Mercure XiNing HaiHu New District Hotel

There is free yogurt when you check in to the hotel. There is also afternoon tea in the afternoon which is also very good. The hotel also has free parking. The service of the front desk lady is very good. I will stay here again next time.

The environment is clean and tidy, the location is superior, it is located in the middle of three major business districts, the service attitude is great, and they will "return lost property"! ! ! ! Special thanks to everyone for staying here, and friends who are traveling can also come!

When checking in, I told them that I needed a quieter house. I don't know how they arranged it. I was woken up by the noise from next door at 2:30 in the morning, which shows how poor the sound insulation is. I wanted to take a shower at night, but the water in the bathroom was not hot. It's okay, I thought it was because of the high floor. After ten minutes, there was still no hot water. I called the front desk to ask what was going on. They said to ask the security guard to take a look. Can you, the security guard, take a look and see if there is anything wrong? I was woken up in the middle of the night and called the front desk, and they said the same thing. They asked the security guard to go and take a look. Your security guard is **, so you just need to go and check everything. It's really ************!

I checked into room 2207 on the 18th. I have stayed at your hotel so many times, but this is the worst experience. There was a smell as soon as I came in. The room was heavily dusty. There was white stuff on the sofa. There was a layer of dust on the TV. It seemed that no one had lived there for a long time. I wanted to watch TV after putting my things away, but the TV just wouldn't turn on and the screen was black. I contacted the front desk and the engineering came to check it out, but couldn't figure out what was wrong. They said the TV was broken. They changed the TV to another room for me, but it still wouldn't turn on and the screen flashed black. They also asked me to return the room. I put my things away, and my partner took a shower and wore this bathrobe, so I changed the room. I stayed there once before and it was also a problem with the TV. Fortunately, the socket was not plugged in properly at that time. Although it is the off-season and there are no guests, I still hope that you can clean the room and check everything that needs to be checked. I still like your hotel among the hotels of the same price nearby. I hope you won't let me down next time I come.