Country Garden Phoenix Suites Hotel
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Zhangjiajie
Country Garden Phoenix Suites Hotel
No.10 of Premium Hotels in Zhangjiajie
Area A-C, Country Garden International Tourist Resort, Banping Village, Yongding District, Zhangjiajie, Hunan 427000, China
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Hotel architecture combines eastern and western culture essence, the lobby with European construction style, circular dome hand-painted wallPainted the Sistine arcade, luxurious and elegant, noble style,highlight the noble qualities of the five-star.Show More
We Price Match
Last booked 9 mins ago on our site
Highlights
Airport drop-off available
Most card payments accepted
Delicious breakfast
Cozy rooms
Free parkingShow More
Amenities
Massage Room
Executive Lounge
Fitness Room
Private parkingFree
Car Charging Facilities
Priority airport pick-up
Car Rental
Library
All Amenities
Property Description
Hotel architecture combines eastern and western culture essence, the lobby with European construction style, circular dome hand-painted wallPainted the Sistine arcade, luxurious and elegant, noble style,highlight the noble qualities of the five-star.
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4.6/5
Very GoodThe staff is very good and the surrounding environment is nice.
All 246 Reviews
Surroundings
Airport: Zhangjiajie Hehua Airport
(21.5 km)
Train: Zhangjiajie West Station
(12.8 km)
Train: Zhangjiajie Railway Station
(21.7 km)
Landmarks: Zhangjiajie Country Garden International Tourism Resort
(<100m)
Landmarks: Zhangjiajie Longcheng Live Ammunition Outdoor Shooting Range
(2.0 km)
Landmarks: Zhangjiajie National Forest Park South Gate Qianli Hanshe
(4.2 km)
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Rooms
Guest Reviews
Services & Amenities
Policies
4
Oxygen-Enriched Twin Room
2 Double bed
40-50m² | Floor: 2-13
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Tea bags
Toothbrushes
Check Availability
4
Superior Room (2 beds)
2 Double bed
35-40m² | Floor: 2-6
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Tea bags
Toothbrushes
Check Availability
5
Villa - 2-Bedroom
4 Single bed
120-200m² | Floor: 1-3
Has window
Free Wi-Fi
Air conditioning
Tea bags
Toothbrushes
Private entrance
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5
Family Suite
Bedroom 1:2 Double bed ● Bedroom 2:1 King bed
80-100m² | Floor: 2-7
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Tea bags
Toothbrushes
Check Availability
5
Guestroom - 3-Bedroom, Courtyard-View
Bedroom 1:1 Queen bed ● Bedroom 2:1 Queen bed ● Bedroom 3:1 Queen bed
170-235m² | Floor: 1-3
Has window
Free Wi-Fi
Air conditioning
Tea bags
Toothbrushes
Private entrance
Check Availability
5
Royal Suite
Bedroom 1:1 King bed ● Bedroom 2:1 King bed
150m² | Floor: 9-10
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Tea bags
Toothbrushes
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4
Panoramic Double Room (With balcony)
1 King bed
55-65m² | Floor: 2-13
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Minibar
Tea bags
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6
Oxygen-Enriched Twin Suite
Bedroom 1:1 King bed ● Bedroom 2:1 Double bed
70-90m² | Floor: 2-8
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Tea bags
Toothbrushes
Check Availability
4
Oxygen-Enriched Double Bed Room
1 King bed
40-50m² | Floor: 2-13
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Tea bags
Toothbrushes
Check Availability
4
Oxygen-Enriched Double Bed Suite
1 Queen bed
70-90m² | Floor: 2-10
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Minibar
Tea bags
Check Availability
3
Deluxe Triple Room
3 Single bed
55-60m² | Floor: 2-10
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Tea bags
Toothbrushes
Check Availability
5
Presidential Suite
Bedroom 1:1 King bed ● Bedroom 2:1 King bed
620m² | Floor: 10
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Tea bags
Toothbrushes
Check Availability
3
Panoramic Balcony Twin Room
2 Double bed
55-65m² | Floor: 1-13
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Tea bags
Toothbrushes
Check Availability
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Guest Reviews
4.6/5
Very Good
246 reviews
Verified Reviews- Cleanliness4.6
- Amenities4.6
- Location4.7
- Service4.6
Average for similar properties in Zhangjiajie
Cherrylamba14
July 29, 2022
It was a great stay at Country Garden Phoenix hotel.
