Hotel seems a bit dated to my taste but it is very well maintained. Excellent service and housekeeping, everything was great from the doorman and reception to my departure. Beautiful swimming pool area, good GYM. I loved the breakfast buffet, one of the best I’ve tried in Macau. One star off the service for having to wait to be seated for breakfast despite having the reservation time, my plans had to be moved because of this. The rest was brilliant.
The hotel is fantastic . It is very new and very good service . The front desk is very nice and work fast and very helpful and hospitable. We sure will come back again.
Awesome stay. Service was fabulous. Very convenient. Perfect for a family. They even put in a little extra bed in our room and all the kid amenities. There is nothing cuter than hotel child’s robe and slippers. I really liked that the hotel isn’t too big with long long lines at check in or check out and crowds of people everywhere. Highly recommend and will go again once House of Dancing Waters opens again.
We loved this place!!! My family arrived at the airport around 1:30 AM and found out that the hotel was right next to it! It was attached to the airport and didn’t need to take a taxi. After the flight, we could have sweet dreams right away. We loved the place. I would visit this hotel again when we travel to Macao later in the future. The price was wonderful as well! Highly recommended.
Hotel situates in the middle of Venetian and Parisian, provide free shuttle pick up from/to Cotai port to hotel, great spot to live in especially for family who prefers to stay slightly away from the casino and busy shopping malls.
Hotel is tidy clean with great and attentive services. I was amazed that how the hotel staff would remember your name, and proactive support whenever needed.
The breakfast buffet is amazing too with broad options and enjoy how I don’t have to wait in line for items required further cooking, like congee and noodle soup, the resto staff will send right to your table.
Excellent service and I love the hotel super pretty and well maintained!! The mall is interconnected and there are many nice restaurants, in fact you do not need to leave this building at all 😉 Enjoyed my time here with my friend, best hotel stay experience I ever had! 💕
This hotel brings back lots of my childhood memories, I am so glad it re-opens and making it so grand like the great old days. This hotel status is like peace hotel in Shanghai; the peninsula in Hong Kong...
Each and every small details are so fine and taken care of, a wooden tooth brush, bronze mouth wash cup, fresh coffee bean, an imitate tube Bluetooth speaker, complimentary red wine with Central hotel logo...., it's a tiny museum only in the room. Staff are nice and polite and professional. We were well taken care by the hotel manager, Joseph, he introduced nearby restaurant for us, and taken care of all our requests.
This is not a hotel! The staff and the decoration of the place makes it a palace, it's an unique experience!
Standard room with an extra bed on, the Hotel offers a seaview room upgrade for us.
The seaview is now a but interrupted by construction sites along the seafront.
Spacious amenities, with catering, indoor infinity pool and a cozy gym on 17/F.
Corridors are like a maze.
Location is convenient. It located at the heart of Taipa. Bus stop is at the gate of the hotel. It is convenient to go every part of Macau. Room is delicate and convenient. Though it is a little bit small, still fine for me and my son. Design of room is cozy. I like the color tone of the room.
This is the most fantastic trip we’ve ever had before. We’ve got the customised service, the high quality of hotel facilities with a high quality and the delicious food etc. Colin connected me and gave me the useful tips before and within the entire trip. and he prepared the surprise for kids as well. While Robin helped plan every detail about viewsights, famous local snacks and the efficient way with transportation. All these are pretty impressive, and I’ll choose Londoner again!
Perfect
1004 reviews
9.8/10
Price from
NZD 736
per night
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9.3/10
Very Good
RRovina MayOur experience was wonderful! We went to waterpark and dine at the new restaurant in the lobby. Staff were friendly and accommodating especially the housekeeping staff - Bryan - who delivered our kid’s amenities request. He was very helpful and professional. Another housekeeping lady - Deanna - during the turndown was very friendly and professional. All the staff in the lobby restaurant were also friendly and nice to us. They accommodate our request for my kid like providing the baby chair and cookies instead of just the complimentary bread.
