Hotels With Spa in Hokkaido, Japan

We had a great stay at the Hotel Emion! The hotel is new, modern and very clean with some nice amenities. Our room was great and it was very comfy and quiet. There were lots of extras in the rooms like a kettle and mini fridge, a TV with casting abilities, pyjamas and all kinds of hygiene products. We had a very good night's rest here. The bathroom for the room had nice bathroom products with big bottles of shampoo, conditioner and body wash. The shower pressure was great and it was easy to control the temperature. A highlight of visiting Japan is always using the Japanese toilets and they had a nice new model that even had a sanitation feature. The hotel has some good amenities like the onsen and baths on the second floor. Again, very clean and some good high temperature pools to soak in as well as a sauna and cold bath. The nice bathroom products from our room were also available in the baths area. The onsen has a nice change room and the ladies have a separate spa card to access their change area. The hotel lobby was very comfy and cozy with direct access to a 7-11 by the front desk. The second floor also had quite a few vending machines and laundry machines available. The laundry machine washed and dried our clothes for 600 yen in 2 hours and had self feeding laundry detergent which was a nice touch. The location is pretty good and we found we were within a 20-30 minute walk to most of the places we visited while in Sapporo. The hotel even has access to Sapporo Train and metro station via entrance 15 and you can stay indoors the whole way if you follow the corridors and pedways all the way. It just opened but we wish the sidewalks in front could be cleared a bit better because it was pretty slippery and icy during our stay. We'd also recommend having a change machine and more laundry machines because it was very popular. I waited in the area for a machine to be available and two people showed up right when my laundry was done at 12:40 am. The laundry machines do require you to put in a code before you start and after you finish to make sure no one else unloads for you.

This newly opened hotel is perfectly located next to Susukino station on Level 7. The Airport Limousine Bus will drop you about 1 block back from the hotel. The rooms are fairly small yet functional, bigger rooms have the lesser view so pick a small room. You will be unable to access the hotel onsen/spa unless you book a premium room with no paid access allowed. This seems like an incredible shortsided mindset of the hotel especially if the onsen is empty. Why not offer paid entry to guests during quiet times? The hotel also participates in extensive greenwashing with a fake commitment to helping the environment. If you choose eco housekeeping, they will still throw away your toothbrush and replace with another. On top of this, they give you a QR code to redeem a free bottle of water of tea (unsure how this helps the environment?) Breakfast is okay but be sure to arrive before 9am as food is not replenished or replaced on the buffet. There are lots of service staff standing and running around but not much productivity of cleaning tables, removing plates etc. The local area has extensive “girl information” shop fronts so I probably wouldn’t recommend the area for families although it did feel safe.

I recently stayed at the Keio Plaza Hotel Sapporo for three nights in a Standard Family Room on the 7th floor and was thoroughly impressed by the experience. The room comfortably accommodated our group of four, and we were pleasantly surprised to find two separate bathrooms with bathtubs, which added a significant level of convenience for our family. While the room did not offer any particular views, the value for money was undeniable. The hotel's buffet spread was another highlight of our stay. With a wide variety of options, it catered well to different tastes and preferences, ensuring a satisfying start to each day. A couple of logistical aspects made our stay even more seamless. We were able to return our rental car directly at the hotel, having rented from Toyota Rent-a-Car. This saved us a lot of time and hassle. Additionally, we utilized the Airport Bus service from the hotel, purchasing tickets easily at the front desk on the day of our departure. This convenience allowed us to relax and enjoy our last moments in Sapporo without any stress. One of the most impressive aspects of our stay was the excellent service. We had purchased quite a bit of chocolate from the Royce Chocolate Factory, and the hotel staff went above and beyond by accepting and storing our delivery until we arrived a day or two later. This level of service truly enhanced our experience. The hotel's location is another significant advantage. It is about a 10-minute walk from Sapporo Station, making it very accessible. For those interested in exploring local shopping areas, Tanuki Koji is a manageable 30-minute walk away. Overall, the Keio Plaza Hotel Sapporo offers excellent value for money with its well-appointed rooms, great amenities, convenient location, and outstanding service. I would highly recommend it to anyone visiting Sapporo.

