Zhangye Metropolis Holiday Hotel (Ganzhou District High Speed Railway West Station Branch) Reviews
Zhangye Metropolis Holiday Hotel (Ganzhou District High Speed Railway West Station Branch)
Intersection of Yuguan Road and Sunan North Road, Ganzhou District, Zhangye, Gansu, ChinaView Hotel Details
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Zhangye Metropolis Holiday Hotel (Ganzhou District High Speed Railway West Station Branch) Guest Reviews
4.7/5
Outstanding
598 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.6
Service4.7
Cleanliness4.7
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All reviews(598)
Positive reviews(589)
Reviews with photos/video(152)
Delicious breakfast(59)
Convenient parking(54)
Friendly front desk staff(47)
Well decorated(21)
Perfect for business trips(20)
Luxurious(13)
Close to train station(11)
Tasty restaurant(9)
Negative reviews(9)
Jeremy Chan Nomad
Premium Deluxe Suite
Stayed in May 2023
Family
35 review
4.0/5
Very Good
Posted on Jun 21, 2023
Excellent location in the new town area with very friendly service staff. Highly recommended
Response from Property: Distinguished guests, thank you for your love and recognition of the capital. The Holiday Inn capital has been working hard to create a high-quality check-in experience for guests. I hope we can add joy and touch to your trip.
Wai Lin
Exclusive Delicate Twin Room
Stayed in May 2024
Couples
5 review
4.7/5
Amazing
Posted on Jun 2, 2024
Nice room and very clean. Very friendly staff
Response from Property: beDear guests, hello, your satisfaction is our greatest motivation.Your encouragement is the source of our energy, and your favor is the vigor of our progress.A thousand words can be summed up in one sentence. Thank you for your support to the hotel.
Guest User
Exclusive Delicate Twin Room
Stayed in Mar 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Apr 14, 2024
Very good 
Response from Property: 尊敬的賓客:您好!感謝您的光臨,同時也真誠感謝您對我們的喜愛和認可,您記住了在這裏的美好時光讓我們心裏很感動,讓賓客享有美好入住體驗是我們義不容辭的責任,能得到您的讚許我們深感榮幸,同時我們也更有動力繼續前行,希望能有更多為您服務的機會!
Guest User
Exclusive Delicate Twin Room
Stayed in Jun 2024
Family
3 review
2.5/5
Posted on Jul 19, 2024
The hotel facilities are older, so I saw many tour groups when I checked in, which made me feel bad. When I took a shower at night, the door was closed tightly. When I opened the door, there was water all over the floor. It leaked, but the water still wasn't flowing, so I had to ask the waiter to mop the floor. The tour groups set off very early the next day, and the doors closed loudly. For breakfast, everyone sits around the table. When we go down after 7 o'clock, it's full of tour groups and there's no room to sit, so you have to share a table with others. There are not many breakfast options. Change hotels quickly on the second night
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Response from Property: Hello dear guests! Thank you very much for your stay and detailed review. It is the constant concern and supervision of our customers like you that enable us to continuously discover problems in our work, make corrections and make continuous progress. From your review, we are sorry to see that your stay did not meet your expectations, and we apologize for the inconvenience caused to you. The hotel management attaches great importance to it and has made careful investigations and timely rectifications. Your tolerance and understanding are encouragement and support for our work! Sincerely look forward to your visit again!
Guest User
Exclusive Delicate Twin Room
Stayed in Apr 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on May 11, 2024
Thanks again, the lady at the front desk, she has a very good attitude and service, and finally upgraded the room. The most important thing is that this hotel is very clean. The location is a little off, and the high-speed rail station can also provide free pick-up, but you need to make an appointment in advance, but the room facilities: not bad. It is quite warm, and snacks and fruits are given when you check in. The staff also gave me Tremella soup in the evening, but I don't drink it because I am on a diet! Thank you for the enthusiastic staff!
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Response from Property: Dear guests: Hello, thank you for choosing our hotel among many merchants. Your arrival makes the hotel shine. It is our duty and obligation to provide you with high-quality and satisfactory services. Your affirmation and satisfactory experience are our most beautiful labor results. All the staff of the hotel will continue to work hard and live up to your expectations. At the same time, all the family members of Ducheng wish you a happy work, good health and a happy life.
Anonymous User
Exclusive Delicate Twin Room
Stayed in Apr 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on May 11, 2024
It was my first time staying in this hotel. The room was very big and luxuriously decorated. Check-in was fast, the staff was very enthusiastic, the facilities in the room were reasonably matched, the hygiene was particularly clean, and the mattress in the room was very comfortable to sleep on. The hotel was renovated in 2017, and the maintenance was in place. The facilities were very new, the hotel was very considerate, and there were a variety of rich dishes for breakfast. In short, it felt very good, with a very high cost performance. I will definitely choose this hotel next time I come.