SSara ArdeliaWe loved our extraordinarily large room with separate living and bedroom and the lovely scent. Despite its quite minimum lighting, overall we enjoyed our experiences along with its l’occitane amenities. Some people complain about its location being too far from most other sites with limited shuttle options, but we found it quite convenient after knowing that we managed to use Grand Lisboa Palace shuttle services. The shopping mall connected to the hotel was also a reliable option. Our room came with an afternoon tea set which was great though the service could have been better about the tea and drink included.
GGuest UserLocation is convenient. It located at the heart of Taipa. Bus stop is at the gate of the hotel. It is convenient to go every part of Macau. Room is delicate and convenient. Though it is a little bit small, still fine for me and my son. Design of room is cozy. I like the color tone of the room.
JJTtops7We're grateful for the early check-in and the hotel room just enough for us. They provided an extra crib, towels and water as requested which was superb . Then we went to the pool for a swim but they didn't allow adults to swim in the adult pool. We asked for a reason they said for no reason. At 17:30 we ordered pizza and warm water for the baby. They provided with warm water but refused to provide pizza because they have a special event for a phone company so they want to prepare well for them instead. They should have informed us about limitations before we booked the hotel. At the end breakfast was descent with plenty of choices and luggage drop-off service was superb they even checked us out.
GGuest UserYou can forget about early checkin. Could only preregister strictly after 1230pm and had to come back for room key collection from 3pm onwards. The hotel requires 1000HKD for room deposit. We requested for twin beds but was informed there would be additional charges unlike other establishments who not only accommodated to our requests but they also did their best to make our stay memorable. Honestly we expected better service for the price paid. Wouldn’t consider staying here again when we could get better service elsewhere.
MMohammad Ali IkramI recently had a wonderful stay at Yoho Hollywood Macau Roosevelt hotel and I can recommend it to everyone! The rates were fantastic, and the rooms were incredibly comfortable. One of the highlights was the balcony that came with my room, providing a perfect spot to unwind.
What truly made my experience exceptional was the staff. Everyone, from the reception team to housekeeping, the staff at the gym, connivence store and restaurants contributed to a welcoming atmosphere. I want to give a special shoutout to Ouan, Lok, Terry, Melvin, Stanley, and Barry for their kindness and support throughout my stay.
Overall, my time was outstanding, and I can’t wait to return! Thank you to everyone for making my stay wonderful.
해해피루시Me and my family really enjoyed staying at this hotel. The room is clean and spacious, we loved the breakfast as well. The location is not the center of Cotai Strip, but the shuttle buses make it easy to move around the city!
AAlfie&BillieWe booked 3 rooms of this category and they had to move us around due to the renovation noise. Not a problem though! I was on the 16th floor and the view was beautiful. The rooms are spacious and clean - having a cup of tea with the view was wonderful. The lifts are fast. The staff are very friendly and nice. They even ran down to the road to call us a taxi when there were none in the hotel. There’s a POPMART at the entrance of the hotel 😂 The housekeeping staff always made the bed beautifully and restocked my towels everyday. The pool area is beautiful and the hotel is well serviced by buses/taxis/walking. A pleasant stay - I wish it was longer.
GGuest UserOur check-in with the help of staff 趙嘉敏, just 5mins to get our room and I need to thanks so much for Joel who very care of us.
When we check-in he noticed that we had a lugguage with us and told us that just leave it at a distance that can be looked after
While check-out he is very patient to listen my comment that the chair in our room one of the leg is not fixed well and he will reflect to the management.
Last but not the least that thanks for Ms. Jessy who toke my IDD call for my special request as we are coming from Hong Kong as because we just made booking less than 12hrs before check-in.
She really made remarks to my needs and why I know it's her who pick up my call and well prepared a room before our arrival as when we check-out, by a few chit chat and knows that it's her who received my calls and pay attention to our needs.
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