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The hotel is new and all the facilities are great. The service staff's English level is very high and there is no communication barrier at all. They also gave us a set of Japanese sake, which was very happy. I thought I was going to smoke cigars on the street this trip, but it turned out that the hotel also had a quite large smoking room, which was very pleasant. When the weather is good, you can see Mount Fuji. In summary, the hotel is cost-effective and you can stay here again.

We booked the deluxe twin room for a family of 2 adults and 2 children - ages 4 and 6. The staff were so helpful and welcoming.  Cleanliness was impeccable.  As first time visitors to Yokohama, we thought the location was ok, however we were only getting to know the public transport towards the end of our stay so I’d recommend getting familiar with it to visit attractions more efficiently.

Best hotel we’ve ever been to - the room, amenities, service and friendly employees were all top notch. Icing on the cake was a beautiful view of Mount Fuji from our 49th floor window. Well done Oakwood Suites Yokohama!!!

room is very clean, staff are very kind and patient to help you. there are a lot of restaurants close to the hotel. this time main purpose is to pia arena which is walking distance from the hotel, very good location for me. all is good, definitely will choose this hotel if i travel to yokohama again.

I stayed in this hotel with my wife during one night. Though the location was not so good due to the distance that was a little too far to walk to the closest subway's station, the facility was so clean and the service was excellent, so I strongly recommended to you if your priority is ”staying in excellent hotel to mitigate your stress and another reasons, but if not, you had better choose different hotel in the case of enjoying sightseeing or business.

The location of the hotel is excellent especially there is bus services to Narita airport right in front of the hotel. The location is also near to Hammerhead pier where shopping ad food are available. The view from the window is wonderfully impressive and beautiful. The staff are all friendly and helpful The room is spacious and clean. The Ocean cafeteria located on the ground level serves excellent buffet where we enjoyed good food and Sushi. We enjoyed our stay here and would certainly recommend our friends and relatives when they visit Yokohama.

Hotel staff is as always very friendly and staff recognized us once we check in. As this is a memorial trip for my mom who visited this hotel in Nov. We stayed in the same room. The caring arrangement from hotel is always the reason we come again and again.

Standard equipment, a bit small, the suitcase can not be fully spread out 🤣 but there is a bathtub, very clean, stay on Saturday night in April, 1 night 2,500 yuan less than breakfast, because check out at 6:00 on Sunday, so I can't comment on breakfast 😃 This is more special, I have to check out at 10:00 There are two Don Quixote nearby, it takes about 15 minutes to walk, it is recommended to open the 24-hour room, don't go to the 3 o'clock room

Although it was a hotel for adults, the exterior and interior were not much different from a regular hotel. The interior was spacious and easy to use, just like an adult hotel.

I stayed here the night before participating in the Yokohama Marathon. It was a very clean and comfortable room. I got a slightly better plan, so I was able to use the equipment refurbishment service, which made me very satisfied. The location is easy to find, less than a 10-minute walk from the station ticket gate. It's right in the middle of the downtown area, and there are love hotels around, but that doesn't bother me. It's convenient and has everything you need, whether you're going shopping or going to a restaurant. I'd definitely like to stay here again next year if there's availability.