Former 々 I stayed for 2 nights with a high-rated review. The staff was very friendly, the facilities were substantial, the cleanliness, the breakfast buffet and the word of mouth were wonderful. I think it's a quality that's not surprising even if it's double the price. If I dared to be worried about only one point, there were group guests who seemed to be salaried men and students of sports club activities, but they talked loudly in the bathroom or sauna, and after the sauna, they didn't even hang water. I'm in the cold bath I saw several insane people, such as making noise in the hallway. I think this is not a hotel problem, but a customer problem, but on the assumption that some people are such insane, they should be warned especially to group guests at check-in. I hope you will write an easy-to-understand note in the bathroom. I will use it when I go to Sapporo again. Thank you very much.

The hotel has an excellent location, being near a shopping street and a mall. The buffet breakfast is delicious with a wide variety of choices. The train station at Susukino is conveniently accessible, just a 3-minute walk from the hotel. However, while the room size was satisfactory, the carpet was a bit old and dirty.

Excellent location, services, room cleanness and facilities. You can find a washing machine and microwave oven in your room! The scallops miso soup provided in the breakfast buffet was amazing! Will come back and stay in this hotel next time when I visit Sapporo again 😊

Check in is easy and fuss free done by machine . Room is huge and clean . Hotel at a great location just opposite Sapporo station. There is an underground link from Sapporo station to the hotel with a lot shopping at the underground walkway. There is also bus that can travel directly from the hotel to New Chitose airport . Super convenient if you have a lot of luggages and with young kids. No need to drag your luggage to Sapporo station to squeeze the train with the crowd . Just board the bus and pay upon arrival at airport , fuss free and easy ! The hotel allow you to store your luggage if you are travelling out for 1-2 days to other places .Highly recommend.

Excellent facilities with games for the young at heart and a huge Onsen grand bath to enjoy, even those with tattoos are allowed. The ramen restaurant opens till late (near midnight). We were glad to get some hot comfort food when we got back late after a day out to Sapporo. Those who drive, parking is free. You just need to get a coupon from the front desk/reception.

5 mins walk from JR station, it's very convenient for travellers who want to take JR during the trip. Rooms sparkling clean, consider spacious for 2 adults 1 kid. Nearby with many convenient stores & delicious soup curry with walking distance. We mainly take taxi to Susukino area due to winter weather.

We stayed in the Deluxe Twin Room for three nights and were very happy with the location, the amenities, and also the size of the room. The hotel is located very near to malls (Parco, Mitsukoshi & Marui Imai etc) and is also walking distance to Tanukikoji, Sapporo TV Tower & Odori Park. There is a washer & dryer machine within the room for you to use. Parking lots are limited (they have ground parking and machine parking), but once you have checked in, a parking lot will be allocated for you for the rest of the stay. This arrangement really helped when you need to drive out for day trips 👍

We had a great stay at the Hotel Emion! The hotel is new, modern and very clean with some nice amenities. Our room was great and it was very comfy and quiet. There were lots of extras in the rooms like a kettle and mini fridge, a TV with casting abilities, pyjamas and all kinds of hygiene products. We had a very good night's rest here. The bathroom for the room had nice bathroom products with big bottles of shampoo, conditioner and body wash. The shower pressure was great and it was easy to control the temperature. A highlight of visiting Japan is always using the Japanese toilets and they had a nice new model that even had a sanitation feature. The hotel has some good amenities like the onsen and baths on the second floor. Again, very clean and some good high temperature pools to soak in as well as a sauna and cold bath. The nice bathroom products from our room were also available in the baths area. The onsen has a nice change room and the ladies have a separate spa card to access their change area. The hotel lobby was very comfy and cozy with direct access to a 7-11 by the front desk. The second floor also had quite a few vending machines and laundry machines available. The laundry machine washed and dried our clothes for 600 yen in 2 hours and had self feeding laundry detergent which was a nice touch. The location is pretty good and we found we were within a 20-30 minute walk to most of the places we visited while in Sapporo. The hotel even has access to Sapporo Train and metro station via entrance 15 and you can stay indoors the whole way if you follow the corridors and pedways all the way. It just opened but we wish the sidewalks in front could be cleared a bit better because it was pretty slippery and icy during our stay. We'd also recommend having a change machine and more laundry machines because it was very popular. I waited in the area for a machine to be available and two people showed up right when my laundry was done at 12:40 am. The laundry machines do require you to put in a code before you start and after you finish to make sure no one else unloads for you.

