Floral Lux Hotel·Suoxi Shanju Luxury Resort Hotel (Zhangjiajie National Forest Park flagship store) Reviews
Floral Lux Hotel·Suoxi Shanju Luxury Resort Hotel (Zhangjiajie National Forest Park flagship store)
Near Jundi Road (Group 7, Wujiayu Neighborhood Committee), Zhangjiajie, ChinaView Hotel Details
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Floral Lux Hotel·Suoxi Shanju Luxury Resort Hotel (Zhangjiajie National Forest Park flagship store) Guest Reviews
4.7/5
Amazing
817 review
Verified reviewsLocation4.7
Amenities4.7
Service4.8
Cleanliness4.7
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All Reviews(817)
Positive reviews(812)
Reviews with photos/video(205)
Convenient location(196)
Tasty food(82)
Close to scenic area(82)
Friendly front desk staff(75)
Well designed(30)
Nice elevator(11)
Luggage delivery service(7)
Negative reviews(5)
Guest User
Double Layer Room - Mountain-View (2 Beds) (Mini Fridge)
Stayed in Apr 2024
Friends
1 review
Outstanding
Posted on Apr 22, 2024
Very good experience with this hotel ! Very clean and cosy and right next to the entrance for the park.
Response from Property: Thank you for your affirmation, we strive to create the most comfortable stay for the guests feel. From the moment you make a reservation, it is our responsibility to ensure that your visit to Zhangjiajie is not inconvenient, let alone a tour guide, you just have fun, live at ease, eat at ease. The hotel is about 5 minutes' walk away from the National Forest Park Gate. In the evening, opposite the hotel is the Night Market Street. You are welcome to come again next time, I wish you a happy life
Guest User
Double Layer Room (2 beds) (Mini fridge)
Stayed in Mar 2024
Family
3 review
Outstanding
Posted on Apr 7, 2024
Very good service, when arrived, serve tea while waiting for check in. My flight delayed, I am requesting to extend the check out time to 2pm. And allow us to leave the luggage’s there even send us to airport at 9pm.
Response from Property: Thank you for your affirmation, we strive to create the most comfortable stay for the guests feel. From the moment you make a reservation, it is our responsibility to ensure that your visit to Zhangjiajie is not inconvenient, let alone a tour guide, you just have fun, live at ease, eat at ease. The hotel is about 5 minutes' walk away from the National Forest Park Gate. In the evening, opposite the hotel is the Night Market Street. You are welcome to come again next time, I wish you a happy life
Antonia Maria
Double Layer Room (2 beds) (Mini fridge)
Stayed in Dec 2023
Friends
8 review
Outstanding
Posted on Jan 3, 2024
Perfect location, 10min walk to zhangjiajie entrance, beautiful & cosy rooms, good hearing in winter, good Chinese breakfast, we would definitely go here again!
Response from Property: Thanks so much for your reconmendation,hope u can continue to pay attention to our hotel.Have a nice trip
Akiulova
Double Layer Room - Mountain-View (2 Beds) (Mini Fridge)
Stayed in Nov 2023
Friends
6 review
Outstanding
Posted on Nov 29, 2023
I recently stayed at this hotel and had a fantastic experience. The staff was incredibly friendly and accommodating, and the room was clean and comfortable. The location was also perfect, with easy access to nearby attractions and public transportation. I highly recommend this hotel to anyone looking for a great place to stay.
Special thanks to Carol ( manager). She was very helpful and make our trip incredible.
