Lovely Quirky Hotel with Fantastic Service

This hotel features just two room types; deluxe room and premier room. The great thing about this hotel is that both room types come with club access. More on the club in another post. Booked a stay in the deluxe room. I wrote in prior to my staff informing that I’ll be celebrating my birthday and asked for a little something to celebrate my birthday and also asked for an upgrade to premier room. The hotel replied that a slice of cake would be provided and upgrade is dependent on availability on check in. Check in time is 2pm. I reached at around 1.30pm. Asked about the possibility of upgrade and was pleasantly informed that I have been given a complimentary upgrade to Premier room. I was assigned to room 801. Premier rooms are corner rooms so they are bigger (32sq m) than the deluxe rooms (26 sq m). The other difference is a choice of 5 welcome minibar items. As mine was a complimentary upgrade, was not given the minibar items. The room was quite decent. I particularly love the Bay windows. Can spend time reading by the window. 42 inch Sharp TV. Not a smart tv but still has hdmi slot. the hdmi slot is a separate panel from the tv and I used it for my media stick to watch Netflix. Image quality was decent. Nespresso machine and capsules provided. What was interesting was besides the capsule coffee, coffee sachet were provided too. One thing to note is that bottled water is not provided. No water filter too so either you boil water or drink tap water. Bring your own water if you need too. Bed was a tad too firm for me. There was a pillow menu of 2 choices if you want other pillows. I loved the toilet too. Big, and separate shower cubicle from the bathtub. Two windows provide ample light to the toilet. Bathtub was a little small but fills quickly. Bath salt provided for tub use. Shower pressure was strong and water hot. As mentioned earlier, I indicated it was my birthday and i entered the room to find a printed birthday message on the bed and a very cute toilet with a candle affixed on it. Had a good laugh. Service was great from the front desk. After checking in the room, received a call from the front desk asking me if everything was okay. Nice gesture! All in all, a nice quirky hotel with great service. Well worth a stay! #muststay