This newly opened hotel is perfectly located next to Susukino station on Level 7. The Airport Limousine Bus will drop you about 1 block back from the hotel. The rooms are fairly small yet functional, bigger rooms have the lesser view so pick a small room. You will be unable to access the hotel onsen/spa unless you book a premium room with no paid access allowed. This seems like an incredible shortsided mindset of the hotel especially if the onsen is empty. Why not offer paid entry to guests during quiet times? The hotel also participates in extensive greenwashing with a fake commitment to helping the environment. If you choose eco housekeeping, they will still throw away your toothbrush and replace with another. On top of this, they give you a QR code to redeem a free bottle of water of tea (unsure how this helps the environment?) Breakfast is okay but be sure to arrive before 9am as food is not replenished or replaced on the buffet. There are lots of service staff standing and running around but not much productivity of cleaning tables, removing plates etc. The local area has extensive “girl information” shop fronts so I probably wouldn’t recommend the area for families although it did feel safe.

I recently stayed at the Keio Plaza Hotel Sapporo for three nights in a Standard Family Room on the 7th floor and was thoroughly impressed by the experience. The room comfortably accommodated our group of four, and we were pleasantly surprised to find two separate bathrooms with bathtubs, which added a significant level of convenience for our family. While the room did not offer any particular views, the value for money was undeniable. The hotel's buffet spread was another highlight of our stay. With a wide variety of options, it catered well to different tastes and preferences, ensuring a satisfying start to each day. A couple of logistical aspects made our stay even more seamless. We were able to return our rental car directly at the hotel, having rented from Toyota Rent-a-Car. This saved us a lot of time and hassle. Additionally, we utilized the Airport Bus service from the hotel, purchasing tickets easily at the front desk on the day of our departure. This convenience allowed us to relax and enjoy our last moments in Sapporo without any stress. One of the most impressive aspects of our stay was the excellent service. We had purchased quite a bit of chocolate from the Royce Chocolate Factory, and the hotel staff went above and beyond by accepting and storing our delivery until we arrived a day or two later. This level of service truly enhanced our experience. The hotel's location is another significant advantage. It is about a 10-minute walk from Sapporo Station, making it very accessible. For those interested in exploring local shopping areas, Tanuki Koji is a manageable 30-minute walk away. Overall, the Keio Plaza Hotel Sapporo offers excellent value for money with its well-appointed rooms, great amenities, convenient location, and outstanding service. I would highly recommend it to anyone visiting Sapporo.

Former 々 I stayed for 2 nights with a high-rated review. The staff was very friendly, the facilities were substantial, the cleanliness, the breakfast buffet and the word of mouth were wonderful. I think it's a quality that's not surprising even if it's double the price. If I dared to be worried about only one point, there were group guests who seemed to be salaried men and students of sports club activities, but they talked loudly in the bathroom or sauna, and after the sauna, they didn't even hang water. I'm in the cold bath I saw several insane people, such as making noise in the hallway. I think this is not a hotel problem, but a customer problem, but on the assumption that some people are such insane, they should be warned especially to group guests at check-in. I hope you will write an easy-to-understand note in the bathroom. I will use it when I go to Sapporo again. Thank you very much.

The hotel has an excellent location, being near a shopping street and a mall. The buffet breakfast is delicious with a wide variety of choices. The train station at Susukino is conveniently accessible, just a 3-minute walk from the hotel. However, while the room size was satisfactory, the carpet was a bit old and dirty.