Response from Property: hank you for your affirmation, we strive to create the most comfortable stay for the guests feel. From the moment you make a reservation, it is our responsibility to ensure that your visit to Zhangjiajie is not inconvenient, let alone a tour guide, you just have fun, live at ease, eat at ease. The hotel is about 5 minutes' walk away from the National Forest Park Gate. In the evening, opposite the hotel is the Night Market Street. You are welcome to come again next time, I wish you a happy life
Bader
Guestroom (Double bed) (Mini fridge)
Stayed in May 2024
Friends
2 review
Great
Posted on May 19, 2024
Nice hotel right next to the entrance of the park
Response from Property: Thank you for your affirmation, we strive to create the most comfortable stay for the guests feel. From the moment you make a reservation, it is our responsibility to ensure that your visit to Zhangjiajie is not inconvenient, let alone a tour guide, you just have fun, live at ease, eat at ease. The hotel is about 5 minutes' walk away from the National Forest Park Gate. In the evening, opposite the hotel is the Night Market Street. You are welcome to come again next time, I wish you a happy life
Guest User
Premier Smart Room (Double bed) (Bathtub, mini fridge)
Stayed in Dec 2023
Family
4 review
Outstanding
Posted on Jan 2, 2024
The staff are friendly and the location is great
Response from Property: Thank you for your affirmation. We strive to create the most comfortable stay experience for our guests. Suoxi Mountain Residence implements butler-style service. From the moment you make a reservation, we have the responsibility to make your trip to Zhangjiajie without any inconveniences. There is no need to make travel guides. Everything is left to our butlers. You can just have fun. , live with peace of mind and eat with peace of mind. The hotel is about a 5-minute walk from the National Forest Park sign gate. At night, opposite the hotel is the night market street, where you can eat, drink, and have fun. Welcome to come again next time and wish you a happy life
FEDORB
Double Layer Room - Mountain-View (Double Bed) (Mini Fridge)
Stayed in Nov 2023
Friends
78 review
Outstanding
Posted on Dec 5, 2023
Amazing hotel, clean room, very nice location
Response from Property: Thanks for your affirmation, we strive to create the most comfortable stay for guests feel. From the moment you make a reservation, it is our responsibility to ensure that your visit to Zhangjiajie is not inconvenient, let alone a tour guide, you just have fun, live at ease, eat at ease. The hotel is about 5 minutes' walk away from the National Forest Park Gate. In the evening, opposite the hotel is the Night Market Street. You are welcome to come again next time, I wish you a happy life
Sarah Lois Yong
Double Layer Room - Mountain-View (Double Bed) (Mini Fridge)
Stayed in Jul 2021
Friends
19 review
Outstanding
Posted on Jul 22, 2021
A fantastic 5d4n in SXSJ hotel! Hospitable staff who helped planned and suggested routes to make the most of our time in Zhangjiajie. The hotel is situated along a food street with many choices of delicious Tu ethnic group delicacies.
Room was clean and hot water (drinking/shower) available. Highly recommended!
Response from Property: Dear guests: Thank you very much for your support and recognition of the hotel. All we have done is to bring different holiday experience to every guest. We are really touched by your satisfaction and affirmation.
Guest User
Premier Smart Room (Double bed) (Bathtub, mini fridge)
Stayed in Jul 2021
Family
1 review
Outstanding
Posted on Jul 22, 2021
Our stay was comfortable and convenient to the park location along with the restaurants and massage shops. Our room is clean and we stayed there for 4 days. Highly recommended.
Response from Property: Dear guests: Thank you very much for your support and recognition of the hotel. All we have done is to bring different holiday experience to every guest. We are really touched by your satisfaction and affirmation.
NJSchoolmarm
Guestroom (Double bed) (Mini fridge)
Stayed in Jul 2021
Solo travelers
2 review
Great
Posted on Jul 23, 2021
This hotel has the perfect location and was staffed by friendly and helpful people! The room and bed were very comfortable and especially after a day of hiking stairs in the park, I really appreciated its elevator.
Some rooms are windowless and breakfast was tasty but very crowded.
Response from Property: Dear gueast,thank you for your highly recognition for our hotel,it encourage us to do better and better. We glad that you had good experience during your stay, hope we can meet again and bring you different good experience, thank you again!
