New Pipaxi Hotel

One of the best hotel I was in China. Clean, spacious with a nice bathroom. Calm (if you except some other clients/guests). Quite well located because you're near the south entrance of the national park (5-10 min. walk). The staff is nice with a smile. There's a restaurant so you can take your breakfast, your lunch and even your dinner there (breakfast was included in the room price but not the other meals). Be aware that the prices on the english menu are a little higher than those written in chinese (not sure if it's the same food by the way). To get there (Luoguta, where the hotel is), you can take a taxi (or a "grab" taxi) from Zhangjiajiexi (Zhangjiajie West Railway Station) for example (cost 60-80 CNY).Maybe there's also a bus but I'm not sure.

TERRIBLE. Truly terrible. Yes, the hotel is located walking distance from the national park but in my opinion it is not worth it. We had to take a didi for 40 mins just to get food or go to a convenience store- it’s so secluded. Yes, the hotel looks beautiful and serene but looks can be deceiving. At all hours there are noisy children’s and adults and the walls are so thin it sounds like they’re in the room. Also, the cleaning staff knocked on the door early in the morning 3 TIMES despite the Do Not Disturb light being on. They Ayi walked in on my husband near naked. We constantly had problems and tried to consult the staff (they were friendly and spoke some English) but they only offered us a different room. When we went to view the different rooms you could smell that people had been smoking there. Other major problems included a spider crawling in the bed, the wifi not working for the majority of our stay, and the lights flickering on and off all day. We couldn’t complete our stay and left after two days.

The location was less than ideal, but that was my own fault, it is not near the most popular entrance but it is near an entrance to the park. The place itself was nice and the breakfast was good. Just beware there are stairs and no elevators so if you have heavy luggage or have difficulty with stairs keep that in mind. Also there are not many restaurants in that area and food delivery takes minimum an hour but that didn't ruin my time.

Pro: - very good location, very close to south gate of the park - very nice view from the balcony - very nice hotel manager and reception staff - we received free upgrade Cons: - very very loud cleaning ladies - very very bad breakfast & food, uneatable - no refrigerator

The room is very good, new, clean with confortable beds. Too bad we didn't have enough time to stay longer.

Perfect location to visit Zhangjiajie National Forest Park from south gate. Rooms are nice.