Excellent location, services, room cleanness and facilities. You can find a washing machine and microwave oven in your room! The scallops miso soup provided in the breakfast buffet was amazing! Will come back and stay in this hotel next time when I visit Sapporo again 😊

Check in is easy and fuss free done by machine . Room is huge and clean . Hotel at a great location just opposite Sapporo station. There is an underground link from Sapporo station to the hotel with a lot shopping at the underground walkway. There is also bus that can travel directly from the hotel to New Chitose airport . Super convenient if you have a lot of luggages and with young kids. No need to drag your luggage to Sapporo station to squeeze the train with the crowd . Just board the bus and pay upon arrival at airport , fuss free and easy ! The hotel allow you to store your luggage if you are travelling out for 1-2 days to other places .Highly recommend.

5 mins walk from JR station, it's very convenient for travellers who want to take JR during the trip. Rooms sparkling clean, consider spacious for 2 adults 1 kid. Nearby with many convenient stores & delicious soup curry with walking distance. We mainly take taxi to Susukino area due to winter weather.

We stayed in the Deluxe Twin Room for three nights and were very happy with the location, the amenities, and also the size of the room. The hotel is located very near to malls (Parco, Mitsukoshi & Marui Imai etc) and is also walking distance to Tanukikoji, Sapporo TV Tower & Odori Park. There is a washer & dryer machine within the room for you to use. Parking lots are limited (they have ground parking and machine parking), but once you have checked in, a parking lot will be allocated for you for the rest of the stay. This arrangement really helped when you need to drive out for day trips 👍

The location is close to Nakajima Koen Station, so you have to walk a little to get to Susukino, a downtown area. About 10 minutes. It is convenient because the airport bus is nearby, but there are not many buses, so if you don't check it, you may have to go to Susukino or Sapporo.. And there is a shuttle from the hotel to Sapporo. It's very nice to have a convenience store nearby. There is a park and a small stream, so it is good for a walk. The room was big and clean(even though it's a little bit old) and I think this hotel really care about cleanliness. But there were some smell of old bathroom, except this, it was perfect. And the view was excel :)

just opposite the jr station which is super convenient. The morning market is located at the next street only while tram is just few steps away. the amenities are free flow before 10pm at the lobby, including facial care and even facial mask. however, the room is a bit hot even though the temperature outside was -1 because the window gap was so small. Tried to switch off the aircon but it was still hot. Overall quite worth it.

The hotel is conveniently located next to the Hakodate station and the bus terminal. From there you pretty much have all the transportations you need to go to every single corner within the city. Location is unbeatable, breakfast is decent with mini seafood don. Onsen is also available for guest and free of charge. Overall a pleasant stay. P.s. airport coach time table attached for reference. Very close to the airport and it takes only 20 mins departing from the train station.

I used JR INN for the first time. JR Tower Hotel Nikko Sapporo has used it. I stayed at a railway hotel for railway fans, but I was impressed this time. From the single room I stayed in, you can see all the vehicles coming in from the top of Hakodate Station platform. If you thought you could see Twilight Express and Hokuto Star in the time of running on the bed, Cassiopeia came in. In addition, the timetable is posted on the top floor bath, and the train is seen while bathing. There are many books related to the railway in the rest place, and you can know the history of the railway in Hokkaido. At the entrance of the hotel, there is a head mark such as Hokuto star, and the track is drawn on the floor, and it is a hotel that is not able to be caught in the railway mania from the moment when it enters. It is conveniently located in front of the station or in the station, and from the opposite room, Hakodate mountain can be seen, and I thought it was a good hotel other than railway fans.

This hotel located 7 minutes walk from Hakodate Station. In winter, I don’t really recommend this hotel if you are coming from the station and walk to hotel with big luggages as the snow will be everywhere and it will be so hard to carry around the big luggages in the snow. However, I didn’t regret for choosing this hotel because the staff was so lovely, and the room is very comfortable with microwave and washing machines provided so I didn’t have to go outside the room for using microwave and washing machines. This hotel also have onsen at the upper floor, but I didn’t get a chance to using it. Heater also works well in the room. And for the room cleaning, they will only clean your room if you stay more than 2 nights. Lawson is nearby, only need 3 minutes walk. And if you like seafood, Hakodate Morning Market is very near from the hotel.

