https://nz.trip.com/moments/detail/shanghai-2-130081582
M0ongl0w_Wh1spl3United States

Right now, my impression of Shanghai hotels is soaring!

The St. Regis Shanghai Jingan: A Cost-Effective Choice for Family Travel Before the kids went back to school, we chose to take a trip to Shanghai's Jing'an District to help them get back into the swing of things. We stayed at The St. Regis Shanghai Jingan. I had read many reviews beforehand that said the service at this hotel was lacking. After actually staying for two days, I felt that overall it was okay. While the service wasn't outstanding, it wasn't terrible either, and it was very friendly to families with children. 🏘️️️ Room Type/Layout The hotel is on a high floor, so you might experience ear pressure when taking the elevator. The room layout is reasonable and spacious, meeting the needs of families. Although I haven't focused on describing the room's decor, the overall environment is comfortable and provides a good living experience. 🛌 Amenities/Facilities The hotel provides a complete set of baby products, including toothbrushes, toothpaste, toiletries, soap, and lotion, which is very thoughtful. They were even able to provide bed rails and install them in the middle of the night, addressing a major concern for families with young children. The 24-hour butler service also adds convenience to the stay. We contacted the butler in advance to arrange a bubble bath, turndown service, and black tea. The kids had a great time. 🧹 Soundproofing/Cleanliness The soundproofing is excellent. You can barely hear any outside noise in the room, ensuring a quiet resting environment. The cleanliness is also very good. The rooms are spotless, and the public areas are kept clean at all times, which is reassuring for parents with children. 💗 Other Tips 1. Service Experience: - Family-Friendly Service: February is my child's birthday month. I communicated the birthday arrangements in advance. Although we didn't check in until after 1 a.m., my child still received a small chocolate cake, a birthday card, and an elephant towel. They were thrilled, and it really made the experience special. The staff is friendly towards children and greets them warmly. - Shortcomings: Due to our late check-in time, the doorman on duty didn't proactively open the car door or help with our luggage. The next day at breakfast, the waiter didn't ask if we wanted coffee or tea. The butler service wasn't proactive enough, not asking about our needs; we had to contact them ourselves. On the day we checked out, we had the buffet lunch at the hotel and inquired about getting a membership card, but the waiter rolled their eyes at us, which was an unpleasant experience. 2. Dining Experience: Some guests commented that the breakfast was plentiful and delicious, and the smoked fish noodles were worth trying, while others felt the breakfast wasn't good. 3. Location: The hotel is located near Jing'an Temple, in the city center, making it convenient to go anywhere. The surrounding facilities are comprehensive, making it convenient for both shopping and sightseeing.
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*Created by local travelers and translated by AI.
Posted: Mar 11, 2025
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The St. Regis Shanghai Jingan

4.7/5Outstanding4445 reviews
Near Westgate Mall|Jing'an District/West Nanjing Road, Shanghai
No.17 of Instagrammable Hotels in Shanghai
NZD 322
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