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Response from Property: It is a great pleasure to have friends visiting from afar. Thank you for your careful comments. We will continue to work hard to make progress. Your praise nourishes our hearts like the nectar of clear spring water. We will cherish your praise even more and constantly improve and perfect ourselves. Friends, look forward to seeing you next time!
Moerbendediyidaoyangguang
Exclusive Delicate Twin Room
Stayed in Apr 2024
Travel with friends
132 review
5.0/5
Outstanding
Posted on May 5, 2024
The hotel is right after you get off the highway. There is a parking lot downstairs, which makes parking very convenient. The hotel also provides free fruits, which is very thoughtful. It is worth staying here again next time.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your affirmation and support. We are very excited. The good service is because there are guests like you who pay attention to us at any time, so we can serve you better. It is our responsibility to provide every guest staying in the hotel with a comfortable and superior environment and service. We are committed to providing you with a cordial and thoughtful stay experience. We are particularly concerned about everything you do during your stay in the hotel. Here, we will, as always, welcome you again with a cordial smile. Thank you!
Julierulili
Exclusive Delicate Twin Room
Stayed in Apr 2024
Family
3 review
5.0/5
Outstanding
Posted on May 2, 2024
The hotel is relatively new as a whole, the rooms are large, the beds are very comfortable, the breakfast is very rich, with local characteristic sauerkraut noodles, and it is very cost-effective!
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Response from Property: Dear guest: Hello! Thank you very much for your affirmation and support. We are very excited. The breakfast is good because there are guests like you who are always paying attention to us, so we can serve you better. It is our responsibility to provide every guest staying in the hotel with a comfortable, superior environment and service. We are committed to providing you with a cordial and thoughtful stay experience. In Ducheng, we believe that guests are neighbors, so we are particularly concerned about everything during your stay. Here, we will, as always, welcome you again with a cordial smile. Thank you!
wangdanshu1
Exclusive Delicate Twin Room
Stayed in Apr 2024
Family
24 review
5.0/5
Outstanding
Posted on May 2, 2024
Facilities: Complete facilities, the room is very quiet.
Hygiene: The room is very clean.
Environment: The environment is comfortable.
Service: The hotel front desk staff is very good and enthusiastic.
Foot bath foot bath: The foot bath is very useful.
Delayed check-out 18:00 depending on room availability: Delayed check-out to 3 pm, took a nap at noon, like me.
Ducheng warm white fungus soup: I didn't taste this
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6/7
Response from Property: Dear guest, first of all, on behalf of our entire team, I would like to express my sincerest thanks to you for choosing our hotel and taking the time to share your experience. It was indeed our mistake that we failed to taste the Tremella soup. We are deeply sorry. Your feedback is very important to us and is also the source of motivation for us to continuously improve and provide quality services. We are very pleased that the hotel you mentioned has complete facilities. We always believe that an excellent hotel should not only have comfortable rooms, but also first-class facilities to meet the various needs of guests. We are committed to providing a full range of facilities, including fitness centers, conference rooms, restaurants, etc., to meet your various needs during business or leisure travel. You highly praised the enthusiasm of our front desk service, which makes our front desk team feel very honored. We always believe that enthusiastic service is one of the core competitiveness of the hotel industry. We are committed to making every guest feel our professionalism and enthusiasm through the service of every employee, which is why we have been committed to improving the service level of our employees. Thank you again for your affirmation and suggestions. We will continue to work hard to provide you with better services and a more comfortable accommodation environment. Looking forward to your visit to our hotel again, we will serve you wholeheartedly. Best wishes!
Anonymous User
Exclusive Delicate Twin Room
Stayed in Mar 2024
Other
3 review
5.0/5
Outstanding
Posted on May 2, 2024
I feel so lucky to come to Zhangye for the first time! The front desk service attitude is very good. The room was upgraded for free! Tremella soup and snacks were also given. It's so considerate...! The price of three stars and the service of four stars are really great. It's totally worth the price. I will definitely recommend friends to stay here in the future😀
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Response from Property: Dear guest: Hello! Thank you very much for your affirmation and support. We are very excited. The good service is because there are guests like you who pay attention to us at any time, so we can serve you better. It is our responsibility to provide every guest staying in the hotel with a comfortable and superior environment and service. We are committed to providing you with a cordial and thoughtful stay experience. We are particularly concerned about everything you do during your stay in the hotel. Here, we will, as always, welcome you again with a cordial smile. Thank you!
