No.191 Kunlun East Road, Chengdong District, Xining, Qinghai, ChinaView Hotel Details
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Hampton by Hilton Xining Kunlun Road Guest Reviews
4.8/5
Excellent
3231 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.7
Service4.7
Cleanliness4.8
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All reviews(3231)
Positive reviews(3187)
Reviews with photos/video(381)
Delicious breakfast(537)
Friendly front desk staff(292)
Large rooms(153)
Perfect for business trips(79)
Tasty restaurant(28)
Close to airport(25)
Delicious buffet(21)
Negative reviews(44)
Guest User
Superior Room (2 beds)
Stayed in Oct 2024
Travel with friends
2 review
4.0/5
Very Good
Posted on Nov 18, 2024
The room is good. But room heater is too hot. Free yogurt given to my friends but not me.
Provided free supper to guest
Response from Property: Dear Huanyou, hello! We are very sorry that we failed to provide a better stay experience. Huan Xiaopeng will reflect on the shortcomings and make corrections! I hope you can give Huan Xiaopeng another chance. If you have any questions during your stay, you can tell us at any time. We will solve the problem for you as soon as possible. I hope you can have a better experience next time. Huan Xiaopeng looks forward to your next stay!
Eeeen
Elegant Suite
Stayed in Sep 2024
Couples
2 review
4.7/5
Amazing
Posted on Oct 13, 2024
Top class spic'n'span modern hotel.
Staff really friendly (& efficient) and went that little bit further to make you feel special. No pretension but really professional. Breakfast buffet sensational & plenty of western variety. Rooms ultra modern & great views. Position a tad away from centre but taxis frequent, easy & cheap. Luv'd the place.
Response from Property: 親愛的歡友您好,感謝您對西寧崑崙希爾頓歡朋酒店的好評和喜愛!非常高興您對歡小朋服務的稱讚。出門在外,住得舒心是每個旅者的期望,也是酒店服務的終極目標。我們會不斷努力,令旅途盡善盡美。歡小朋期待您的再次光臨——真心實意的歡小朋。
Arun Sahu
Superior Room (2 beds)
Stayed in Oct 2024
Family
8 review
5.0/5
Outstanding
Posted on Jan 2, 2025
Excellent location and excellent room and excellent western breakfast
Response from Property: Thank you for choosing and staying at Hampton by Hilton Xining Kulun Road. Our hotel offers a wide variety of food for breakfast, The ratio of Chinese and Western dishes is 5:5, and local specialties are provided daily. We look forward to meet you at next time!
RBx
Joyful Double Bed Room
Stayed in Sep 2024
Business travelers
40 review
5.0/5
Outstanding
Posted on Oct 27, 2024
Good stay clean and friendly staff.
Response from Property: 親愛的朋友您好呀,謝謝您對我們的誇獎,能得到您的肯定是我酒店最大的榮幸!我們一直致力於為每一位賓客提供舒適的入住環境和細緻、周到的服務。很開心我們的努力得到了您的認可,看到賓客滿意的笑容是我們付出辛勤汗水後最大的回報,衷心期待您的再次光臨——愛你的歡小朋。
Ellipse
Cozy Double Room
Stayed in May 2023
Business travelers
5 review
3.7/5
Posted on Jun 14, 2023
Good locale. Service staff excellent! Breakfast spread worth the value. Hotel changes their menu and not repeat all the same items.
However they should look into the coffee bean maker as it was really slow to churn out a good cup of coffee! Could be that the piping needs to be checked or even cleaned out!?
Overall, it was a good experience. Hallway to the rooms lighting uses sensor, which perhaps need to be adjusted, as it requires heavy stomping of the feet to light up. Thanks!
