Yokohama Bay Sheraton Hotel and Towers Reviews

The location is good, close to the station and we can see the station view from our room.

Good staff and great location!! Helpful concierge service and good restaurant for breakfast!

Very convenient location - Hotel is linked to the Yokohama station and shopping area (e.g. Takashimaya). It is very convenient to get to Haneda airport by train (keikyu) and limousine bus (Ycat) which are at the Yokohama station. The breakfast was very good too! However, the indoor pool (sports club) is only for adults so this was disappointing for our kids.

Based on the pricing the room size was too small. Convenience since it’s above Yokohama train station else not worth the price.

My wife and I enjoyed the stay at Yokohama Bay Sheraton Hotel. The hotel is next to the Yokohama Stations and 3 big department stores. There is a fresh market and many restaurants located at the basement shopping street. The hotel room is reasonably big, well-equipped and maintained. The hotel staff is very friendly. I would like to thank Miyazaki san. My wife was sick and Miyazaki san offered great help in looking for English English-speaking medical doctor for her. Miyazaki san sent us a message to follow up with my wife's health and offer room service for breakfast. It was really helpful and touching.

Big hotel with decent good size rooms right next to Yokohama train station which is directly corrected by an underpass. The breakfast is excellent with many varieties and tasty. I shall definitively stay here again when opportunities arise.

Love this hotel. Great location with B1 passage way linked to Yokohama station. Ease of travelling. Its also linked to Sogo, Takashima, Joinus and Sky Mall. Walking distance … and you can find popular store, such as Pokemon Centre, The Disney Store and Kiddly Land here..

Repeated stay for business management. No complain. Nice room. Good location.

Good!

The location of Yokohama Sheraton is great. It is right opposite the west exit of Yokohama Station. After exiting the station, take the elevator to the sky bridge directly to the hotel. It is also connected to Takashimaya. It is very convenient. The hotel service attitude is also very good. Overall, I am very satisfied

You can walk directly to the hotel B1 from JR. There is Takashimaya opposite and Baskin-Robbins on one side. The supermarket and fresh food supermarket in the station are very convenient. My favorite hotel in Yokohama

The moment I stepped into the hotel, I was attracted by its grand and elegant atmosphere. The spacious and bright lobby, exquisite decoration and thoughtful service staff all left a very deep first impression. The room is very comfortable and warm, the bed is soft, and all kinds of facilities are available. They are all well maintained, and you can enjoy some beautiful views of Yokohama. The hotel's service is first-class. From the front desk to the room service, every staff member is warm and friendly, professional and efficient, and always responds to and meets my various needs in a timely manner, making me feel at home. The hotel's geographical location is also very advantageous, with convenient transportation and travel around, and it is also easy to reach many attractions and commercial areas. In short, Sheraton Yokohama Hotel performed well in all aspects and brought me an extremely pleasant accommodation experience.

24-27 floors, absolutely private, quiet, transportation hub, one transportation card, travel everywhere

The room was old and the bathroom smelled a bit, so I let it go. I had to pay to enter the gym because I was not a golden member. I have been to Japan so many times, but this is the first time I have heard of such a requirement! And there are not many western people living here. I had to eat breakfast and saw more than half of the people were Chinese, including Chinese from all over the world. But most of them were elderly, so I don’t understand. The gym should be used by very few people, but now you have to pay to use it, which feels funny