Yuntun·Muyun Hot Spring Resort reviews.

ᴼ Pros: ᴼ Beautiful environment: The hotel is located in Yuntun Ecological Sports Park, with a high forest coverage rate, lush vegetation, and fresh air. It is a natural oxygen bar. Surrounded by natural beauty, it is like being in a forest secret realm. Whether you are looking out of the window in the room or walking in the public area of the hotel, you can enjoy the beautiful scenery, which makes people feel happy and relaxed. ᴼ Unique architecture: The overall shape of the hotel is oval, similar to a bird's nest, with a black roof and yellow walls, surrounded by floor-to-ceiling glass windows, with a unique and stylish appearance and high recognition. The interior decoration is simple and luxurious, the lobby is spacious and bright, with good lighting, creating a comfortable living atmosphere. ᴼ Complete facilities: The room facilities are high-end, equipped with Dyson hair dryers, Kohler bathroom, smart toilets, bose speakers, Ferragamo toiletries, etc. Some rooms also have independent hot spring pools, and the drinks and snacks in the refrigerator can be eaten for free. The hotel also has Chinese and Western restaurants, book houses, gyms, indoor children's playgrounds, tea rooms, Man Yun SPA and other supporting facilities to meet the various needs of different guests. ᴼ Good hot spring experience: There are 26 outdoor hot spring pools, distributed in flower bushes and woods, with a beautiful environment. The hot spring water is taken from more than 2,000 meters underground, with suitable water temperature and rich in various beneficial mineral elements, which has a good health effect. Each pool has different effects. For example, the lavender pool is very popular and allows guests to feel as if they are in a sea of flowers while soaking in the soup. ᴼ Intimate service: Most guests feedback that the hotel's service staff are enthusiastic and polite, and they will provide butler service when they check in, and they will also send welcome fruits, giving people a feeling of being at home. ᴼ Areas for improvement: ᴼ The service details need to be improved: Some guests reported that the hotel staff lacked proficiency in business and problem-solving skills. For example, when checking in, the staff did not take the initiative to guide guests to understand all the rights and interests in the package, nor did they provide a map of the scenic spot, causing guests to need to consult actively. In terms of catering services, there are also problems with slow serving speed. ᴼ Facility maintenance needs to be strengthened: Some guests encountered small problems with facilities such as small water flow in the shower in the room and random charges for faulty vehicles. Although it does not affect the overall living experience, it also reflects that the hotel needs to further strengthen facility maintenance and management.