Zhongfayuan Hotel

Zhongfayuan Hotel Reviews

Zhongfayuan Hotel

No. 1 Shulin Lane, Chengdong District, Xining, Qinghai, 810007, ChinaView Hotel Details
Zhongfayuan Hotel
Zhongfayuan HotelZhongfayuan HotelZhongfayuan Hotel
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Zhongfayuan Hotel Guest Reviews

4.2/5
367 review
Verified reviews
Location4.2
Amenities4.0
Service4.3
Cleanliness4.3
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All reviews(367)
Positive reviews(331)
Reviews with photos/video(29)
Easy to get around(32)
Great value for money(26)
Friendly front desk staff(18)
Close to train station(13)
Convenient for shopping(13)
Convenient parking(10)
Average decor(5)
Perfect for business trips(3)
Negative reviews(36)
Anonymous User
Cozy Single Room
Stayed in Oct 2024
Solo travelers
11 review
3.0/5
Posted on Nov 28, 2024
The hotel is about 30 minutes from xining railway station..the room is quite ok..the receptionist in the lobby is so helpful to show me a few attraction in xining.overall it is a good hotel...the breakfast also halal and can pay at the restaurant for only 20yuan
Response from Property: Thank you for your trust and support. We welcome you to come back next time!Wishing you all the best!
theworldchasers
Cozy Standard Room
Stayed in Sep 2023
Couples
18 review
4.5/5
Great
Posted on Oct 15, 2023
This hotel accepts foreigners. Great quality for the price. The hotel is a bit dated but still very nice. The room floor was not the cleanest but the room was very comfortable and had everything we could need. The bed was the best. The staff although they didn't speak English were very nice, responding to our questions using the translation devices. Great location to visit the mosque too.
Response from Property: Thank you for your meticulous comments and sharing, I am sorry that this stay did not fully meet your expectations. Every piece of valuable advice you have mentioned will be shared with the hotel management to find out the inadequacies in small ways, keep the good aspects, and improve the inadequacies. We always seek to create a perfect experience for our guests. We believe that you will have a brand-new experience when you check in next time. We sincerely invite you to come again.
Apple Ling
Cozy Standard Room
Stayed in Apr 2024
Travel with friends
6 review
4.5/5
Great
Posted on May 15, 2024
out look hotel is nice..room carpets is dirty ..all the staff is very helpful .
Response from Property: Dear Guest,Thank you for staying at the hotel.We couldn' t be prouder of your recognition of the hotel,.The hotel's convenient location and elegant environment make your stay more convenient and comfortable .We sincerely look forward to your next visit
azmanhs
Boutique Queen Room
Stayed in Jun 2024
Couples
14 review
4.2/5
Very Good
Posted on Sep 17, 2024
Stays here a few times. Satisfied
Response from Property: Thank you for your love,your love let us doubly moved, to xining to choose here ,look forwad to meet again
Guest User
Cozy Single Room
Stayed in Apr 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on May 26, 2024
Although it is not particularly luxurious, it is very quiet, hygienic and clean. It is very convenient for eating and highly recommended.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your recognition of us. Every demand of our guests is the direction for which we sincerely strive. We will definitely work harder and look forward to our next trip so that we can create more perfect services for you!
Guest User
Cozy Single Room
Stayed in Apr 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on May 19, 2024
The room is clean and tidy, and the service is satisfactory. It is a recommended hotel for travel.
Original TextTranslated by Google
Response from Property: Hello! Thank you very much for your support and recognition of Xiaoyuan. Everything we do is to bring a different holiday experience to each guest. We are really touched to see your satisfaction and affirmation. We will continue to work hard and are always ready to welcome you back at any time.
Anonymous User
Cozy Single Room
Stayed in Feb 2024
Solo travelers
7 review
5.0/5
Outstanding
Posted on Apr 15, 2024
Very good, I feel the decoration style is popular in the past few years, but it is very clean, the service attitude is also good👍, convenient to go out, close to the train station, a must-stay hotel for travel
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your recognition of the hotel. The location is excellent, and it is a great choice for travel. It is convenient to go anywhere by car; the transportation is also very convenient for those who don’t have a car; you can just wait in front of the hotel to take a taxi; sincere and warm service, clean and comfortable environment, and the highest cost performance are our tenets. If you like it, please help promote Xiaoyuan. If you like it, please come often. Remember to recommend it to your friends around you. See you soon.
Guest User
Family-friendly Family Room
Stayed in Feb 2024
Family
9 review
2.5/5
Posted on Mar 13, 2024
I had to get a ticket from the parking lot, and the guard was nagging for a long time. There was no hot water at 6 am. Now I have to rely on the excellent location. It's a very bad experience. March 14, 2024
Original TextTranslated by Google
Response from Property: Thank you for sharing such a detailed review. We are sorry that this stay did not fully meet your expectations. We will share every valuable suggestion you mentioned with the hotel management, find out the shortcomings from the subtleties, maintain the good aspects, and improve the shortcomings. We always strive to create a perfect stay experience for guests. I believe you will have a brand new experience when you stay next time. We sincerely invite you to come again.
Guest User
Business Standard Room
Stayed in Nov 2023
Business travelers
21 review
5.0/5
Outstanding
Posted on Dec 28, 2023
