Freely Hover Golden Shuitai Hot Spring Town

Freely Hover Golden Shuitai Hot Spring Town Reviews

Freely Hover Golden Shuitai Hot Spring Town

South of Shuanghe Highway, Xinxing, ChinaView Hotel Details
Freely Hover Golden Shuitai Hot Spring Town
Freely Hover Golden Shuitai Hot Spring TownFreely Hover Golden Shuitai Hot Spring TownFreely Hover Golden Shuitai Hot Spring Town
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Freely Hover Golden Shuitai Hot Spring Town Guest Reviews

4.6/5
Great
1579 review
Verified reviews
Location4.7
Amenities4.6
Service4.6
Cleanliness4.7
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All Reviews(1579)
Positive reviews(1529)
Reviews with photos/video(567)
Classy environment(375)
Perfect for kids(80)
Tasty food(68)
Well decorated(43)
Has rooms for families(33)
Great swimming pool(19)
Luxurious(13)
Negative reviews(50)
Swapna bommera
Deluxe Queen Bed Room
Stayed in Jul 2023
Family
2 review
5.0/5
Outstanding
Posted on Jul 26, 2023
The rooms were spacious and spotless, with great décor and crisp bed sheets. The breakfast buffet was delicious, with a huge variety of options! The staff were attentive and went out of their way to ensure that we were comfortable. Nothing was too much trouble. A five-star review should honestly reflect the reviewer's experience with the product or service.loved it, I strongly recommend, I enjoyed lot, Thank you to freely hover golden shuitai hot spring town.
6/7
Response from Property: Thank you very much for your wonderful 5-star review of Freely Hover Golden SHUITAI Spring Town. We are delighted to hear that you had such a positive experience during your stay.We take great pride in providing spacious and spotless rooms with tasteful decor and comfortable bed sheets. It's excellent to know that you found the breakfast buffet delicious and enjoyed the wide variety of options available.Our attentive staff always strives to go above and beyond to ensure our guests' comfort and satisfaction. We are thrilled to hear that they were able to meet your needs and make your stay memorable. Your kind words are truly appreciated.We sincerely thank you for recommending our hotel and for your generous compliments. We hope to have the opportunity to welcome you back in the future and provide you with another enjoyable experience.Thank you once again for choosing Freely Hover Golden Shuitai Spring Town!
cktam
Deluxe 2-bed Room
Stayed in Mar 2023
Couples
10 review
3.0/5
Posted on Mar 11, 2023
Any travelers who like the smell of animal poop? If so, find the right place. The hotel is located in a place surrounded by farms. There are plenty of parking spaces. The security guards are warm and courteous, and they will take the initiative to say hello to the guests. But as soon as you enter the lobby, you have a different attitude. The indifference of the waiters at the front desk can be felt through the masks. I booked a deposit-free room on Ctrip, but the receptionist didn't listen to my explanation and just charged a deposit. Well, it’s okay to just accept it, I just think you don’t give Ctrip face. When I got to the room, I knew that the previous tenant was a smoker, and his ash was still there. When I wake up in the morning and open the balcony door, what blows my face is not the breeze, but the smell of animal feces, which is very strong! That smell has permeated every corner of the outdoor, and you can smell it all the way to the restaurant. The breakfast is good, but please don't choose the outdoor table lightly, there is a table next to me where the beauties were smoked away. The waiters in the hot spring are still warm and polite, and will take the initiative to ask if you need tea? What's even more surprising is that there is a dry sauna in the hot spring! However, it would be less embarrassing if the locker room and the hot spring were connected together. It would be great if there were enough towels in the hot spring, and it would be great if the free fruits could be replenished in time. Reminder: Don’t choose to go to the hot springs at night if you can go to the hot springs in the morning, the water quality is two different things.
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6/9
Response from Property: Dear guest, thank you for choosing Jinshuitai Hot Spring Town as your destination! I am very sorry to hear that you did not get a satisfactory stay experience during your stay, and Xiaojin once again apologizes to you! For the service problem you raised, Xiaojin has reported it to the leader on duty, and educated and trained the service personnel on the day to avoid such problems from happening again. Regarding the smell and hot spring issues you raised, Xiaojin has also reported to the leadership, and we will continue to follow up later. Your valuable opinion is the guiding light for our continuous progress. Thank you for your generous guidance. We will continue to upgrade our services and supporting facilities. We also hope that you will continue to trust Xiaojin and look forward to your next visit to witness a better Jinshuitai with Xiaojin!