Response from Property: Dear friends: Seeing your careful comments, Xiaopeng hopes that through meticulous service and warm and comfortable environment, every friend can feel the spirit of "friendly, reliable, caring and comprehensive". Hampton by Hilton is positioned in the high-end business hotel brand, committed to becoming a business elite and parent-child travel of the best choice, room configuration is very exquisite, Hilton bath brand "Peter Thomas", American double patent mattress "Shuda", ergonomic chairs, etc., are your quality of the guarantee of stay, sincerely look forward to you bringing your family to play again, but also look forward to your five points of praise Oh, I wish you and your family and friends a happy life, smile often - cordial and friendly Huan Xiao Peng
JamesHarris
Superior Room (2 beds)
Stayed in Mar 2023
Solo travelers
28 review
4.5/5
Great
Posted on May 2, 2023
I stayed here for night, having left the higher rated Wanda hotel due to a lack of AC and being unable to sleep all night. The room and bathroom exceeded my expectations for 4 stars and were very close to 5 star standard IMO. The staff allowed me to check the room(and most importantly, AC) before booking, which I appreciated. Breakfast was good. I would stay again if returning to Xining.
Response from Property: Dear friend, upon seeing your thoughtful comments, we hope that through meticulous service and a warm and comfortable environment, Let every friend feel the spirit of "friendliness, reliability, care, and comprehensiveness". Hilton Huanpeng is positioned as a mid to high-end business hotel brand, committed to becoming the best choice for business elites and parent-child travel. The room configuration is very exquisite, and Hilton Royal Bathroom Brand "Peter Thomas" and American Double Patent Mattress "Shuda Ergonomic chairs and other ergonomic chairs are all guarantees of your quality stay. We sincerely look forward to seeing you and your family again. Wishing you and your family and friends a happy life, always smiling - kind and friendly friends
Guest User
Cozy Double Room
Stayed in Jun 2023
Solo travelers
18 review
5.0/5
Outstanding
Posted on Aug 13, 2023
This was my second stay at this hotel, and I was once again happy with my stay. The location is quite good, and the rooms are clean and comfortable.
It's a very good option for a stay in Xining.
Response from Property: Huan Xiaopeng very thank you for the five points of praise of the hotel, all the room facilities are to leave you a perfect stay experience in this short encounter time, the hotel service staff adheres to the concept of reliability, care, friendliness and thoughtfulness to serve you~ We can rest assured if you are satisfied with your stay~ Thank you very much for letting us receive your comments on this wonderful night, looking forward to your next stay-------------- have been waiting for you here
Anonymous User
Superior Room (2 beds)
Stayed in Sep 2024
Family
5 review
4.0/5
Very Good
Posted on Oct 31, 2024
Good location
Response from Property: 謝謝您的點評!滿意只是我們的起點,驚喜與感動才是我們一直要尋找的方向。歡朋一直致力於如朋友般真誠接待每一位旅客,提供“友善、可靠、關懷、周全”的服務魅力我們將不斷超越與完善,期待與您的下次相遇——愛你的歡小朋。
Guest User
Cozy Double Room
Stayed in Feb 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Mar 27, 2024
Staff are nice
Response from Property: 感謝您在百忙之中抽空給我們酒店的細心點評,為顧客提供優質的服務一直是我們酒店不懈的追求,我們會繼續努力將歡朋的服務品質提升到更好,為您的旅途帶來驚喜,西寧崑崙希爾頓歡朋酒店全體員工誠摯邀請您的下次光臨!祝您生活愉
BENJAMIN AARON CARL
Cozy Double Room
Stayed in Jul 2022
Solo travelers
6 review
5.0/5
Outstanding
Posted on Aug 12, 2022
Amazing stay, friendly and helpful staff. Clean room and good location. Would definitely stay again.
Response from Property: We are very happy to see that you have given us such a great affirmation. This is the greatest gift you have given us. Only your affirmation is the driving force for our progress. Every appreciation you give us brings room for progress in our work. We will continue to work hard to bring a different summer capital trip to every guest from afar. We look forward to meeting you again at Hilton friends' home in Kunlun, Xining.
