Hotels With Swimming Pools in East Riding of Yorkshire, United Kingdom

The staff at the hotel was really lovely and the location was good. That's about it on the good things. It was really not worth the price, poor cheap bedding, messy floors, I wouldn't dare putting my clothes in the wardrobe either, really smudged bathroom and lack of soap and other amenities. I stayed there one night which was ok but would definitely consider a different spot next time around.

Met by friendly and courteous staff at reception. Room was clean, and View was nice from the room. The shower was terrible! Luke warm at the hottest temperature and freezing when you turned the temperature any other way. We ordered food from the qr code for room service because my daughter wasn’t feeling very well, but waited over an hour and it never came. I tried to ring down for about 20 mins but no one answered the phone. I went down to reception and spoke to the lady who was very apologetic and explained that the app never works, if this is the case perhaps the hotel should remove the codes from the room and replace with a traditional room service menu instead! The lady on reception did all she could to rectify the problem and seemed to be used to this happening. Unfortunately because I had to wait so long for room service( was just meant to be a snack) I missed out on using the facilities so can’t really comment but they did look good . Breakfast was fantastic I have to say, well cooked and lots of choice, serve yourself which I enjoyed.

Hotel is amazing including the rooms, check in, staff, recognition of Hilton honours and breakfast. Unfortunately this stay was negative as we were on floor 3 below the Lexington which had a DJ/ disco until 1am. The issue was resolved and we will be making further bookings. We rang reception at 10:30 to ask when the disco/ DJ in the Lexington would end. We were told 11:45 and we said there was a constant thudding as we were on floor 3 but it would be manageable for an hour as we could still get to sleep at a reasonable time. The receptionist told us she had been up once to talk to the DJ about turning the volume down. The receptionist said she would be going up again and that these issues happen. The room was shaking and rattling due to the thudding. We rang down again at 11:55 to be told that the information we previously got was incorrect and that the DJ would be on until 1am. The person on reception asked who gave us the information but we didn’t have a name, we just knew that at 10:30 when we rang down, we got told 11:45. We asked for a room on a lower floor and we were told that this could not be authorised by the member of staff on the phone, it had to be authorised by the manager. If we had been told the correct information at 10:30 when we called reception, we would have requested a move then to a lower floor and saved the hours of not being able to sleep and the stress due to this. We received another call at 12:16 from reception saying they were going to go up and ask the music to be turned down. We did acknowledge that there are limits to what the staff can do and that it is not their fault. Our two previous stays at this hotel were amazing and even now, we can’t fault the room, check in service, acknowledgment of Hilton honours or breakfast. All of these areas are perfect and could not be improved upon. Staff are friendly and attentive and they are a credit to the hotel. But to pay for a hotel room and have noise stopping you from sleeping until 1am isn’t good enough. We spoke to manager, Andy, about our experience and he was really good and we came to a resolution that we are happy with. Due to how this was resolved, we will be making future bookings at this hotel as we travel to Hull regularly and we don’t want one negative stay to outweigh the positive ones.

Stayed here for 4 nights, first time in a Holiday Inn Hotel. A delightful stay. Room 224 was very nice with a great view over the marina. The staff were without exception very polite, helpful and efficient. The hotel was bright and clean. The room rate and food / drinks are not cheap but I don't begrudge that at all. Very, very , minor niggles: The in-room TV was in need of updating - functional by very clunky. Decaf options could be added to the breakfast coffee machine as opposed to limiting to using sachets. Suggestion if booking: Book a room with a marina view, great views and is away from the long-term roadworks on the A63 outside the other side of the hotel. Overall a very good stay, would be happy to return, recommended highly,

Food was nice. Seemed slightly pricey on the menu but we were fortunate to have 20% off because we booked our stay directly with them. Staff were very friendly. Jay who served us was very attentive and friendly. Subtle in his approach and not overwhelming. Genuine guy.

Stayed at this hotel while attending a function.a long way out of hull on a business park. No facilities around the area. Although the hotel was clean and the staff were friendly and helpful if has a lot of facilities like Starbucks, restaurant etc. They let themselves down with the food they provided on two evening. The vegetables were luke warm and very undercooked the desert was bland overall very disappointing The function meal was.not much better very bland and tasteless a real disappointment to everyone. I am sure the Organisers were very embarrassed. I would stay there again but would not eat there.

Disgusting! Initially told check in is 2-9pm. We had a day out with family who were staying elsewhere, had planned to all return here for dinner. Receive a phone call at 5pm to say they were closing as Monday is their only day off. I said ok, but how did i check in? Was told to call a number on arrival. Arrived at 6:30pm, went to the pool as was the only thing we could see open. Asked if we could swim, he said yes, no problem, open until 9pm. Called a number to be let in to our room. Was taken to our room and unsurprisingly he handed the keys before quickly disappearing. The room was awful. Tired, dirty, the temperatures of a sauna and my daughter refused to use the bathroom due to how dirty it was. There were no curtains to block light from the window opposite the bed, and the door struggled to close. Stayed there 2 minutes and went back to the pool. A different staff member this time who said that we couldn’t swim as after 5pm you need to be 16, my daughter is 13, the pool was empty and there was just absolutely no need for this. He said she can swim in the morning, then he grabbed a timetable and said “oh no, actually, we have a booking, so you cant swim on your stay” We went back to our family who were staying elsewhere, desperately trying to find me and my daughter somewhere else to stay, but we couldn’t find anywhere available. This left us no choice but to return to the hotel to collect our belongings and drive long into the night to return home. We just couldn’t stay in this room. We arrived home at 2am, our family now enjoying a day together with us unable to be involved. Incredibly disappointed.

