Xining Yuanteng Hotel (Mojia Street Railway Station)

A hotel without advantages, there is no 0 points, I have given the worst score. 1⃣️ Checked in in the afternoon, no cold water, said that the parts blocked the water outlet, and the problem was solved after maintenance. 2⃣️ The sewer was smelly, and the exhaust fan didn't work. I first squeezed hand sanitizer bubbles to block the sewer, then covered it with plastic paper, and finally pressed a wet towel. It was relieved. 3⃣️ No air conditioning, no air conditioning, it was so hot! 4⃣️ The bathroom is glass, and it is too embarrassing to see your naked butt when taking a shower. Please be careful if you are not a couple. I can't take pictures, so I took a picture of the door handle and it was clearly visible. 5⃣️ Even more outrageous: the wardrobe sensor light will light up for no reason. I couldn't stand it at 0.58 in the middle of the night. After a mental struggle, I went downstairs and the front desk should apologize before giving me a room. The front desk said that the 316 room could not be given to me because someone had booked it. I said I would sleep until 7 o'clock in the morning and would definitely leave because I was worried about the baby sleeping alone on the third floor. Finally, some manager came and said: I need to go into the room to fix it! I said that I can't do that because the baby is sleeping! He said that there couldn't be any problem, so if we don't fix it, we can go in and take a look! What? Inexplicable, go in and take a look? I said that it was not appropriate in the middle of the night because it was past one o'clock. It was not right to repair or go in to take a look. There was no apology at this time. I mentioned that the faucet had been fixed in the afternoon. They said, "It's inevitable for a new hotel that has just opened!" Well, everyone who wants to book it can weigh it for themselves. I insisted on a room on the third floor. I said that I would definitely leave at seven o'clock. I said that the guests you booked would definitely not come so early. The front desk said that 316 was not booked but the toilet was broken. I said that I didn't need a toilet. I must have a room, and then they were willing to give me 316. First of all, the hotel did not apologize from beginning to end, and it was very infuriating to emphasize the reasons. Secondly, it can be seen from all kinds of excuses that there is no concept of "service awareness" at all. In this case, I will not be polite. You can see the good and bad photos and videos by yourself. The first video was edited because I thought Ctrip could only post one video, and the second one was only accelerated without editing.

When I just opened the door, there was a pungent smell of burning rubber and a fishy smell, which was very disgusting. After opening the window for ventilation, the room was very cold, and the quilt had a poor thermal insulation effect. The water pressure in the bathroom shower was so strong that it hurt to flush, and the drainage was not good. After taking a shower, the water overflowed from the shower room. The room seemed very large, but in fact, nearly half of the empty table was dirty and hard, and there was no chair provided. I don't know what the meaning of the hotel design is. These are all fine. Regarding the service, the hotel provided two bottles of mineral water. After drinking, I needed drinking water, so I called the hotel front desk. However, the staff said that the hotel only provided two bottles of drinking water. Then we provided a request to buy drinking water, and the answer we got was that it could only be purchased after 8:30 when the cleaning lady went to work. Therefore, the quality of front desk service really needs to be improved. I have never encountered a hotel that refuses to provide drinking water. It is very difficult to park at the entrance of the hotel. There are very few parking spaces at the entrance. It can be said that the hotel does not have its own parking spaces at all. It is shared with surrounding businesses, and the road is narrow. When checking in, the front desk requires parking registration, saying that there are staff to take you to park. After waiting for a long time, no one led, and finally I still had to find a parking space by myself. So what is the meaning of registration? In short, the experience and comfort are very poor.

第一次入住就被這家酒店徹底征服了！環境衞生絕對滿分——大堂光潔如鏡，房間一塵不染，床品柔軟清香，連角落都找不到一絲灰塵，潔癖患者也能安心入住。服務更是細緻入微：前台小姐姐笑容甜美，主動幫忙升級房型；最驚喜的是代客停車服務！自駕遊擔心停車難？完全多慮！老師傅技術嫻熟，3分鐘精準倒車入庫，下次旅行絕對鎖定這家——環境堪比無菌實驗室，服務堪比海底撈，停車師傅簡直是隱藏車神！ 🌟🌟🌟🌟🌟

本來定了兩張1.35的床，到了前台後，看到帶了娃，主動給免費升級了親子房還貼心的贈送了早餐！ 距離火車站和莫家街都很近，還有一個五一早市，非常大和熱鬧，非常豐富的東西！！

性價比非常高的酒店，衞生和房間設施都非常好，房間也很大，酒店周邊也有很多吃的，下次來，還會選擇這家酒店，忘了拍圖片，隨便上幾張景色圖

酒店比較新，乾淨衞生。酒店位置近五一早市，方便自駕遊採購食材。酒店附近也有很多食市。停車位比較緊張。