Guest User
Exclusive Delicate Twin Room
Stayed in Mar 2024
Other
1 review
5.0/5
Outstanding
Posted on Apr 23, 2024
The location of the hotel is easy to find. You can see it at a glance when you drive to the intersection. There is a parking space at the door. The security personnel will take the initiative to come over to direct and help with the luggage. The receptionist who checked in was also very nice. When we got to the room, the luggage had been delivered to the door. The restaurant on the third floor tastes very good, and the breakfast is also great with a lot of dishes. When we left our bag in the restaurant, the front desk helped us find it back, which was great! I will stay at this hotel again next time I come to Zhangye!
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Response from Property: Dear guests, hello! Thank you very much for your support and love for Zhangye Capital Holiday Hotel! As a high-quality hotel in Zhangye, our beautiful environment, convenient transportation and high-quality and efficient services are the first choice of many guests. We always adhere to the principle of "guests first, service first" to provide guests with the best and most considerate services. We are very glad that you are satisfied with our services! Sincerely look forward to your visit again! I wish you a smooth work and a happy life!
Guest User
Exclusive Delicate Twin Room
Stayed in Mar 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Apr 23, 2024
Recommended by a friend, the hotel is really as good as its reputation. The hotel is not only in a good location, convenient transportation, and close to the high-speed rail station, but also has great service. The front desk staff is very enthusiastic, serving red date tea and luggage, and also delivering red date and white fungus soup to the room. After checking in, the room was given snacks. Seeing that I was in a hurry to check out, the front desk took the initiative to call a taxi for me and helped me deliver my luggage to the car. It was really great, very good
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Response from Property: Dear guest, hello! We are very happy to see your comments. We are honored that our service has received such a high evaluation from you. We will continue to maintain this warm and sincere service to our guests. Comfortable, warm and simple accommodation space is the lifestyle that Ducheng Holiday Inn is committed to creating for you. After the separation, you must take good care of yourself. On the road of travel, you are constantly running around. Remember Ducheng Holiday Inn and come to visit often. We look forward to your next visit!
Guest User
Exclusive Delicate Twin Room
Stayed in Mar 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Apr 21, 2024
This hotel is the most cost-effective one we have stayed in along the way. The price is less than half of the Feitian Hotel in Dunhuang, but the quality is better. The hotel service from the front desk to the room is amazing. When we checked in, the front desk lady served us red date tea and directed us to the elevator. The room also came with six-square snacks and fruits. Every detail is worthy of praise. The front desk also took the initiative to ask if we wanted a foot bath. The stay was absolutely great. Recommended!
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your affirmation and support. We are very excited. The good service is because there are guests like you who pay attention to us at any time, so we can serve you better. It is our responsibility to provide every guest staying in the hotel with a comfortable and superior environment and service. We are committed to providing you with a cordial and thoughtful stay experience. At Ducheng, we believe that guests are neighbors, so we are particularly concerned about everything during your stay. Here, we will, as always, welcome you again with a cordial smile. Thank you!
Guest User
Exclusive Delicate Twin Room
Stayed in Mar 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Apr 19, 2024
This is the most comfortable, cozy and best hotel I have ever stayed in for business trips. It is affordable and has good service. The staff gave us red dates and ginger tea when we checked in. The front desk service was very satisfactory and they also delivered our luggage. The room was luxurious, clean and sanitary. It was a very good stay experience. It is worth recommending
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Response from Property: Dear guest: Hello! Thank you for your visit, and we sincerely thank you for your love and recognition of us. We are very touched that you remember the good times here. It is our unshirkable responsibility to let guests enjoy a good stay experience. We are honored to receive your praise, and we are more motivated to move forward. We hope to have more opportunities to serve you!
Guest User
Exclusive Delicate Twin Room
Stayed in Mar 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Apr 16, 2024
The room was decorated in a classy style. When we checked in, the lady at the front desk gave us a taste of the red date tea they brewed, which tasted great! The rooms on the floor were also very clean. The lady at the front desk also gave us welcome snacks, which looked very thoughtful. In the evening, she also gave us Tremella soup, which was really heartwarming. It's really a good hotel, worth recommending, thumbs up
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your visit, and we sincerely thank you for your love and recognition of us. We are very touched that you remember the good times here. It is our unshirkable responsibility to let guests enjoy a good stay experience. We are honored to receive your praise, and we are more motivated to move forward. We hope to have more opportunities to serve you!