Qaidam International Hotel

I went on a trip during the National Day and saw that this newly opened hotel is good and the hotel service is very efficient. Although some unpleasantness happened during my stay, the guest service manager Li Yuxue handled it in a timely manner and the service attitude was very good. I am very satisfied. You can forget all these things, breakfast has many flavors, good quality and many choices. Very satisfied with the hotel.

The staff service at the concierge department was remarkable. There was a concierge guy who was very interesting. When I asked for his name, he humorously told me that his name was Li Bin from the concierge department. This impressed me deeply. The guy's service was excellent and he didn't mind our luggage. They were many and heavy, and we enthusiastically delivered our luggage to the car, which was very convenient for our travels.

After checking in at about ten o'clock on October 1st, I entered the hotel room and immediately felt a heat wave. I looked at the hotel's central air conditioning control panel and it was 29 degrees. I turned on the air conditioner and set the temperature to 21 degrees. After 12 o'clock, the indoor temperature still did not drop. I called the front desk. The customer service replied that the hotel now has unified heating and cannot turn on the air conditioner. I asked him to sleep with the window open to cool down the hotel. It all depends on opening the windows. At night, the room faces the main road and I have to endure the noise. The temperature in Xining in early October was about 5-10 degrees at night, and the constant temperature in the room was turned on at 29 degrees. It seemed very cozy, but in fact it was too hot to sleep at all. The customer service also adheres to the attitude of not solving the problem. I slept for less than three hours that night. I fell asleep in a trance from 1:30 a.m. to woke up at about 4 a.m., sweating all over. I later communicated with Ctrip. Ctrip was very sincere and worked hard to communicate with the hotel and coordinate compensation, but The hotel, as always, made no statement or apology. It is really a weird hotel.

The newly opened smell is so strong that it makes my lungs hurt.

剛結束柴達木國際大酒店的入住，體驗遠超預期！語音助手控制燈光、空調，聯動睡眠模式自動調温，衞生間紅外線隔斷一鍵切換私密空間，科技感與便捷性拉滿； 夜床服務附贈黑枸杞茶包和手寫晚安卡，響應需求僅10分鐘；14樓俯瞰城景，自助早餐糌粑、酥油茶地道，中餐廳包廂適合宴請；緊鄰萬達廣場、五礦商圈，距火車站9公里，商旅無憂。

這次來柴達木國際大酒店住，體驗那叫一個棒，必須誇誇禮賓部的小哥。 我急着趕去西寧站坐火車，拎着大包小包，人生地不熟的，正發愁呢，碰到了小哥。他很熱情的笑容一下子就讓我安心了。他二話不説，接過我沉甸甸的行李，一路引着我往外走，還貼心地提醒我證件車票別落下。到門口，車早就安排妥當，穩穩當當把我送到車站。一路上，他跟我嘮嘮當地的風土人情，時間過得飛快。多虧了小哥，我這趟出行才沒慌慌張張，酒店有這樣的員工，下次來還住這兒！