Wonderful experience stay at that castle. We had dinner in the courtyard for a very reasonable price consider the food was of great quality. The health club had great facilities including a reasonable sized gym decent sized pool / jacuzzi. We would definitely stay there again as the location was great. The only minor complaint we would have is that the room was a bit cold but it is late January.

The staff at the hotel was really lovely and the location was good. That's about it on the good things. It was really not worth the price, poor cheap bedding, messy floors, I wouldn't dare putting my clothes in the wardrobe either, really smudged bathroom and lack of soap and other amenities. I stayed there one night which was ok but would definitely consider a different spot next time around.

Hotel is amazing including the rooms, check in, staff, recognition of Hilton honours and breakfast. Unfortunately this stay was negative as we were on floor 3 below the Lexington which had a DJ/ disco until 1am. The issue was resolved and we will be making further bookings. We rang reception at 10:30 to ask when the disco/ DJ in the Lexington would end. We were told 11:45 and we said there was a constant thudding as we were on floor 3 but it would be manageable for an hour as we could still get to sleep at a reasonable time. The receptionist told us she had been up once to talk to the DJ about turning the volume down. The receptionist said she would be going up again and that these issues happen. The room was shaking and rattling due to the thudding. We rang down again at 11:55 to be told that the information we previously got was incorrect and that the DJ would be on until 1am. The person on reception asked who gave us the information but we didn’t have a name, we just knew that at 10:30 when we rang down, we got told 11:45. We asked for a room on a lower floor and we were told that this could not be authorised by the member of staff on the phone, it had to be authorised by the manager. If we had been told the correct information at 10:30 when we called reception, we would have requested a move then to a lower floor and saved the hours of not being able to sleep and the stress due to this. We received another call at 12:16 from reception saying they were going to go up and ask the music to be turned down. We did acknowledge that there are limits to what the staff can do and that it is not their fault. Our two previous stays at this hotel were amazing and even now, we can’t fault the room, check in service, acknowledgment of Hilton honours or breakfast. All of these areas are perfect and could not be improved upon. Staff are friendly and attentive and they are a credit to the hotel. But to pay for a hotel room and have noise stopping you from sleeping until 1am isn’t good enough. We spoke to manager, Andy, about our experience and he was really good and we came to a resolution that we are happy with. Due to how this was resolved, we will be making future bookings at this hotel as we travel to Hull regularly and we don’t want one negative stay to outweigh the positive ones.

Met by friendly and courteous staff at reception. Room was clean, and View was nice from the room. The shower was terrible! Luke warm at the hottest temperature and freezing when you turned the temperature any other way. We ordered food from the qr code for room service because my daughter wasn’t feeling very well, but waited over an hour and it never came. I tried to ring down for about 20 mins but no one answered the phone. I went down to reception and spoke to the lady who was very apologetic and explained that the app never works, if this is the case perhaps the hotel should remove the codes from the room and replace with a traditional room service menu instead! The lady on reception did all she could to rectify the problem and seemed to be used to this happening. Unfortunately because I had to wait so long for room service( was just meant to be a snack) I missed out on using the facilities so can’t really comment but they did look good . Breakfast was fantastic I have to say, well cooked and lots of choice, serve yourself which I enjoyed.

Stayed here for 4 nights, first time in a Holiday Inn Hotel. A delightful stay. Room 224 was very nice with a great view over the marina. The staff were without exception very polite, helpful and efficient. The hotel was bright and clean. The room rate and food / drinks are not cheap but I don't begrudge that at all. Very, very , minor niggles: The in-room TV was in need of updating - functional by very clunky. Decaf options could be added to the breakfast coffee machine as opposed to limiting to using sachets. Suggestion if booking: Book a room with a marina view, great views and is away from the long-term roadworks on the A63 outside the other side of the hotel. Overall a very good stay, would be happy to return, recommended highly,

Stayed at this hotel while attending a function.a long way out of hull on a business park. No facilities around the area. Although the hotel was clean and the staff were friendly and helpful if has a lot of facilities like Starbucks, restaurant etc. They let themselves down with the food they provided on two evening. The vegetables were luke warm and very undercooked the desert was bland overall very disappointing The function meal was.not much better very bland and tasteless a real disappointment to everyone. I am sure the Organisers were very embarrassed. I would stay there again but would not eat there.

Food was nice. Seemed slightly pricey on the menu but we were fortunate to have 20% off because we booked our stay directly with them. Staff were very friendly. Jay who served us was very attentive and friendly. Subtle in his approach and not overwhelming. Genuine guy.

Wonderful experience stay at that castle. We had dinner in the courtyard for a very reasonable price consider the food was of great quality. The health club had great facilities including a reasonable sized gym decent sized pool / jacuzzi. We would definitely stay there again as the location was great. The only minor complaint we would have is that the room was a bit cold but it is late January.