The hotel is 20 mins away from Zhangjiajie National forest park so when we arrived at the hotel at about 12pm we were able to cover the Avatar mountain site.
The staff of the hotel is polite and helpful.
Special mention to Sunny Rong one of the executive of the hotel. She helped us a lot during are 3 days family trip.
I will definitely consider staying at this hotel again if I plan to go to Zhangjiajie one more time.
Guest User
July 19, 2022
Hotel was very good and prime location just perfect, easy to explore all the tourist spot. Such as zhangjiajie forest national park, tianmenShan, baofeng lake, Grand Canyon. Hotel have a amazing swimming pool you can enjoy the evening after a tiring day.
Gym was awesome with latest technology.
Hotel staff was very kind and helpful, they have upgraded our room to premium suite. Special thanks to Cici..
Breakfast buffet was full of so many different dishes very tasty.
Guest User
February 1, 2025
The hotel's hardware facilities are very good. It is worth mentioning that the service staff are of high quality. It was a very satisfying experience.
Especially Manager Siyu, who was very considerate. He turned on the air conditioner in the room in advance to make the room warm as spring. He arranged a pick-up at the station and tried his best to arrange a car to take us back to the city to facilitate our other itineraries. He was warm and considerate.
The hotel is located between the West Station and Zhangjiajie Forest Park, and it is very convenient to take a taxi.
It rained during the Spring Festival. With such a warm and rich breakfast, we went out to play and had the energy to queue up😊
Original TextTranslation provided by Google
Guest User
February 1, 2025
Very good hotel. The housekeeper Xiao Xiang added WeChat before I checked in. He gave me a lot of suggestions and help for the itinerary, and we communicated with each other at any time in the following days. The high-speed rail pick-up station was also very professional. The room was large and clean. It cost 30 yuan to take a taxi to Zhangjiajie East Gate. The children were reluctant to leave after staying for two nights. Oh, and they also prepared warm chicken soup when we checked in. It was so delicious.
Original TextTranslation provided by Google
Guest User
November 10, 2024
Facilities: Complete facilities and equipment
Hygiene: The rooms are clean and the lobby is magnificent
Environment: The environment around the hotel is super good and comfortable
Service: Every service staff is very enthusiastic and the service is very thoughtful
I recommend everyone to choose Zhangjiajie Country Garden Phoenix Hotel for travel, it is worth experiencing!
Original TextTranslation provided by Google
Guest User
November 7, 2024
Great, Country Garden Hotel is great, the girl at the front desk is super pretty, she asked for her WeChat but she didn't give it to me
Original TextTranslation provided by Google
mack123
November 5, 2024
I compared several hotels online and chose this one. It is an old brand of Country Garden. Good service, trustworthy.
