Raffles Hainan.

- Excellent service: - The hotel's service is highly praised, and the staff are enthusiastic, attentive, and responsive. From check-in to check-out, guests can feel the thoughtful service throughout. Each guest has a dedicated butler who can help with dining reservations, provide late check-out, notify room cleaning, etc. - Beautiful environment: - Unique design: The hotel's design is inspired by the unique ethnic customs of Bali and Hainan, revealing both local customs and exotic features, making it a spiritual home for quality travelers. The hotel is full of tropical vegetation, with 13 check-in points, which are very photogenic. The architectural style is unique, such as the kilometer-long corridor is atmospheric and long-lasting under the night light. - High-quality beach: The hotel has a private beach with fine sand and clear water. It is the third "singing beach" in the world, and it feels very comfortable to step on. The beach is flat and suitable for wading and playing. Guests can enjoy a leisurely vacation here. - Spacious and comfortable rooms: The hotel has a variety of room types to choose from. The rooms are large, with a minimum area of 80 square meters. Each room has floor-to-ceiling windows and a private terrace, and is equipped with intelligent room facilities. Some rooms can directly overlook the lighthouse by the sea, with excellent views. - Excellent dining: The hotel has several restaurants, offering a rich selection of gourmet food, including Chinese, Asian, and Western flavors. The breakfast is rich and varied. Some guests mentioned that there are delicious Chinese foods such as roujiamo and meicai kourou, which can meet the taste needs of different guests. Some guests are impressed by the hotel's durian dishes, such as sweet and waxy grilled durian. - Rich entertainment facilities: The hotel is equipped with a gym, outdoor reef lagoon pool, children's playground, spa center and other entertainment and fitness facilities. In addition, the hotel also offers surfing experience courses, beach volleyball, beach football and other activities. Both adults and children can find their own entertainment. - Unique night ceremony: There is a Steinway night ceremony every night, where you can feel the artistic atmosphere in a quiet atmosphere, bringing guests a unique experience. - Disadvantages: - Insufficient facility maintenance: The hotel has been open for a long time, and some facilities are aging and not well maintained. For example, the lighting in the guest room corridor is poor, the landscape pool on the first floor is in disrepair, and it looks like a war-torn style, and the hotel map sign is tilted, etc. - Room details issues: Some rooms have some detail issues, such as heavy moisture in the room, wood and wallpaper are damp and moldy; the lighting design is dim, especially at night it feels gloomy; the bathroom sewer smells, the shower room floor is wet when checking in, etc. - There is still room for improvement in dining: Although some guests are satisfied with the dining, some guests believe that there is a lack of dining, such as no waiter to seat for breakfast, no timely cleaning of the table after eating, resulting in a mess; the hot food in the buffet area is either cold or dried by the heat lamp, affecting the taste. - Poor privacy: Non-guests can enter directly from the unmanned hotel beach, which has low privacy for guests.