Travelers Reviews of Emirate of Dubai Hotels

The Canvas Dubai - MGallery Hotel Collection
4/5106 Reviews
Bur Dubai
As a 5 Star Hotel, The Canvas is a decent one for its price. It's also a part of Accor Hotels, which I really liked, as Accor hasn't disappointed me in all my stays across most of its facilities. I booked an Executive King Room with Breakfast. I liked the interior around the hotel and inside the room. The room features an open-air bathtub which is really relaxing and it's also worth noting that they are generous with the complimentary goodies as well. 😉 I liked that I didn't have to request for anything upon arrival as the room is fully equipped, clean, and restocked properly. One thing I noticed though is that the air conditioning is not the best, I found myself sweating so bad during my sleep though I could've easily called for assistance but I'm still half asleep so I let it go. Pool is one of the main things for me whenever I check in. I visited the pool at 8AM (they mentioned upon checking in that it's from 8AM to 7PM and I planned to eat breakfast after a dip in the pool) but I felt dismayed about three main things: 1. It's not open, not even a single soul in the rooftop cleaning the area or preparing the pool. It is blocked with potted plants, barrier posts, tables and (ironically) a sign that says it opens at 8AM. If guests have been informed that it opens at 8AM then it should be open and functional by 8AM. I waited for a good 10 minutes but no one came to open it so I left. 2. The rooftop also converts to a bar at night so you can just imagine that the place is a mess in the morning, they should have someone clean it early in the morning or at least before the pool opens but again no one was there. 3. It didn't look like in the photos. There were a lot of things around that didn't looked like it belonged to a ”rooftop pool/lounge” for me. It's (literally) A bar and A pool cramped altogether in such a small space where it doesn't even feel like it complements each other or even look relaxing in a way. There were 4-5 plastic reclining beds without a ”bed”/foam padding and it's all dusty which could have been actually enough for me to just lay down and stay for awhile to wait until it opens but since it's dusty, I didn't even bother. The rest seems to me like trash from last night's party. Just for reference, Adagio Hotel (an Accor 4-star hotel) has Crate & Barrel for their sunbeds and towels. 🙈 Novotel (4-star hotel) and is also a part of Accor, also have a really nice rooftop pool/bar where you can relax without even the need of using the pool. It's nothing grand in there but it's already nice for me so I really do feel like this is a huge letdown for The Canvas which has a 5-star hotel rating. As for the continental breakfast, it's great as all the staff there were really attentive and hands on deck to assist everyone. They even offered a cake and party sparklers to one of the guest which is commendable as it shows that they care about their guests. They have a live egg station, salad bar, juice corner, meats, pastry, cold cuts, and fruits which is a standard but also complete and satisfactory. Overall, I'd still say that I've enjoyed my stay that I extended for another night. The hotel is decent and their rooms are nice. I'd come back or recommend this to my friends but personally, I would've liked it more if the rooftop pool is maintained properly. Thank you team and all the best for next time ☀️
Avani+ Palm View Dubai Hotel & Suites
4.6/5112 Reviews
Dubai Marina
Service: - Overall is good, reception manager Pei Pei demonstrated good service and fast response, but one reception guy was disappointing - Gobin who was the night time reception, was lowering the whole level of the hotel, ashamed the whole hotel (Incident: we saw an advertisement in the elevator showing 160 AED for 6 bottled Heineken beer in the afternoon, that night we ordered by dialing 0 in the room service, then when paying the bill, it was 252 AED, we didn't ask further for the price because we were afriad we missed some conditions in the advertisement. The other night, we planned to order again, so we see again the advertisement in the elevator, it just stated ”Dial 0 or scan QR code to place order”, then we headed to the reception and asked if there is any hidden conditions. Gobin just questioned me if my picture is taken on the day and told me it is a recent promotion, so it's wasn't started on the day i ordered. That's totally trying to drag the problem to us, i was never thinking to get back what i over paid, and you didnt need to defend and attack me at once. And then he asked if I have any proof that the advertisement was published on the day I order the beer, I said I didn’t take a picture on that day, then I asked him which day this promotion started, he failed to answer. Then he quibbled and said because we didn't tell over the phone that we wanted to get the promotion beer, so we couldn't get 160 AED beer. I was so pissed, but I was too focused on how I can proof the promotion has already started on the day I ordered the beer, then I went back to our room and I didn't pay much attention to his words. After going back my room, my family told me again what Gobin said just now, it was totally humiliating and treated us as a fool. Is that I don't mention the promotion price, then I need to pay extra? It's totally nonsence.  The original price was 240 AED for 6 bottles, we paid 252 AED just because you charged me on a price of single bottle 42 AED each x 6 bottles. Because I was totally pissed off, I went back and argued with him, he knew he couldn't cheat me anymore, then he passed our case to his colleague. His colleague ****** in his service too (but i forgot to memorize his name), same as Gobin, he was trying to point the problem back to us, he said because there was no bottled beer so the staff gave us canned beer that night, so I was charged for a higher price, then I told him to see the two remaining bottles in my room and i took picture on that night as well. At last, they failed to put back the fault to us, and gave me back the money. The whole incident was nonsense, and ruined my mood in the whole night. I had never tried to feel so pissed for a staff in the hotel before. Room: - Spacious, clean, sufficient facilities - Light flashes in washroom, tolerated for two nights but finally too annoyed, so reflected this on a random surve, Pei Pei approached me the next day when we were having breakfast and sent engineer to fix the light (she offered change of room but we turned down, and she offered a complimentary dinner and a fruit platter) Gym: - More than enough for a hotel Swimming Pool: - Small and not many seats Breakfast Buffet: - Large variety of choice and taste good
Staybridge Suites Dubai Financial Centre
4.5/5223 Reviews
Sheikh Zayed / DIFC
Always our choice hotel in Dubai as it's convenient (right behind Financial Centre metro station, 2 stops from Dubai World Trade Centre) and fits our requirements and budget well, where we could stay together but still each have our own room and space. Rooms are spacious, basically apartment style, so it comes with a living room, kitchenette, and our 3 bedroom apartment came with 3 bathrooms each with a toilet and there's an additional separate guest toilet. The restaurant at the lobby, Charlie's Lane, has pretty decent food for all day dining too.
Premier Inn Dubai Barsha Heights
4.5/5119 Reviews
Barsha Heights
I had a wonderful experience at Premier Inn Dubai Barsha . The staff was incredibly welcoming and attentive. My room was clean, comfortable, and well-equipped with all the amenities I needed. The location was perfect, with easy access to local attractions. The on-site restaurant was also a highlight, offering delicious meals. I highly recommend this hotel and look forward to staying here again!
Novotel Dubai Al Barsha
4.2/593 Reviews
Al Barsha
Everything was just perfect , except the room was on lower floor & just above the pool with very narrow view
Sheraton Grand Hotel, Dubai
4.7/5275 Reviews
Sheikh Zayed / DIFC
Once they figured out that they have a Diamond VIP Trip member, was scooped up to the Elite VIP Desk where you will be warmly greeted by the Customer Relations Manager Dasha, the check in was pleasant...she gave me the keys for a nice room as expected from Sheraton...Lots of Amenities and a Free Minibar that was not consumed so no review for the drinks and exotic nuts, but they had fancy labels...Its a nice touch anyways...More Hotels should adapt this generous strategy so they secure a place in the future of Luxury Hotels... Highly Recommended
Queen Elizabeth 2 Hotel
4.1/5385 Reviews
Bur Dubai
It is interesting to experience a stay on a ship... My room (or cabin?) had a low ceiling around 2.1 or 2.2m high. The room wasn't that spacious. The bathroom was compact, and the shower box without a door open towards the toilet bowl, causing the entire bathroom to get wet after taking a shower. As for the amenities,l, disposable toothbrush is provided in the room; the shampoo, soap, and conditioner bottles are afixed on the wall type, but the handpumps were wornout so they were not coming out, so I purchased the products at the lobby's convenience store. Cleanliness, there was hair in the shower box floor, and a long hair on the top of bed lining... not mine. The air-conditioner was centralized, and l couldn't adjust (increase) the temperature. The hotel front desk is a bit understaffed. Location, I was in an event nearby port Rashid, so it was a convenient location for me, reason why I chose this hotel. The breakfast buffet was complete and fantastic, with Indian cuisine, western food, pastries, salads, fruits, juices, coffee, a cheff on-site cooking omelets fried desk Staff is very friendly and professional.
Grand Excelsior Hotel Al Barsha
3.8/5123 Reviews
Al Barsha
The hotel and room really good and clean. The location nice near by mall of emirates. Really recommended.
voco Dubai the Palm
4.6/550 Reviews
Palm Jumeirah
Fest service professional room service Great location amazing roof top pool Privet beach Not the first time and not the last
IntercityHotel Dubai Jaddaf Waterfront
4.1/5155 Reviews
Bur Dubai
Good place, good service, everything is clean  The buffet breakfast is average,  Overall everything is good  I would like to extend my thanks and appreciation to Mr. Ayman at the reception for his hospitality and generosity.

