Zhangjiajie Memory Travel Homestay Reviews
Zhangjiajie Memory Travel Homestay
Enter the lane opposite Tianmen Mountain cableway for 100 meters, Yongding District, Zhangjiajie, Hunan, 427400, ChinaView Hotel Details
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1 night
Zhangjiajie Memory Travel Homestay Guest Reviews
4.6/5
Very Good
287 review
Verified reviewsLocation4.6
Amenities4.5
Service4.6
Cleanliness4.6
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All reviews(287)
Positive reviews(277)
Reviews with photos/video(68)
Great service(126)
Convenient location(52)
Classy environment(43)
Easy to get around(27)
Many dining options(15)
Loved the view(14)
Would stay again(13)
Close to scenic area(9)
Negative reviews(10)
Guest User
Memory Room (Double bed) (Special promotion)
Stayed in Dec 2023
Solo travelers
14 review
Outstanding
Posted on Dec 17, 2023
Great place. Perfect locations. Cable way is just 450 m away. Great restaurant near by. Loved it. Would book again.
Response from Property: Thank you for your support. We greatly welcome friends from all over the world to visit Zhangjiajie City, Hunan Province, China for sightseeing. We welcome your arrival with the most sincere heart. I need to learn more English. Looking forward to our next gathering. Wishing the whole family health again. Everything goes smoothly.
Guest User
Literary Twin Room
Stayed in May 2024
Family
4 review
Very Good
Posted on May 7, 2024
Location is excellent, attention could be improved, we ran out of toilet paper and the staff could not be found anywhere or anytime during our stay.
Response from Property: Sorry for the bad check-in experience you had. At that time, the staff were out for a meal, and we have now set up a contact number at the front desk. The problem will be resolved within 10 minutes
CharlesAhn
Literary Twin Room
Stayed in Jun 2023
Family
8 review
Outstanding
Posted on Jun 26, 2023
A great atmosphere with a wonderful staff to make the stay in Zhangjiajie pleasant. Great location…across the street from the gondola to the top of Tianmenshan.
Response from Property: Thank you for your approval, it would be my greatest pleasure to make your stay satisfactory! I wish you a pleasant journey ahead. We look forward to your next visit to Zhangjiajie Memory Travel homestay!
Regochk
Romantic Couples' Room
Stayed in Jun 2023
Couples
25 review
Posted on Jun 25, 2023
Great location, 5mins walk from Tianmenshan zipline. Toilet was a little dirty
Response from Property: Thank you for your review and I hope you have a memorable trip to Zhangjiajie! We are open to your comments and will endeavour to correct them. I wish you well on your next trip and welcome you back!
Vitalii
Literary Twin Room
Stayed in Sep 2023
Family
1 review
Outstanding
Posted on Sep 27, 2023
Great place to stay, very convenient location, just opposite the cabble car ticket office. The hosts are very helpful. They called us the taxi and let us use the fridge and leave the things while we were sightseeing.
Response from Property: Thank you for your support. We greatly welcome friends from all over the world to visit Zhangjiajie City, Hunan Province, China for sightseeing. We welcome your arrival with the most sincere heart. I need to learn more English. Looking forward to our next gathering. Wishing the whole family health again. Everything goes smoothly❤
Guest User
Guestroom - Triple Occupancy
Stayed in Jul 2024
Travel with friends
1 review
Outstanding
Posted on Jul 6, 2024
Really cool place, nothing to say.
Response from Property: Thank you.
Leanne
Literary Twin Room
Stayed in Nov 2023
Travel with friends
7 review
Outstanding
Posted on Dec 3, 2023
Well located to the cable car. Lots of good restaurants nearby.
Response from Property: Thank you for your support. We greatly welcome friends from all over the world to visit Zhangjiajie City, Hunan Province, China for sightseeing. We welcome your arrival with the most sincere heart. I need to learn more English. Looking forward to our next gathering. Wishing the whole family health again. Everything goes smoothly.
kunlakod
Memory Lane Double Bed Room
Stayed in Jul 2023
Solo travelers
2 review
Great
Posted on Jul 15, 2023
I book this hotel because I have to open laptop for working, so look for a place which have desk and chair.
My toom is 4th floor. No elevator. Quite small.
Hotel give me one bottle drink water. Love it.
No towel. They give me helpful info for ticket. Overall is good. I appreciate.
