to borrow cooking utensils from the front desk, guest need to clean them after use. (No condiments are provided) Breakfast was very good, but the only downside is the 40-minute time limit. Most of the staff were polite and friendly, though one female staff at reception and a male staff at the breakfast area seemed less welcoming. Overall, I’d recommend this place to families who want a spacious room with a small kitchen and a proper onsen. Definitely choose the breakfast plan if you book.

Went there for skiing. Before booking it, I was struggling between Sansui and Park Hyatt. And I’m really glad that we picked Sansui. The location is great, with many restaurants and supermarkets nearby, and the free shuttle service is simply top-notch in Niseko. Love the design of the hotel, even the scent in common area. Onsen is also great. The only thing we don’t particularly like was the breakfast. For its price level, the breakfast was too simple (plastic coffee machine).

Great for watching fireworks, but if you want to take photos, you'll need to go downstairs. The windows were really dirty. This weather doesn't require air conditioning; opening the window would be fine, but there were also cobwebs outside. For a room advertised for its fireworks view, it would be much better if the glass were clean. The food wasn't very diverse. While there seemed to be many stalls, the dishes were almost identical for both days. The special dish on the second night's dinner was also quite underwhelming. The service was very good, and the process was smooth. They arranged dining times during check-in, and the shuttle bus was very convenient, though the frequency was low.

Very very helpful front desk staff. Give me a very big support to show me which road was closed and call to my next hotel to make a cancellation due to very bad weather. Definitely I will go back one more time.

This is a somewhat older, traditional Japanese-style hotel. The lobby boasts grand and beautiful floor-to-ceiling windows with stunning lake views. The lower level offers a wide range of entertainment facilities and good drinks. However, the rooms and facilities are a bit dated. The majority of guests are Japanese families. The restaurant provides excellent lake views. Breakfast and dinner were decent but nothing to write home about. Given the limited dining options around Lake Toya, eating at the hotel is the most hassle-free choice.

I love the well design room, the complimentary ramen for supper, and the public bath facilities. The hotel is about 15 mins walk from the train station and there are many eateries close by. The room is considered quite spacious for 1 person.

Had a very pleasant stay with my family of 5 pax, 3 pax on tatami and 2 pax on single beds. Breakfast and Dinner was a full traditional Jap meal experience and service was superb. Onsen was definitely a bonus and we enjoyed winding down after each day. As hotel is away from town, having own transport is definitely a must!