Frequently Asked Questions

  • How do I book a hotel on Trip.com?

    To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.

  • How do I get hotel deals on Trip.com?

    There are several ways to find affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the cheapest options first.

  • Where can I find hotel deals on Trip.com?

    Trip.com offers a wide variety of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. What's more, if you are a member of our loyalty program, you can sign in to your account and discover exclusive discounted rates at hotel list pages.

  • How can I get lower prices for hotels?

    Sometimes booking hotels midweek is cheaper, but it also depends on the season.

  • How many hotels are listed on Trip.com?

    You can find over 5 million hotels in more than 230 countries or regions on Trip.com. Haven't decided which hotel to book? Browse our site to get ideas!

  • Can I cancel or change my hotel bookings on Trip.com?

    It depends on the hotel policy and date of cancellation. Please check the policy section of the related hotel pages. To cancel or change your bookings, sign in to your Trip.com account, go to "My Bookings", and follow the instructions.

  • How do I contact Trip.com customer support?

    You can contact Trip.com's 24/7 customer support by visiting the Help Center on Trip.com and submitting a request. You can also contact us by phone or service chat, depending on your location.

Property Information for Tourists

Total Properties7,232
Number of Reviews70,624
Average Price (Weekdays)NZD 571
Average Price (Weekends)NZD 569