Xiyuan Inn (Zhangjiajie West High-speed Railway Station) Guest Reviews
4.8/5
Excellent
81 review
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Verified reviews
Location4.8
Amenities4.7
Service4.8
Cleanliness4.8
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All reviews(81)
Positive reviews(80)
Reviews with photos/video(18)
Great service(45)
Offers pick-up/drop-offs(20)
Classy environment(14)
Awesome amenities(14)
Convenient location(11)
Quiet & comfortable(8)
Close to train station(6)
Easy to get around(5)
Negative reviews(1)
Guest User
Muxin Double Bed Room
Stayed in Jul 2024
Solo travelers
20 review
5.0/5
Outstanding
Posted on Jul 21, 2024
This place is really nice, it’s clean and spacious. You have also washing machines which is very convenient for solo traveler ! The staff is also very kind !
KOH
Guixin Standard Twin Room
Stayed in May 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jun 2, 2024
+inn is family run, and owner provides complimentary pick-up/drop-off service
+room is affordable, relatively spacious and clean, and the switches can be voice-activated!
+accessible by bus #4 and #6 from the local bus terminal (adjacent to ZJJ West Railway Station), CNY2 per trip, only 3 stops from the terminal
+quiet surrounding and in close proximity to a local school, expect to hear roosters in the mornings, dogs in the nights, and school activities throughout the day
+good base, if you plan to make day trips to ZJJ Grand Canyon/Glass Bridge, and the nearby Fenghuang and Furong ancient towns
+coaches to Grand Canyon/Glass Bridge depart from the High Speed Rail Bus Station (also adjacent to ZJJ West Railway Station)
Guest User
Tao Hua Wu Double Bed Room
Stayed in Sep 2024
Family
2 review
5.0/5
Outstanding
Posted on Sep 30, 2024
We had a fantastic stay! The place was clean, comfortable, and cozy. The owner was incredibly kind and welcoming, always ready to help. He provided us with detailed and helpful information, making our trip as tourists much easier. He even went out of his way to drive us to the railway station, which was such a thoughtful gesture.
Response from Property: Thank you for your five-star review and wish you a safe journey. Welcome to come again next time.
Guest User
Tao Hua Wu Double Bed Room
Stayed in Sep 2024
Couples
3 review
4.7/5
Amazing
Posted on Sep 25, 2024
Clean and nice room. The owner is very nice and helpful ! The train station is less than 5min away by car
Response from Property: Thank you for your review and welcome to stay again next time.
Hélène
Yixin Standard Twin Room
Stayed in May 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on May 18, 2024
We had such a nice stay at Xiyuan Inn !! The emplacement is really practical, close to the Zhangjiajie West Railway Station, so it was perfect to use as base to explore the region, as nearby scenic areas such as Fenghuang Ancient Town and Furong Ancient Town are accessible by train from Zhangjiajie West Railway Station. Only thing is, the inn’s area is still under construction so Didi drivers might be a bit confused when they drive you there for the first time. But you will quickly get the hang of it so no worries. It’s also not too far from the airport.
The inn owners are super helpful and friendly despite the language barrier, they really felt like my parents and that was very nice and warm. If you ask in advance, they can even transfer you to the nearby train station for free.
The hotel is super new and clean with a traditional decor that we really appreciated.
We had a very nice stay, 100/100 would recommend!!
SerbanS
Tao Hua Wu Double Bed Room
Stayed in Mar 2024
Couples
12 review
4.7/5
Amazing
Posted on Mar 30, 2024
Really nice new hotel in a brand new developed neighborhood close to Zhangjiajie West station. The boss was very kind and offers free pick ups and drop offs from the Train station. You have everything you need and of good quality.
I would stay here again.
Response from Property: Your comments are our motivation. We will do our essential work well and welcome your next visit. Thanks.
Conglindaokangxi
Peaceful Retreat Standard Twin Room
Stayed in Aug 2024
Family
10 review
5.0/5
Outstanding
Posted on Aug 6, 2024
A very satisfying time
The price is very cost-effective, and the boss also delivers it to the West Railway Station
The hotel is very quiet and the facilities are quite new.
Before I went, the boss called me to ask when he would pick me up. He even helped us carry our luggage upstairs.
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6/11
Response from Property: Thank you for your good review and welcome to come again next time.
Guest User
Peaceful Retreat Standard Twin Room
Stayed in Sep 2024
Family
1 review
4.7/5
Amazing
Posted on Sep 13, 2024
The landlord's service is very enthusiastic and includes pick-up and delivery.
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Response from Property: Thank you for your review and I wish you a good time.
丫大頭
Guixin Standard Twin Room
Stayed in Jul 2024
Travel with friends
6 review
4.7/5
Amazing
Posted on Jul 29, 2024
The service is very nice. The room has all the necessary facilities and is clean.
The boss has a pick-up service and will wait in the lobby for all the guests to come back at night before leaving to go home, so it is relatively safe.
The B&B is in the middle of a group of B&Bs. To take a taxi, you have to walk to the B&B above. When you get off the bus at night, it’s dark, so you need to use your mobile phone’s flashlight to follow your steps.
And our room is on the 3rd floor. There is no elevator and it is a bit tiring (especially after climbing the mountain). However, the boss will help carry the luggage up when checking in. When checking out, he will come to help when he hears the sound halfway through.
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Response from Property: Thank you for your review and welcome to stay again next time.
Guest User
Guixin Standard Twin Room
Stayed in Jul 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jul 18, 2024
The boss is super nice
The decoration of the roof of the room is very special
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Response from Property: Thank you for your review and wish you a happy life.
Guest User
Tao Hua Wu Double Bed Room
Stayed in Sep 2024
Travel with friends
6 review
5.0/5
Outstanding
Posted on Oct 2, 2024
Very good service attitude
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Response from Property: Thank you for your five-star review and welcome to come again next time.
Caixiyinwu LV
Muxin Double Bed Room
Stayed in Apr 2024
Couples
3 review
5.0/5
Outstanding
Posted on May 1, 2024
Very satisfied, the high-speed rail is very close, and the boss also picked us up at the airport in the early morning, which is great.
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Response from Property: Thank you for your good comments, I hope you have fun.
Guest User
Deluxe Queen Room
Stayed in Apr 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Apr 16, 2024
The room is neat and clean, with new facilities and decoration, comfortable and bright. It is recommended to configure a small quilt.
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Response from Property: Thanks to customers for their positive comments and suggestions, we will make rectifications in time. Thanks
Anonymous User
Secluded Standard Twin Room
Stayed in Apr 2024
Booked for others
1 review
5.0/5
Outstanding
Posted on Apr 15, 2024
Booked this hotel for my parents. It has just been developed nearby. The environment is nice and quiet. The pick-up and drop-off service is also very good.
The photo was taken by my mother and is the same as shown
It’s not far from Zhangjiajie Forest Park and Tianmen Mountain. The locals are very enthusiastic and my parents had a great time.
The only drawback is: I didn’t go 😂
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Response from Property: Thank you for your review and welcome to Zhangjiajie. Zhangjiajie welcomes you.
Guest User
Peaceful Retreat Standard Twin Room
Stayed in Oct 2024
Other
2 review
5.0/5
Outstanding
Posted on Oct 4, 2024
The environment is good, the room is clean and tidy, and the boss delivers the hotel to the high-speed rail station for free.
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Response from Property: Thank you for your five-star review and wish you a happy time.