Fairfield Inns

I read a lot of the reviews before I booked this hotel and after staying here for two weeks it makes me question if some of the positive reviews were from people who actually stayed here. First, the air conditioning did not work. It would kick on and off constantly during the two week stay. I asked the front desk to send someone up to look at it, but it was never fixed. This is a common issue with several reviews for this hotel. The refrigerator is a small 18” by 18” and it’s placed directly on the floor. So if you want to put something in or get something out you’ll have to lay on the floor to do it. Impossible for elderly people to do this let alone someone very young. No internet access in the room. Does not matter if you have a code or are hotel loyalty member, it does not connect. The mattresses is wore out. My wife and I flipped it, but it did not make it ant better. The elevator is extremely small and slow. There is only one elevator to access the guest floors and it’s frustratingly slow. The positives, the staff is nice, parking is adequate and the location is centralized. Service of the rooms is only ever other day and you have to request new towels if you want them. So I stayed there on business for two weeks, I wish I could have stayed at another hotel but the company I worked for booked it here so I had no option. If I did, I would have gladly paid more to have a nicer hotel all the way around. It was a very disappointing experience and I would not stay here again. My advice: do your homework before you stay at this property, Marriott’s are generally not this bad, but this particular hotel needs to be updated very badly.

The manager was very friendly. The hotel was conveniently located near the freeway, restaurants, and gas station. The beds/pillows were super comfy! Unfortunately due to shortages we were unable to eat breakfast at the restaurant.

The hotel is just below the highway, and the back is not too noisy. It seems to be under construction, and it is very dusty. Easy parking, not far from a McDonald's, crowded people can't get in. Breakfast is provided with bread, fruit and coffee, and you can get it back for yourself. This was the worst hotel we stayed in for half a month during our trip to the United States.

The hotel is clean and tidy, the room is not bad, there is a laundry room, gym, complete facilities! The location is excellent, there are various restaurants going out, there is a big bookstore next to it!

Nice hotel, does not have breakfast but it is very clean here

Experience the charm and hospitality of Staybridge Suites Fairfield/Napa Valley, an extended-stay all-suite hotel. Located between San Francisco and Sacramento, the hotel is just minutes from Napa Valley Wine Country. Other area attractions include Six Flags Discovery Kingdom, Infinion Raceway, and the Budweiser Tour at Anheuser Busch. Corporate travelers will enjoy easy access to companies such as Kiewit, Johnson and Johnson, Copart, Jelly Belly, Travis Air Force Base and Boeing.Retreat to superior accommodations that include complimentary amenities such as a daily hot breakfast buffet, evening Social reception with beer and wine on tap, Mondays through Wednesdays 5:30pm to 7:00pm. Open 24/7 is our fitness center, business center with fax and copy services and laundry facilities; all complimentary to guests. Our spacious suites have fully equipped kitchens with refrigerator, microwave, stovetop, and dishwasher. Every suite has a 32" flat screen high definition TV.

Went to Napa, but the hotel there is very expensive and the rooms are not good. It is not far to come here, but it is cost-effective. The hotel is located in the middle of a newly built small mall, next to a gas station and a small supermarket. This small town is not big. It takes only ten minutes to drive to a big mall. Shopping is very convenient and there are not many people. The hotel room facilities are just like a motel, clean.

Next to the high-speed exit, there are gas stations and restaurants next to it, parking is free, and the rooms are better than expected, similar to domestic Yiyi. Breakfast included is an American-style light meal. You need to swipe your room card to enter the restaurant.

The review would be a five if it was only about the great staff there. George in housekeeping was very helpful and Keilani at the front desk was delightful to talk to. The review is a two for four reasons... 1) The indoor pool was a selling point but it was closed and completely torn up for renovations, which really should have been mentioned on the website to avoid disappointment. I felt intentionally deceived. 2) The fitness room AC was broken and it was a stiffling 80 degrees in there for a miserable workout. 3) The pullout sofa was worn and the mattress was thin and uncomfortable. 4) There was a hole punched in the bedroom door which was very poorly patched and the shower tub spigot was so poorly installed there was a big gap from the shower wall. A Homewood Suites shouldn't feel like a Motel 6.