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Breakfast

Vienna International Hotel (Zhangjiajie Stadium)
4.5/5334 Reviews

Vienna International Hotel (Zhangjiajie Stadium)

Zhangjiajie Downtown Area Zhangjiajie|0.94km from Hunan Zhangjiajie Ship Inspection Bureau

Latest booking 16 hrs ago

The room was very clean and the location was good. Some of the front desk staff were nice and some didn't seem very friendly. I booked two nights on Ctrip, Sunday and Monday, but we needed to extend our stay for two nights. I asked the hotel manager and the front desk, and they both said that I could just renew at the front desk, and there was no need to book online, so I applied at the front desk to extend my stay (two nights on Tuesday and Wednesday) and paid (the same price as the two nights booked on Ctrip). However, after I checked out and checked out today, the hotel front desk called me again to ask if I had to pay for my extended stay. No, how much did you pay? This is so surprising and infuriating! 😞😞😡 How can you let me extend my stay if I don’t pay? If your hotel has problems with its own management and communication, how can you pursue the guests? Then the front desk said that the price for my two-night extension was a bit low, but you could accept this price for the two nights I booked on Ctrip (including one night on the weekend). Why did you accept Ctrip when there were very few hotel guests on Tuesday and Wednesday? The price was quoted, but you later asked for it after I had already paid for the extension. If you didn't accept the Ctrip price when I extended my stay, you should have told me at that time that I could choose another hotel. This behavior from a hotel is unacceptable! In addition, since you are an international hotel and receive foreign guests, your wifi connection method should not be limited to Chinese mobile phone verification code connections, because our foreign mobile phones cannot receive verification codes. I would also like to express my gratitude to the staff of your hotel. At least they helped us connect to wifi using their own phones. Facilities: 5 Hygiene: 5 Environment: 4 Services: 2

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Top rated hotels in Zhangjiajie

Searching for hotels near Hunan Zhangjiajie Ship Inspection Bureau? Compare room rates and reviews to find your ideal stay.
雲層之上管家公寓(永昌路分店)
4.1/52 Reviews
Zhangjiajie Downtown Area
The housing facilities are relatively new. The bedding is relatively clean. The boss is good. Answer questions very patiently.
zhangjiajie Lantian Hotel
4.7/5302 Reviews
Zhangjiajie Downtown Area
The hotel is relatively large, the room is spacious and comfortable, because with the children out, the front desk staff specially upgraded the big bed, feel very happy, the phone line of the room can be directly charged, convenient and fast! The air conditioner is also very warm! Recommended stay!
Tongda International Hotel
4.5/547 Reviews
Zhangjiajie Downtown Area
The hotel has been around for a long time, but it is very clean and hygienic, and the bathroom environment is also very good, which is no less than that of a newly opened hotel. The previous standard is always easy to use. There are supermarkets and restaurants downstairs, which is very convenient.
輕氧民宿(通達廣場店)
3.9/53 Reviews
Zhangjiajie Downtown Area
The environment is fresh and clean and tidy. The decoration style is novel, the visual effect of the oversized projection is excellent, the most important thing is the high cost performance, highly recommended.
Zhangjiajie Homestay (Yuheng Long'an Branch)
4.8/52 Reviews
Zhangjiajie Downtown Area
The environment is good, the appliances have everything, I have read the reviews and booked it. I was really not disappointed after arriving at the hotel.
七七糖糖公寓(思善東路分店)
4.7/59 Reviews
Zhangjiajie Downtown Area
I came out to play this summer. The first thing I care about is whether the air conditioning effect is good, the sanitation is not clean, and there is no drying rack on the balcony. After I checked in, I was not disappointed. First of all, the hardware equipment is branded. The air conditioning effect is very good. There is a washing machine, drying rack, drying clothes on the balcony. The shoes are very convenient, and the refrigerator effect is also very good. Again, the house is very clean and tidy. I am a little clean. I am definitely concerned about the hygiene of the accommodation outside. It can be said that the landlord’s house belongs to the kind of house that can sit and lie down with confidence. Haha, there is a desk in the room, It is very convenient for me to work outside on a business trip. It is great. In short, the experience of staying here is very good. I recommend this homestay.

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