We stayed at Century Marina for our first night in Hokkaido and originally chose it for its proximity to most of the sites we wanted to see in Hakodate. It's just a few minute walk from the train station with plenty of sidewalks so pulling our suitcases was no issue. The hotel also has a large parking lot if you choose to drive. It's also just a few minute walk from the warehouse district and the older area up the hill where a lot of historical embassies and churches are. The hotel's breakfast buffet is an experience itself with an extensive spread of both Japanese and Western food options. You will reserve a time slot when checking in, but even then you should expect a 10-20 minute wait in the morning to get your table, so its best to go up before your reserved time. This hotel also has one of the best rooftop onsen I've seen, with wonderful views of the whole marina and hill. When booking I didn't realize there was a hot springs so this was a nice surprise. Our room was right next to the elevator but very quiet and clean. This is a newer hotel too so everything felt very fresh and well-maintained. We checked in using Japanese, but the hotel has check-in info packets and signs in English so this is a good option for non-Japanese speaking guests as well.

The front desk staff did not provide clear explanations during check-in and only gave guests a single English introduction to read on their own. This will cause confusion and inconvenience. This hotel is convenient for self-driving travelers, as it has partnered with nearby parking lots to ensure ample parking space. Apartment-style hotel providing fully equipped facilities as there is no need to go outside to find a laundry store(remember to buy laundry detergent). The hotel hot spring is great, guests can watch TV while enjoying hot springs. The rooms are spacious, and some even offer sea views from the windows. Without a doubt, I highly recommend this hotel for a truly delightful stay.

The hotel location is opp the station and is mins away to the supermarket for all u need. The room at 11 floor was great for 3 pax. Breakfast was simple with drinks station. U can relax in morning for a simple breakfast before exploring the small quiet town.

I used it for the first time. A luxury hotel, breakfast is a special mention! We chose Japanese food in Azeria for the first night １ and Matsumae for the second night. At the buffet, there was a heap of salmon roe that I had never seen before, and I was able to make a super gorgeous seafood bowl, which was really amazing. ２ Matsumae on the night was also a very nice set, and I chose the salmon roe set, but this is also super satisfying. My friend was Hitsumabushi set, which looked very delicious! The room was large and well maintained, and it was good because it had a long-established style plus modern functionality.

BREAKFAST WAS FULLY CROWDED IN LINE, THAN THE GUEST WHO WERE INSIDE ALREADY IN THE BUFFET .THERE WERE VACANT TABLES, THEY SHOULD LET US ENTER AND WE WILL FIND OUR OWN TABLE.SUCH A WASTED TIME FORMING A LONG ,LONG LINE JUST TO GET THE ENTRANCE CARD .UNLIKE AT HAKODATE KOKUSAI HOTEL NEARBY,THERE WERE SO MANY GUESTS COMPARE TO LA VISTA ,AS A GUESTS WE DIDNT FORM A LINE AND JUST ENTER SMOOTHLY AND FREELY WITHOUT THOSE ENTRANCE CARD FOR BUFFET.JUST ONLY YOUR RM.NO.CARD CASE ,SHOW TO THE RESTAURANT STAFF AND YOU CAN PASS EASILY.AT NIGHT I ATE AJISAI RAMEN BESIDES LA VISTA HOTEL .AND PLANNED TO GO TO THE BAR JUST TO ENJOY THE VIEEW AND DRINK SOME HOT COFFEE AND PERRIER.BAR CLOSED AT 24:30AM WAS STATED IN THE QR CODE .I ARRIVED AT THE BAR 23:45PM .THE BAR WAS ALREADY CLOSED 23:30PM ONE HR.AHEAD OF THE TIME .THE BAR TENDER SEND TO ME SORRY WE WERE CLOSED ALREADY.WHHAAT,!THEN I WENT TO THE FRONT DESK AND TOLD HIM WHAT HAD HAPPENED .AND TOLD HIM WHATS THE USE OF LETTING US ACCESS TO YOUR QR CODE HOTEL LA VISTA INFORMATION , YOU MUST ALSO SEE TO IT THAT YOUR QR CODE IS UPDATED, THIS HOTEL IS A LIE.I WONT RECOMMEND THIS TO MY FAMILY OR CLOSE FRIENDS.WORST .DISMAYED