The room is OK, but the facilities are a bit old and the cleaning is not so thorough. Suddenly I found that there was a piece of paper that someone had used to wipe their nosebleed under the bedside table where the shoe-polishing cloth was placed. It probably hasn't been cleaned yet.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay in the hotel. Your valuable opinions are very important to us, and we will inform the relevant departments of your opinions to improve the quality of service. If you come here next time, I hope you can book this hotel again and give us a chance to apologize. Looking forward to seeing you again!
Guest User
Business Standard Room
Stayed in Apr 2024
Business travelers
1 review
3.2/5
Posted on May 26, 2024
Let me tell you how I felt about my stay. The young security guard at the entrance to the parking lot looked like 🐶. I only targeted him. The other security guards seemed very kind, but his service attitude was poor. Didn’t I spend money to stay in your hotel? Your hotel is 4 after all. Damn, you're pulling like a ****. Later, my friend drove over and called me and told me that I couldn't get into the parking lot. I went out to take a look and found that the good guy turned off the sensor that scans the car for entry. There was also a problem with the guest room. Originally, I drove all day and checked in late, packed up and went to bed late. I wanted to get more sleep in the morning, but I knocked twice on the check-in number for their guest room after 7 o'clock and swiped their own card to get in. Then I never fell asleep again. , I asked the front desk when I checked out, and the front desk said that because there was a group checking out, the room was wrong. I was thinking that when checking out normally, don’t check the room that is checked out, and it can be wrong. It’s really a bad check-in experience
Original TextTranslated by Google
Response from Property: 尊敬的賓客,感謝您的點評!對於您在入住期間的經歷,我們深表遺憾。您的寶貴意見對我們非常重要,我們會將意見告知相關部門以提高服務質量。若您下次至此,希望能再次預訂,給我們一個機會致歉。期待再次光臨
Moxiaoxi
Cozy Single Room
Stayed in Sep 2023
Other
12 review
4.5/5
Great
Posted on Oct 27, 2023
I signed up for a tour group and it was convenient that the bus was right next to the hotel. Bathing was a bit inconvenient as it was fixed and there was no shower head.
Original TextTranslated by Google
6/7
Response from Property: Dear guest: I am very happy to know from your message that you have left such a good impression. I hope you can continue to pay attention to Xiaoyuan in the future and tell us more about your feelings and experiences during your stay. I warmly look forward to your visit again.
Anxiang
Business Standard Room
Stayed in Sep 2023
Travel with friends
15 review
3.5/5
Posted on Jan 8, 2024
The front desk kept saying that the reservation was not available, which took a lot of effort. Fortunately, it was successfully resolved with the help and coordination of Ctrip, otherwise it would have delayed the guests' check-in and caused trouble.
Original TextTranslated by Google
Response from Property: We have received your fair evaluation and encouragement, which is a spur to our hope. The hotel has verified the colleague who communicated with you, criticized and educated him, and punished him. We have also conducted emergency customer service training for the entire hotel. We will definitely learn from the lesson and not make similar mistakes again. Our partners failed to pay attention to it in time, which is unforgivable. We look forward to your understanding. If there is a chance, we will come back again and let you experience our sincerity and changes.
Rurizhongtian5157
Cozy Standard Room
Stayed in Mar 2024
Family
10 review
5.0/5
Outstanding
Posted on Apr 26, 2024
The hotel has a grand appearance and complete internal facilities. It is located in a downtown area and is convenient for eating.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Xiaoyuan is very happy to be recognized by the guest. Your satisfaction is our greatest encouragement. We will maintain our original intention and always bring you clean hygiene, warm and considerate service. If you like us, remember us often. Come on!
Guest User
Cozy Single Room
Stayed in Mar 2024
Solo travelers
17 review
4.5/5
Great
Posted on Apr 12, 2024
The location is good, close to the business district and close to the train station square (straight line distance). The service staff are highly motivated and friendly. Any questions raised are dealt with in a timely manner and the hardware equipment is in place. Since the hotel has been in operation for a long time, some of the equipment is useless. It would be a bonus if it could be maintained regularly. For example, the desk lamp does not light up, the door buckle screws have fallen off, the shower head is missing... and other small defects.
Original TextTranslated by Google
Response from Property: Thank you very much for your stay and comments! We hope that in addition to improving your stay experience in terms of value-for-money hardware and software, we can also make you feel the warmth of home during your journey through every little detail. Thank you for your opinions. We will strengthen the improvement of guest room hardware and software facilities and service quality, and regularly maintain and update the room environment, equipment and public area facilities, so as to make your stay more comfortable and clean. I hope you will have a brand new experience next time you visit! Looking forward to your visit again!
🍷 zhaosixiaojie
Business Standard Room
Stayed in Sep 2023
Travel with friends
202 review
5.0/5
Outstanding
Posted on Oct 10, 2023
The room is clean and comfortable, the bedding is hygienic, the transportation is convenient, and the location is very good! The experience is good, and I will continue to stay here next time. The bathroom is equipped with laundry detergent, which is very user-friendly!
Original TextTranslated by Google
Response from Property: Thank you for your affirmation! We are serious about providing good service, and we never dare to slack off on hygiene. We are determined to provide the best products to our distinguished guests, so that you can stay at ease as if you were at home. We sincerely look forward to your patronage again!