Response from Property: Thank you for your support. Our area has been renovated from residential buildings, and the rooms are not large, but they are clean, tidy, and in a superior location. It is a straight line of 100 meters and a three minute walk from the Tianmenshan Ticket Station to the Up and Down Cableway Station., Many customers now bring their own towels. If you need them, please let us know that the front desk can provide them for free. Nice to meet you. Welcome to Zhangjiajie for more fun. Wishing you success in your work.
viajarmas
Memory Room (Double bed) (Special promotion)
Stayed in Jun 2023
Solo travelers
27 review
Outstanding
Posted on Jun 5, 2023
This homestay was excellent. The host was very friendly, and in terms of staying in Zhangjiajie city, the location really can’t be beat. You’re a 30 second walk from great food, and less than a five minute walk from the Tianmen Mountain cable car. It is about a 50 minute ride from the main entrance to Zhangjiajie National Park, so keep that in mind if you are ONLY coming for the park (I was not, so this was perfect).
Response from Property: Thank you for your review, I am very happy to read that you had a great trip to Zhangjiajie and i also hope the rest of your trip goes well! Welcome you to travel to Zhangjiajie again and hope you will continue to choose Zhangjiajie Memory Travel homestay！
Guest User
Comfy Family Room
Stayed in Apr 2024
Travel with friends
4 review
Outstanding
Posted on Apr 7, 2024
Really good hotel!!!
Response from Property: Thank you.
Guest User
Memory Room (Double bed) (Special promotion)
Stayed in Aug 2024
Couples
7 review
Great
Posted on Aug 21, 2024
The hotel's location is its strong point, it is on a pedestrian street full of restaurants and 5 minutes from the cable car to Tianmen Mountain.
Original TextTranslated by Google
Response from Property: Thank you for your support and trust in our store and giving us the highest praise. We treat every guest like family. . If you have anything you don’t understand and want to consult, you can ask me. Although it's not as grand as a big hotel, our room was clean and tidy. I am very happy to meet you at Zhangjiajie Memory Travel B&B. I look forward to your next visit. I wish your family good health and everything goes well.
Guest User
Memory Room (Double bed) (Special promotion)
Stayed in Aug 2024
Family
2 review
Posted on Aug 13, 2024
I almost don't comment, but his family is really rubbish! No hot water, no air conditioner, noisy, nothing works anywhere
Original TextTranslated by Google
Response from Property: Let me start by making a statement. It doesn’t work anywhere. You can mention it to me at that time and I can upgrade it for you for free. If we are really not satisfied, we can check out at any time. Hot water is available 24 hours a day. Maybe it was heating when you put the hot water in, and it would be hot if you put it in for two more minutes. The air conditioner is checked every once in a while. So if you are not satisfied, you can check out directly.
Guest User
Literary Twin Room
Stayed in Jul 2024
Solo travelers
1 review
Posted on Jul 14, 2024
The room is small, the toilet door cannot be locked, the hot water is hot and cold, and the air conditioner is like it is not turned on.
Original TextTranslated by Google
Response from Property: First of all, thank you for your support of our store. We are very sorry for the bad check-in experience caused by our mistakes. Leave the hot water for a few minutes longer. The temperature in the air has been a bit high these days, and it still takes a few minutes for the air conditioner to cool down once the air conditioner is turned on. It won't cool down immediately after opening it. If you had communicated with me at that time, I would have solved these problems immediately
Guest User
Memory Room (Double bed) (Special promotion)
Stayed in Jul 2024
Family
2 review
Posted on Jul 11, 2024
The environment is poor, not as good as where I lived in Wulingyuan! And there is no elevator, so I have to carry my luggage up there. The booking I booked on JET.com clearly stated it was for the first floor, but when I went, it was assigned to the fourth floor. I didn’t agree, so I was finally assigned to the second floor! A nail fell off the quilt, bad hygiene! It’s close to the Tianmen Mountain Cableway!
Original TextTranslated by Google
Response from Property: Thank you for choosing to stay at my home. Please bring a bad experience. I'm here to say sorry to you. Because our area is renovated from private houses, there is no elevator in Chengdu. You're six or seven in the morning. Come and check in. There is only one room left on the 4th floor. We are in a mountainous area and the room on the first floor was a bit damp. It's for your own good to arrange a room with a higher floor for you. I wish you family harmony and happiness every day.
Guest User
Memory Room (Double bed) (Special promotion)
Stayed in Sep 2023
Family
1 review
Outstanding
Posted on Sep 7, 2023
The location of this inn is very good, very close to Tianmen Mountain, only a few minutes' walk away. The boss was also very kind and gave us free travel planning. They also helped us book tickets in advance. Let's play it easy. The room was very clean and tidy. The price is very affordable. It is economical. If you come to Tianmen Mountain, I highly recommend staying at his house. Thumbs up for the boss.
Original TextTranslated by Google
Response from Property: Thank you for your support and trust in our store and giving us the highest praise. We treat every guest like family. . If you have anything you don’t understand and want to consult, you can ask me. Although it's not as grand as a big hotel, our room was clean and tidy. I am very happy to meet you at Zhangjiajie Travel B&B. I look forward to your next visit. I wish your family good health and everything goes well.