Laoguoxiaoxiao
Deluxe 2-bed Room
Stayed in Apr 2024
Family
56 review
5.0/5
Outstanding
Posted on Apr 6, 2024
翔順集團的酒店我全都住過,這個品牌在新興真的沒得説,非常好,清明訂了兩間房,人巨多,新興縣最好的温泉酒店,不敢説是最貴的,因為最貴的在啊六組寺旁邊,最好的必須是,很多玩小朋友玩的設施,還有沖浪池,各種小池子,洞穴冰火兩重天池,幹蒸房,泳池也大,還有機棟樂園,早餐雖然很多人趕上清明假期,很多人,但排下隊也供應的上,房間的毛巾機非常好,乾淨衞生
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6/19
Guobao
Deluxe Hot Spring Room (2 beds) (Soaking tub)
Stayed in May 2024
Family
11 review
4.2/5
Very Good
Posted on May 13, 2024
五一出遊怕下雨訂了帶泡池的房間。首先,辦理入住很快,服務態度也不錯。房間是夠乾淨的,還有吸味茶葉在房間擺放。唯一不足是沒有配備多一些的小童浴袍或者提供小童小拖鞋,希望改進。 温泉區很多泡池,有沖浪區(夏天玩不錯,就是泳圈很少沒法租的酒店放了幾個,能搶到就能玩,沒有就不行有點失望),還有溶洞區。貼心是由於天氣不好,每個小池都給了遮陽傘保證了儘可能給大家泡温泉。 最失望是自助晚餐,剛進去第一輪,兜了一圈食物就被人拿完了,很多都是空盤子的狀態居多。補食物不夠及時,簡直是無法應付五一帶來的人流量。服務員也明顯收拾不夠快。早餐還算可以,就是服務跟不上。 酒店也送了小茶葉給我們回去。感覺酒店也是暖心。希望改進早餐和晚餐的不足。
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6/10
Can_choi
Deluxe 2-bed Room
Stayed in Apr 2024
Family
11 review
4.6/5
Great
Posted on Apr 15, 2024
沒有管家服務! 設施:床墊軟硬適中,床上用品乾淨舒服,特別是枕頭,我們一家都十分滿意。 衞生:衞生間乾濕分離,衞生間還有個毛巾消毒櫃,但沒用過。房間有地毯有點小污漬,不讓娃赤腳,怕臟了上床把床單踩不乾淨。自助餐廳消毒櫃裏杯子不乾淨,油油的 環境:總體環境很休閑,有球場,住的樓下一樓就是温泉,剛好有嘉年華活動有摩天輪和攤位遊戲,但時間不夠,沒去 服務:中規中矩的服務,問前台那個景點酒店送的象窩山,沒多介紹,似乎不想回復太多。 自助晚餐和早餐的出品也可以,就是飲料咖啡都是沖的!有手工做青團,給了二張票,小朋友做了6個,説不能帶走,但我們又吃飽了,衹能放在那白白浪費了,不夠人性化。 住的是07房間,靠近國道,送上門窗也能聽到車流聲,聲音敏感的慎選
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6/7
Anonymous User
Featured Hot Spring Family Friendly Room (Soaking tub)
Stayed in Apr 2024
Family
34 review
4.0/5
Very Good
Posted on Apr 29, 2024
設施:房間總的來説很不錯,房間內的温泉很舒適 環境:環境也很漂亮 服務:服務不行跟不上,温泉處不人性,一定要穿泳衣才給進去,不泡温泉表示參觀都不可以,態度強硬,非常不喜歡😠,酒店環境都很好,就是整體的服務不行,除了門口的迎送小姐姐很好以外,整體服務都不熱情,冷淡,不人性化溝通。
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Guest User
Deluxe Hot Spring Double Room
Stayed in Apr 2024
Family
36 review
5.0/5
Outstanding
Posted on Apr 8, 2024
我訂的是豪華温泉大床房,包早餐和自助晚餐帶有温泉泡池的。前台幫我升級了特色温泉房,房間不錯,寬敞明亮、陽台望向温泉區景觀開陽。可能是假日吧早餐和晚餐都非常多人,餐廳品種多樣,餐廳也大。還是值得推薦的👍👍
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Guest User
Deluxe Hot Spring Room (2 beds) (Soaking tub)
Stayed in Apr 2024
Family
14 review
4.2/5
Very Good
Posted on Apr 4, 2024
房間被子有點潮;早餐沒有現磨咖啡有點掉檔次;自助早餐中式包點處🈶️幾衹蒼蠅在飛,這個難接受;其他的硬件和服務都還好!酒店套餐包含摩天輪、象窩山和兩大一小早餐!吃早餐時弟弟被叫去量身高,我們弟弟1.25超了1.2米,要加收48元,我們有帶吃的,沒給弟弟補錢,就讓他回去和哥哥在房間吃早餐!(其實這事過去了也沒放在心上,畢竟條款這麼寫,他有收取的理由,我有不吃的自由,不過這件事令我的體驗感確實差了點!)走的時候服務管家讓加微信領小禮物,我們領了一小盒茶葉,後來才知道是讓給好評!管家讓我提意見,我客觀地和管家説了,很多酒店會在早餐上對小朋友身高不會太嚴,或者在入住的時候給送我家兩個小朋友早餐,希望我好評,下次還入住!他們酒店是卡死了小朋友的早餐,令我體驗感不好!不是服務員的錯,而是酒店的理念不好!直戳帶孩子出行家庭遊的心!本來不想評價的,既然酒店讓提意見,那就和大家一起共勉吧!
