The hotel is adjacent to Tianfu Square, Kuanzhai Alley, Wenshu Courtyard, Taikoo Li, overlooking the panoramic view of Chengdu, 80% of the [core] Chengdu attractions, all within 20 minutes' drive of the hotel
[Landscape pool + mechanical arm] Lobby large landscape pool, mechanical arm, light luxury modern design, one key out of the film
[Floating View] All rooms in the hotel are full of floor-to-ceiling windows and equipped with a window bathtub, which can overlook the panoramic view of Chengdu.
[Super sound insulation + 24 hours of fresh air] [Simmons high set mattress + imported bedding] a change, help you have a golden sleep;
[Marshall sound + 65 inch big screen], Bluetooth one key to connect to mobile phones, the hotel is full of smart equipment;
[Butler Service] The hotel has been using one-to-one butler service, from check-in to check-out, there are butler full service, to provide you with full consultation and intimate service;
"Unfortunately, our stay at this hotel was very disappointing and did not live up to the expectations created by the photos and description.
One of the main reasons we booked this place was the pool shown in the main pictures. However, this is quite misleading, as the pool is not actually available for guests to use. The small pool in the common area was also dirty and poorly maintained, making it completely unappealing.
The staff were not particularly welcoming or helpful during our stay. We did not feel looked after as guests, and interactions often felt unfriendly and dismissive.
We were also surprised to be charged an additional fee after using the washing machine. We accidentally ran a wash without fully understanding the procedure and ended up being charged €10, which felt excessive and unnecessary for such a minor issue.
The room itself was very cold and uncomfortable. On top of that, the windows were extremely dirty, which gave the entire space a neglected feeling and spoiled what could have been a nice view.
Overall, the property feels poorly maintained and does not match the impression presented online. Between the misleading pool photos, the lack of hospitality, the extra charges, and the uncomfortable room conditions, we did not enjoy our stay and would not recommend this hotel. We left feeling disappointed and feeling that the experience was not worth the money we paid."