Sofitel Xining Reviews

We had an amazing time! The hotel is so luxurious, clean and the staff is very professional. We were so pleased with our stay and will always recommend staying at Sofitel to our friends!

The rooms at the Sofitel were spacious, modern, and impeccably clean. I was particularly impressed by the attention to detail in the room's design and furnishings, creating a cozy and inviting ambiance. The comfortable bed ensured a restful sleep, and the well-appointed bathroom offered all the necessary amenities. The hotel's dining options were equally impressive. The on-site restaurant served a wide variety of delicious local and international cuisines. The breakfast buffet was especially impressive, offering a generous selection of dishes to satisfy all tastes. I also enjoyed dining at the hotel's bar. One highlight of my stay was the attentiveness and genuine care shown by the hotel staff. They consistently went above and beyond to ensure my comfort and satisfaction throughout my stay.

Everything ok. Friendly staff. Very good breakfast and we recommend the dinner buffet. Alcohol and desserts included in the price.

For this type of establishment it is really not a Sofitel It was difficult nearly impossible to have a glass of french wine white or red ….. very expensive for not much The room are beautiful. The people try there best At that level the rest is mediocre… I am french I forgot the Eiffel Tower is cute 🙏🌴🙏

Excellent rooms and breakfast, very comfortable and good:

Really not bad to find such a hotel in the far West area. Well maintained

Great hotel situated nearby the Wanda mall and Tangdao walking street. I was impressed with how stunning the hotel is and pre-arrival experience was really remarkable. It is according to what I expected from Sofitel Hotel; however, my experience this time didn't reach my expectation. First, I was asked to pay CNY99 in order to use the swimming pool even if I already said that I was staying there. Second, the air-conditioner was not cool enough. I asked the staff to help me adjust it, but it seemed not work well. I slept with sweating all night. Lastly, I asked concierge to recommend me where I could find the night walking street and street food, but the answer I got was to search the word "Tangdao" by myself. This is unacceptable. I wouldn't expect concierge to just provide me this simple answer. I can even do that by myself. What was the point from seeking for the recommendation from concierge? I have seen that one of them even got Les Clefs d'Or so that I expected the whole team to provide me something beyond my expectation. Please consider this issue. Thank you very much.

Good experience

Really good hotel with clean spacious rooms and good amenities. There was a film festival party in the executive floor which was noisy. But management offered us another room, so that we had a decent sleep.

My daughter and I were stuck in Xining an extra night due to the typhoon in Shanghai and our flight being changed so we decided to treat ourselves by staying at Sofitel. It was well worth the treat. We stayed in a club-level room and everything was excellent. Because it was my birthday the hotel even brought a small cake to our room, which was delicious! We will definitely stay at Sofitel again when we are back in Xining.

Great breakfast and very friendly English speaking service. Rooms perfect.

Great hotel with wonderful facilities

Not a well managed five star hotel.

The service of Sofitel in Xining was really great when I stayed there for the first time! After I booked the room, Xiao Ai, the housekeeper, called me before I arrived in Xining to ask about my room requirements and specially arranged a humidifier! During my stay, I encountered problems with my itinerary and Xiao Ai helped me solve them enthusiastically! Thank you very much! The breakfast was rich and delicious! I will choose Sofitel again when I go to Xining in the future 🙂