Mercure Hotel

The receptionist is very helpfull and humble… with walking distance you can go wangfujing shopping mall..

还算不错👍👍👍👍👍👍。zzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzz

This is no longer a Mercure hotel, when trying to resolve issues the staff told me it has ended its association with the international chain. That means - despite what reviews we’d read prior to booking - there’s no western/international breakfast, and also that the hotel wifi only works if you have a Chinese domestic SIM card (problematic for international visitors). Other issues we had: the room cards failed a number of times meaning we couldn’t turn lights on and unlock our door; the hotel toilet room smelled strongly of urine, the toilet by the breakfast area was unclean and had no soap; the AC didn’t work in our room which meant we were so hot we had to sleep with the window open (but even then the room stayed 24-25 degrees which is too hot to sleep well); and we had booked a deluxe room but not all amenities listed were provided especially notably no bathrobe. I am really not fussy or overly critical about hotels but I felt quite let down by this experience. Positives - nice clean bed, nice shower and there was great real coffee at breakfast. Also hotel is located centrally so good for getting a didi easily to sights - although not the better side of city for restaurants.