MadAboutTravelling
Cozy Double Room
Stayed in Jun 2022
Travel with friends
10 review
5.0/5
Outstanding
Posted on Jul 20, 2022
This hotel is wonderful. We had to stay an extra day due to flight cancellation and it's so we'll set-up. The breakfast and dinner is great, bed is comfortable, the staff helpful. I really cannot recommend this hotel enough for the price.
Response from Property: Dear guests, thank you very much for your recognition of our service. Your satisfaction is our greatest affirmation. We will continue to maintain high-quality service, so that every guest who comes to huanpeng at the Hilton in Kunlun, Xining feels that this trip is worth it. We will pass on the 100% happiness of huanpeng to every guest from all over the world, adding a little happiness to your journey. I hope you can come to our huanpeng home again, All huanxiaopeng in Xining Kunlun are looking forward to your return home
Guest User
Elegant Twin Room
Stayed in Dec 2024
Family
2 review
5.0/5
Outstanding
Posted on Jan 5, 2025
The room is spacious and bright, the service attitude is particularly good, there is free breakfast and midnight snack, and the fully automatic laundry room and gym are free. The cleaning staff is very diligent and cleans up very well every day. It is a very satisfactory accommodation experience.
Original TextTranslated by Google
Response from Property: Thank you for entering our world with sunshine. It is because of your trust, support and encouragement that Huan Xiaopeng is not afraid of difficulties. We specially provide a warm winter hot pot (76 yuan per person) containing beef and fresh vegetables. You are welcome to try it. The gym and laundry room are on the 4th floor (open 24 hours a day). Thank you for your review in your busy schedule. Welcome to come next time! ——Warm and sunny Huan Xiaopeng
Guest User
Joyful Twin Room
Stayed in Nov 2024
Travel with friends
11 review
5.0/5
Outstanding
Posted on Dec 29, 2024
The front desk service is thoughtful, the breakfast is rich, and the check-out is late. It is a very good hotel. I will stay here next time. It is worth mentioning that there is free midnight snack, which is worth recommending!
Original TextTranslated by Google
Response from Property: Thank you for your review! Satisfaction is only our starting point, surprise and touching are what we are always looking for. Huanpeng has always been committed to sincerely welcoming every traveler like a friend, providing "friendly, reliable, caring, and thoughtful" service charm. We will continue to surpass and improve, and look forward to meeting you next time - love you Huan Xiaopeng.
Mirendexiaojiu
Cozy Double Room
Stayed in Nov 2024
Couples
82 review
5.0/5
Outstanding
Posted on Jan 4, 2025
This is my second year staying here. The room is quite large and clean. This time, there is also free porridge late at night. The breakfast is also delicious, parking is convenient, and the front desk staff are very friendly!
Original TextTranslated by Google
Response from Property: Thank you for your recognition, which makes us more determined to serve every guest who chooses us. Thank you for meeting us again. We will cherish it and look forward to seeing you next time! Wish you well!
Guest User
Joyful Twin Room
Stayed in Nov 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Dec 21, 2024
This hotel really exceeded my expectations! From the moment I checked in, the staff was very welcoming and professional, and every detail was thoughtful. The room was clean and tidy, very comfortable and well-equipped. The location of the hotel is also very convenient, whether it is for travel or sightseeing. They even provide luggage storage service after check-out. All in all, this stay made me feel very happy, I will definitely recommend it to my friends, and I look forward to staying again next time
Original TextTranslated by Google
Response from Property: The kite should be grateful and praise the wind, because with the wind, it can fly freely in the blue sky; the child should also be grateful and praise you, because because of you, the child has the motivation to keep moving forward! Thank you for your affirmation of Xiaopeng. The location of Xiaopeng's home is excellent, the quietness in the bustle, and the comfortable and warm rooms are all the friends like. Thank you again for your five-star praise of Xiaopeng. I hope you will support us and praise us more. , (*^▽^*) The most important thing is to come and see us more, hee hee~~Waiting for you to come again~~——Happy little friend who works hard