Original TextTranslation provided by Google
Guest User
October 15, 2024
This time we traveled off-peak, and my boyfriend and I chose to take a day off after the National Day to check in at Zhangjiajie. We arrived at night, and the hotel's exterior was very beautiful, which made people excited as soon as they entered the door. The lobby is so big and magnificent, just like what Xiaohongshu recommends, it feels like "Little Venice", and it's very beautiful to take pictures! We ordered food in the evening, and it might be peak time, so there were a lot of people, but the dining atmosphere was very good and we felt very comfortable. We also had a buffet the next day, and ate and ate all the way 😁😁😁～
Original TextTranslation provided by Google
Tinabaoer
October 5, 2024
When visiting Zhangjiajie, the experience of the peak season attractions is really bad. In comparison, the hotel service is still worthy of praise. Not only did the room upgrade for free, the hotel pick-up service is also very convenient. Recommended
Original TextTranslation provided by Google
Services & Amenities
Most Popular Amenities
Massage Room
Executive Lounge
Fitness Room
Private parking
Free
Car Charging Facilities
Priority airport pick-up
Additional charge
Car Rental
Library
Billiards Room
Table Tennis Room
Chess/Cards Room
Restaurant
Café
Taxi booking service
Priority airport drop-off
Additional charge
Station Pick-Up Service
Additional charge
Meeting Room
Multi-Function Room
Business Center
Robot Service
Children's Pool
Tour/Ticket Service
24-Hour Front Desk
Wi-Fi in Public Areas
Free
Luggage Storage
Free
Fitness Room
Restaurant
Meeting Room
Restaurant
Restaurant
Cuisine: Chinese
More Amenities
Internet
Wi-Fi in Public Areas
Free
Outdoor swimming pool
No restrictions
Opening times
Business hours
Notice
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Private parking
Free
Car charging facilities
Valet Parking
Free
Transportation
Taxi booking service
Priority airport pick-up
Additional charge
Car Rental
Station Pick-Up Service
Additional charge
Priority airport drop-off
Additional charge
Front Desk Services
Tour/Ticket Service
Front Desk Safe
Luggage Storage
Free
Wake-Up Call
Concierge Service
VIP Check-In Service
24-Hour Front Desk
Express Check-In and Check-Out
Lockers Available
Electronic Identification Registration
Languages Spoken
English
Chinese
Food & Drink
Café
Room Service
Lobby Bar
Health & Wellness
Billiards Room
Table Tennis Room
Fitness Room
Massage Room
Foot Bath
Activities
Chess/Cards Room
Public Areas
Shopping Mall
ATM
Elevator
No Smoking in Public Areas
Smoking Area
Library
Gift Shop
Public Audio System
Non-Smoking Floor
Executive Floor
Executive Lounge
Central Ventilation System
Vending Machine
Robot Service
Picnic Area
Garden
Outdoor Furniture
Cleaning Services
Laundry Service (On-Site)
Dry Cleaning
Ironing Service
Clothes Steamer
Facilities for Children
Children's Slippers
Children's Bathrobe
Children's Pool
Business Services
Meeting Room
Business Center
Postal Service
Fax/Copying Service
Wedding Service
Multi-Function Room
Audio Visual Equipment
Safety & Security
CCTV In Public Areas
First-Aid Kit
Fire Alarm
Access Control System
Fire Extinguisher
Smoke Detector
Security Alarm
Security Personnel
Property Policies
Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 12:00
Front desk hours: 24/7
Guests Accepted
Guests from all countries/regions are welcome at this property
Child Policies
Children of all ages are welcome at this property.
Children between 0 and 17 years old can stay for free if no extra bed is needed.
Cots and Extra Beds
For all room types, extra beds cannot be added. Cot policies vary according to room type. Please refer to the relevant room type policy.
Breakfast
TypeWestern, Chinese
StyleBuffet
Opening hours[Mon - Sun] 06:30-10:00 Open
| Height | Fee |
|---|---|
Children under 1.2m in height | Free |
Children between 1.2–1.5m in height | CNY 45.00 (approx. MXN$127.07) per person |
Children over 1.5m in height | CNY 88.00 (approx. MXN$248.49) per person |
Adult | Buffet:CNY 88.00 (approx. MXN$248.49) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of CNY 1,000.00 (approx. MXN$2,823.67) is charged.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old.
Paying at the Hotel
Property Description
- Opened: 2016
- Renovated: 2019
- Number of Rooms: 117
Hotel architecture combines eastern and western culture essence, the lobby with European construction style, circular dome hand-painted wallPainted the Sistine arcade, luxurious and elegant, noble style,highlight the noble qualities of the five-star.