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jayzzlong
Deluxe 2-bed Room
Stayed in May 2024
Family
9 review
4.7/5
Amazing
Posted on May 3, 2024
六七年前去過一次金水台,現在變化很大,温泉很好,住房比以前好很多,就是五一人太多,而且天氣不好,計劃不是節假日再來一次!節假日太多人,什麼都跟搶一樣
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💕min°mun
Parent-child Room (Hot spring)
Stayed in Mar 2024
Family
30 review
4.2/5
Very Good
Posted on May 5, 2024
這是第一次去新興泡温泉,帶着三位長者家去,所以訂了兩個房間 房間是挺新及乾淨的 但是還要吐槽一下入住辦理比較麻煩,要在大堂辦理完入住手續,然後拿着一張憑證再去入住的那棟樓拿房卡,感覺很奇怪 還有進温泉區一定要穿泳衣才能進去,如果想在温泉區再換泳衣是不可以,這操作不太明白為什麼🧐
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Zhuhoushichuzhuangwang
Featured Hot Spring Suite (Double bed) (Soaking tub)
Stayed in May 2024
Couples
4 review
5.0/5
Outstanding
Posted on May 8, 2024
設施:豐富齊全 衞生:乾淨衞生 環境:安靜舒適 服務:熱情負責 套餐涵蓋了非常多體驗項目 非常開心的假期 下次還會再選擇!停車方便!服務周到!
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Guest User
Deluxe Queen Bed Room
Stayed in May 2024
Couples
4 review
4.0/5
Very Good
Posted on May 13, 2024
今次是第三次入住,覺得非常好,今次仲安排咗一間,房間裏面有個紅外線房,浸完溫泉再上房焗一焗個身,爆汗,覺得勁爽,濕氣盡銷👍👍👍
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fsaq
Deluxe 2-bed Room
Stayed in Mar 2024
Friends
5.0/5
Outstanding
Posted on Mar 20, 2024
房間寬敞明亮,床單被套浴巾浴袍乾淨整潔,前台客服熱情有禮,同學聚會一次訂了六間房,早餐晚餐全包,食材新鮮,品種豐富。葡萄園採摘,浪漫摩天輪,蓮花温泉無限泡,翔順象窩伴手禮心滿滿。朋友們大呼“不是隔壁的禪泉泡不起,而是翔順金水台更有性價比”!
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Guest User
Deluxe Hot Spring Room (2 beds) (Soaking tub)
Stayed in Apr 2024
Couples
59 review
5.0/5
Outstanding
Posted on Apr 15, 2024
房間很好,全温泉水也很棒,有自帶泡池非常舒服,服務員很有禮貌、熱情,早餐也非常豐富,環境優美、乾淨,值得來享受,設施齊全,房間產品配置也很好,送的茶包禮品很好喝
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6/9
Anonymous User
Deluxe Hot Spring Room (2 beds) (Soaking tub)
Stayed in Mar 2024
Family
5 review
5.0/5
Outstanding
Posted on Mar 20, 2024
環境挺好的,設施也不錯,總體感覺更適合團建開會的單位來,有兩點影響了體驗感, 一個是人好多,吃自助餐時有些菜品要排了很長的隊,而且隊伍排得亂亂的,影響了夾其他菜品。 另一個是房費送了雙早和雙晚,但是孩子超高了,在門口補了早餐和晚餐,一共108元,性價比極低,建議推出適合更合理的套餐價格。
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