Guest User
August 9, 2024
The room was average, with many signs of repairs which is unavoidable for an old hotel. The only times I could choose for breakfast were 8:00, 8:15 and 8:30, which was a bit early. I was half asleep during breakfast both days. The hygiene was average and a bit primitive. There were rats running on the roof at night. The service is almost unforgivable in Japan. No one can speak English, let alone Chinese. There was no phone in the room because it was struck by lightning. I stayed for two days and the room was not cleaned. When I checked out, the driver came to pick me up at 11 o'clock (the Japanese custom is to check out at 11 o'clock), but he asked me to pay an extra time fee, saying that I would check out at 10 o'clock. The reason was that the Chinese check out at 10 o'clock and the Japanese check out at 11 o'clock, and they did not inform me in advance. This is the first time I have been treated so rudely in all my years in Japan. There will never be a next time.
Original TextTranslation provided by Google