This hotel is a relatively newer hotel . There is a huge free open carpark behind the hotel. Check in was fast . Welcome drinks were served. The twin rooms are very comfortable with good temperature control and firm beds. Wifi was fast. There was a bathtub and a area to sit down and shower just like in the onsen area. Two bottles of water were provided. Dinner was good with snow crabs , sashimi like tuna , octopus , ikura etc . There was also a ramen section where you cook your own ramen . For desert , there was an assortment of cakes and ice cream . Onsens were new and relatively empty. The bathing area was adequately lit . The only drawback was that only one type of shampoo and conditioner was available . There was a long indoor onsen . Outdoor onsens had a long sort of infinity pool , another pool and two barrel tubs . The onsens were clean and new and quiet. There was also a resting area that looked out over the city at night . What would make the experience better would be perhaps popsicles could be offered for all to enjoy after the onsen. Breakfast was good . Overall a very comfortable and reasonably priced stay near an Aeon mall and fantastic soba restaurant

　Amenity is a simple hotel that saves the waste to take next to the front desk, so I think it is not enough to ask for a 5-star or 4-star hotel. It's just a new and clean hotel that is much more calm than a normal business hotel. Some pack prices with breakfast are very reasonable depending on the site. The location is very quiet because it is located in line with the former Bank of Japan building, not along the canal. It is close to the mall shopping street, so it is close to the sushi shop, the cake house in Hanazono town and the shinkuraya. There is also Lawson next door. The parking lot can be deposited from 13:00 before check-in, so it is ideal for sightseeing such as the canal, the must-see Otaru Art Village, and the Otaru City Literature Museum. As soon as you leave the canal, you will see a local-priced shop that is not a tourist price, and I think the location is wonderful. In addition, the view from the hotel room overlooking the harbor was wonderful. We were in a smaller condition, extra bed, in a not large room, but we were very comfortable. I think it's also because the door is thick or I can't hear the sound of other rooms at all. However, the bath in the room is small. Instead, the large communal bath on the top floor is not a hot spring, but the view is good and clean. It is also a good impression that the lockers that can be used were restricted so that they would not be crowded, probably because of corona measures. Breakfast buffet does not include fish * or crabs that tourists to Hokkaido are looking for. Still, it is delicious with local vegetables and Alice Farm jams. The menu is more Western than Japanese, but there are many warm foods and it warms up even in snowy Otaru. Thickly sliced bacon and steamed vegetables were very delicious. Also, the staff was young and I liked it very much even though it was crispy. The front desk staff guided me in the snow when I entered the parking lot. It was also active at the breakfast venue, so it seems that it will help where human hands are needed. It is also advanced as a business hotel that can calm down with a lot of new indirect lighting. We recommend that the husband of the corner-style liquor store, which is located at the edge of the arcade after dinner, is the most friendly and friendly if you drink a glass of sake. You can interact with people I will. We used travel support. Payment is １ Each person 3,300 yen with a coupon of 3,000 yen, so it is actually 300 yen. It was a sorry cost. I still want to use it.

Is a very busy hotel, staffs in reception looks tired all the times 😅 (no greeting upon check in no good bye upon go out). But the hotel itself is worth 5 stars. - location opposite JR station 5 stars - walking distance to Otaru canal 5 stars - Onsen available with small treats / amenities (microwave) very thoughtful more than 5 stars - room sound / noise proof is very good. Can’t hear the noice from corridor or next door or top room ( which I have this sound issue at other hotels when staying in other Hokkaido hotel for 10 days ) - recommended hotel will come back again

Stayed for 2d1n as a couple. We had a comfortable stay in the room, which was spacious and even had a small sofa. The location is excellent, a short walk from Otaruchikko station. It is also directly connected to the large Aeon mall which we visited quite a lot. It connects directly to Wingbay as well, which was convenient for shopping, etc. It is about a 30 minute walk to the more touristy part of Otaru, which was fine with us since the prices in the surrounding area were also lower.

👍🏽Pros: - Facilities in the room seems new. - Most of the front desk staffs are friendly and speak English - Close to most of attractions - There's a sliding door dividing the bathroom and the bedrooms, which helps to soundproof the sleeping area. 👎🏽Cons: - Far from Otaru station - Public bath is quite small. It would be crowded when there are more than 5 people in the public bath. - Only provides complimentary green tea bags, no black tea or coffee.