McArthur
Double Layer Room - Mountain-View (Double Bed) (Mini Fridge)
Stayed in Jul 2021
Couples
18 review
Very Good
Posted on Jul 22, 2021
Amazing value for money!! The room was huge- comfy bed, bath and shower! The location is unbeatable- literally a 5 min walk from Wuliingyuan gate. The breakfast was pretty good and there are plenty of great restaurants to eat near the hotel. Will definitely tell all our friends to stay here
Response from Property: Dear guests: Thank you very much for your support and recognition of the hotel. All we have done is to bring different holiday experience to every guest. We are really touched by your satisfaction and affirmatio
李思佩
Double Layer Room (2 beds) (Mini fridge)
Stayed in Jun 2024
Family
3 review
Outstanding
Posted on Jun 7, 2024
I love the overall decoration design. The counter staff was super friendly and did a great job in helping us plan our itinerary. The ticket purchase was also cheap and efficient. I am super satisfied👍👍👍
Original TextTranslated by Google
Response from Property: Thank you for your affirmation. We strive to create the most comfortable stay for guests. Suoxi Shanju implements butler service. From the moment you book, we have the responsibility to make your trip to Zhangjiajie without any inconvenience. You don't need to make a travel guide. Leave it all to our butler. You just have fun, live in peace, and eat at ease. The hotel is about a 5-minute walk from the National Forest Park Gate. At night, the night market street is opposite the hotel. There is a street for eating, drinking and having fun. Welcome to come again next time and wish you a happy life
Guest User
Family Friendly Themed Children's Tent (Mini fridge)
Stayed in Jun 2024
Family
7 review
Outstanding
Posted on Jun 4, 2024
The room is clean, the facilities are complete, the service is thoughtful, breakfast is provided, and the star restaurant is worth recommending 👍
Transportation: It is very close to the landmark gate and can be reached in less than 10 minutes on foot.
Original TextTranslated by Google
Response from Property: Thank you for your affirmation. We strive to create the most comfortable stay for guests. Suoxi Shanju implements butler service. From the moment you book, we have the responsibility to make your trip to Zhangjiajie without any inconvenience. You don't need to make a travel guide. Leave it all to our butler. You just have fun, live in peace, and eat at ease. The hotel is about a 5-minute walk from the National Forest Park Gate. At night, the night market street is opposite the hotel. There is a street for eating, drinking and having fun. Welcome to come again next time and wish you a happy life
Anonymous User
Double Layer Room (2 beds) (Mini fridge)
Stayed in Jun 2024
Friends
71 review
Outstanding
Posted on Jun 3, 2024
The hotel is very close to the east gate of the scenic area and can be reached on foot. When checking in, the front desk was very enthusiastic to provide a large map and introduce relevant routes according to the number of days of travel, which was very considerate service.
Original TextTranslated by Google
Michael
Guestroom (Double bed) (Mini fridge)
Stayed in May 2024
Couples
8 review
Outstanding
Posted on May 23, 2024
Very good experience at this hotel.
The staff was very friendly. They took the time to explain routes in the park to us as well as booking our tickets at a good price. Tea is offered at reception, which is always very pleasant.
The room was beautiful, clean, spacious and comfortable. The shower was very large. Breakfast was simple, but it was a perfect start to the day.
Several restaurants are located near the hotel.
The hotel is about a 5-minute walk from the park entrance.
The only negative is that we found a cockroach in the room on our first morning.
I will book again without hesitation.
Original TextTranslated by Google
Response from Property: Thank you for your affirmation, we strive to create the most comfortable stay for the guests feel. From the moment you make a reservation, it is our responsibility to ensure that your visit to Zhangjiajie is not inconvenient, let alone a tour guide, you just have fun, live at ease, eat at ease. The hotel is about 5 minutes' walk away from the National Forest Park Gate. In the evening, opposite the hotel is the Night Market Street. You are welcome to come again next time, I wish you a happy life