https://nz.trip.com/moments/detail/shenzhen-26-130654784
Lewis Lucas13LucasSingapore

JW Marriott Hotel Shenzhen Check-in Report

JW Marriott Hotel Shenzhen Check-in Report Comprehensive Evaluation | Having experienced the elegance and old money vibe of The Ritz-Carlton, Shenzhen, I had to check out the JW Marriott Hotel Shenzhen, another established luxury brand in the city. After my stay, my most direct feeling is that, apart from the front desk staff who handled my check-in, this hotel is quite good in terms of both room and service quality! The hotel is located in Futian District, Shenzhen. After getting off the car, the concierge, Bobo, provided excellent service, automatically and consciously helping guests with their luggage and escorting them to the front desk to check in. He also personally took guests back to their rooms, enthusiastically introducing the hotel's various facilities and times in the elevator. For a hotel concierge, his performance was truly outstanding! The lobby is on the 1st floor. The golden pillars instantly make the lobby look magnificent! The symmetrical stairs behind it also make obsessive-compulsive people feel comfortable, haha! The front desk staff was also typing away at the keyboard. If you didn't ask her, she would just keep typing. She didn't introduce any of the facilities or the opening and closing times from beginning to end, not even the location and time of breakfast. Sigh... speechless, even the concierge did a better job than her. This time, I stayed in the JW Suite on the 26th floor (Room 2601). This room is divided into three areas: the living room, bedroom, and bathroom. The view from this irregular room is the city skyline with Ping An Finance Center in the distance and the golf course view. It should be said that I thought it would be quite old, but it is actually well maintained. The decoration of the room is business-like, and the extensive use of dark wood makes it look a little old! The room's mini bar has a capsule coffee machine, and the welcome fruit is plentiful. Both the guest bathroom and the master bathroom have regular toilets. The toiletries in this room are not yet mounted on the wall, and you can take them home if you don't use them all. Members can enjoy happy hour at the executive lounge, but I didn't use it because I was in a hurry to go out to a concert that night. The afternoon tea at the lounge was quite rich. Breakfast is served in the all-day dining restaurant on the 2nd floor of the hotel. The restaurant's decor is a bit dated, and the area is average. The waiters can take the initiative to seat you and ask about your dining drinks. The variety of breakfast dishes is quite rich, and the standard of the dishes is OK. I was very satisfied with the freshly baked toast and pineapple buns. The swimming pool and fitness center are on the 4th floor. The gym equipment is quite complete. The swimming pool is an outdoor swimming pool. Although it is not big, the view is very good. It may be because of the weekend and the Easter holiday, so many families came here to swim, which was very lively.
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*Created by local travelers and translated by AI.
Posted: Mar 30, 2025
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JW Marriott Shenzhen

4.7/5Outstanding9215 reviews
Near Futian Railway Station|Shenzhen Convention & Exhibition Center, Shenzhen
No.12 of Instagrammable Hotels in Shenzhen
NZD 248
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