I almost always take care of Mr. Ocent when I go to Otaru. I usually book a twin room, but this time I used travel support, so I rushed to make it a deluxe twin. It was nice and awesome, but it's a little disappointing that a new hotel was built nearby and the view on the sea side was blocked. The staff at the front desk and lounge were also very polite. The cleaning staff passing each other through the corridor 々 and greetings are very pleasant (the same every time I stay) It is convenient to go anywhere for meals and sightseeing. You can go through the arcade to Otaru Station, so it's very helpful when the weather is bad. The food in the hotel is very delicious and it's a really recommended hotel.

Let’s start with the Service staff. Customer facing warm attentive accommodating responsive smiling. Choose any positive word and it will be here in this wonderful onsen resort family managed with the son at the front to welcome you. Shiro San. Mother and owner father are both very active in the daily management Lobby evening cocktail hour is pleasant and relaxing. Sink into the warm ambiance of the lobby coffee beer area with eye catching decor n warm service. Cookies nuts beer coffee n wine are served here. Breakfast n dinner are a delight n foodie experience especially in room and whether in the different dinning areas western or Japanese. Such a delightful experience to have both like we did. Food n beverage is excellent and we totally enjoyed our 2nd and 3rd nights dinner in room. Onto the onsen now. There are 2 public onsen areas and I tried both. I was totally blown away by the evening session at the onsen located at the lower level. Out of this world is the description with Indoor hot pool Outdoor hot pool Outdoor cold pool Sauna n steam room n Fireplace The onsen on the lobby level is different as it has a high tech sauna room with a hot area where you can lie down to enjoy the heat on back or front. Car park is ample and a very very short drive to the lobby drop off pick up with a shelter should it rain. A must come n try

Pillows are a bit too thin, if provide two or hard pillows will be good

Fantastic location overlooking the canals in Otaru. Best thing about the hotel was having a separate bathroom and a separate toilet… Especially useful when travelling with families! Gorgeous stained glass window and you can see the amazing sunset from the top floor as well  Reception was large and the front desk folk were very friendly and helpful. Overall would highly recommend this hotel  

The stay in OMO5 was an excellent experience. Start from reception arranging us where to park our car, to details of helping us to arrange restaurant was very touching and appreciated. The atmosphere, deco, cleanliness was all tip top better than what we expected. Thanks to the house team who did their effort to make our stay memorable

I used it with my wife as my lunar calendar prayer. It is a very atmosphere inn facing the canal in about 10 minutes walk from Otaru station. The first thing I used was 2014.1, and the snow was loaded as well as this time, but it is the third time this time across the use of 2019.6. This year, there were corona and heavy snow, and two nights and three days were basically in a state of locking. But this inn (my) provided a space for warm (of course warm) in various ways. Especially this time I focus on work clothes. Because many guests are used, there is no sense of inconvenience and there is no need to change clothes at the time of moving in the building, so it was very comfortable for the life of the otori. As a result, the time to relax in the rest space in the building is longer than in the room, and the whole inn seemed to be my room. Also, I felt hospitality in the voice from the staff who met at 々, and I was relieved that it was preventing invasion other than guests. At this time, the need for anti-infectious measures was required, but alcohol disinfection was not only necessary, but also ultraviolet rays and baths were equipped with masks and detailed measures. As for the meal, breakfast is also great with the taste menu and can correspond to all men and women. There was no big dish due to the influence of the corona, but the menu was rich and I was able to enjoy it slowly while watching the Otaru Canal. On the other hand, dinner was prepared for two nights this time in the inn. It was very delicious, but it was a little disappointing that there were few meat (rather than saying it). It may be a cherry blossom that you think about the age of 60. It is a room. This time I made a room with a balcony. I didn't go there to do something there because of the snow, but I used it to cool a little up the bath or enjoy the scenery. There was also a hammock for summer, so summer may be the main performance. However, this time I had a very good trip. I would like to stay in the Furukawa again.