UrCove by HYATT Xi'an Jing kai Reviews
UrCove by HYATT Xi'an Jing kai
Block A, Jingfa Building, Fengcheng 2nd Road, 132 Weiyang Road, Xi'an, ChinaView Hotel Details
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UrCove by HYATT Xi'an Jing kai Guest Reviews
4.8/5
Excellent
1060 review
Verified reviewsLocation4.8
Amenities4.8
Service4.8
Cleanliness4.8
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All Reviews(1060)
Positive reviews(1051)
Reviews with photos/video(197)
Easy to get around(140)
Friendly front desk staff(127)
Awesome amenities(114)
Classy environment(101)
Close to metro(83)
Delicious breakfast(52)
Many amenities(47)
Stayed multiple times(12)
Negative reviews(9)
Guest User
Superior Double Room
Stayed in Jun 2024
Solo travelers
5 review
Very Good
Posted on Jun 29, 2024
Easy (3-min walk) to get to the subway station Shitushuguan of line 2 which leads to most of the tourist attractions. Got an excellent massage shop at the Jing Kai Building (3/F) next to the hotel building.
Response from Property: Hello, thank you for choosing the Yifei Hotel, a brand of Hyatt Group, and for your good comments on the hotel in your busy schedule. Our first task is to provide an excellent guest experience. Your comments have given us positive affirmation, and our efforts and dedication to "friends" to create a positive and lasting experience. We sincerely look forward to bringing you a better and better service experience in the near future. Thank you. General Manager Tiger Tiger
JChen
Superior Double Room
Stayed in Nov 2023
Solo travelers
8 review
Outstanding
Posted on Nov 21, 2023
Service is good despite checking in at late hour. There’s some construction around but it’s still ok. There’s a train station within 1 min walk from hotel.
Hotel entrance is a 1 min walk from the main road. And there’s a 24 hour convenient store next to the hotel.
6/8
Response from Property: Dear guest, first of all, thank you for your choice and trust in us. Our room has smart home appliances such as mini bars, capsule coffee machines, and small refrigerators, dedicated to creating a comfortable and convenient check-in experience for guests. Looking forward to your next stay and wishing you a pleasant life~General Manager Tiger 虎
Guest User
Superior Double Room
Stayed in May 2024
Family
1 review
Outstanding
Posted on Jun 27, 2024
It was a pleasant stay for us, great location and friendly staffs. Highly recommended!
Response from Property: Hello, thank you for choosing the Yifei Hotel, a brand of Hyatt Group, and for your good comments on the hotel in your busy schedule. Our first task is to provide an excellent guest experience. Your comments have given us positive affirmation, and our efforts and dedication to "friends" to create a positive and lasting experience. We sincerely look forward to bringing you a better and better service experience in the near future. Thank you. General Manager Tiger Tiger
k-c
Superior Double Room
Stayed in Oct 2023
Couples
27 review
Great
Posted on Oct 13, 2023
Location was good with good food selection eateries nearby
Guest User
Superior Room (2 beds)
Stayed in Nov 2023
Friends
5 review
Outstanding
Posted on Jan 4, 2024
Great service at both the reception and breakfast station. Heavy duty washing machine and dryers for clothes available. Train station is 3min away. Bed is comfy, good quality toiletries available. Do note when going to the hotel for the first time, there is no porch area, main door is a min walk from the carpark/main road
Response from Property: Dear guests, hello! Thank you very much for choosing to stay at Xi'an Jingkai Yifei Hotel and giving us high praise! The store is located in the bustling central area of Xi'an Economic Development Zone, adjacent to well-known commercial districts such as Xi'an North Station, Municipal Government, Daming Palace, and Xinjia Temple. The hotel takes a 1-minute walk to Subway Line 2 and Line 8 (under construction) City Library Station. The hotel is approximately a 15 minute drive from Zhonggulou and Huimin Street, a 25-30 minute drive from Dayan Pagoda, the Tang Dynasty Night City, and the Tang Dynasty Furong Garden, a 10 minute drive from Xi'an North Station, and a 25 minute drive from Xianyang International Airport, providing convenient travel for you to visit the ancient capital of thirteen dynasties. Your satisfaction is our greatest driving force for progress, and we sincerely invite you to come again! Wishing you a happy life! General Manager Tiger Tiger
Kebixiaoxingxing
Superior Room (2 beds)
Stayed in May 2024
Business travelers
36 review
Outstanding
Posted on May 8, 2024
The front desk service is very good. There is hot tea at the door and mineral water every time you go out. When it is busy, they can also help with laundry. They are also very helpful. I am an old acquaintance of Sister Lili. The hotel is in a good location and the surrounding environment is good. There are all kinds of food and entertainment. It is mainly close to the company, which is convenient for doing business. 4 people stayed for two consecutive days. The experience was particularly good.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for choosing to stay at Xi'an Jingkai Yifei Hotel! The hotel was newly opened last year. The overall decoration is mainly business-style and simple, pursuing simplicity and beauty. Automatic toilets and AI smart phone speakers are standard in guest rooms, which is one of our brand features. In addition, have you noticed that our rooms are equipped with fully automatic capsule coffee machines instead of ordinary instant coffee? If you stay in an executive room or above, we are also equipped with Dyson hair dryers and other equipment. You are welcome to experience other types of rooms in the future. I wish you a happy life! General Manager Tiger
Guest User
Superior Double Room
Stayed in May 2024
Couples
2 review
Outstanding
Posted on May 5, 2024
The hotel is next to the subway station, with free parking and restaurants and supermarkets nearby, which is very convenient. The room is also quite large, the sanitary conditions are also very good, the facilities are new, and the most important thing is that the staff is very good. They meet our small needs such as ice cubes and snacks. When we check out, they also remind us that we can get water to drink. I will stay here again next time I come to Xi'an.
Original TextTranslated by Google
Response from Property: Hello, thank you for choosing Hyatt Hotels Group's brand and for your good comments on the hotel. Our top priority is to provide an excellent guest experience. Your comments give us positive affirmation of our efforts and dedication to creating a positive and lasting experience for "friends". We sincerely look forward to bringing you a better and more complete service experience in the near future. Thank you. General Manager Tiger
Guest User
Superior Room (2 beds)
Stayed in Apr 2024
Family
3 review
Outstanding
Posted on Apr 27, 2024
The hotel is in a great location, very close to the subway entrance. The room is clean and sanitary, the housekeeping is also very good, the breakfast is very rich, and Miss Lili helped us upgrade the room, which we were very satisfied with.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for choosing to stay at Xi'an Jingkai Yifei Hotel! The hotel was newly opened last year. The overall decoration is mainly business-style and simple, pursuing simplicity and beauty. Automatic toilets and AI smart phone speakers are standard in guest rooms, which is one of our brand features. In addition, have you noticed that our rooms are equipped with fully automatic capsule coffee machines instead of ordinary instant coffee? If you stay in an executive room or above, we are also equipped with Dyson hair dryers and other equipment. You are welcome to experience other types of rooms in the future. I wish you a happy life! General Manager Tiger
Guest User
Superior Room (2 beds)
Stayed in Apr 2024
Friends
3 review
Outstanding
Posted on Apr 20, 2024
The hotel parking lot is very convenient, there are plenty of parking spaces, the front desk service lady Lili was also very enthusiastic and helped me change the room personally, the sanitation was also very clean, and the robot food delivery was very good. I will come again next time
Original TextTranslated by Google
Response from Property: Your recognition is a great motivation for us to move forward! As you can feel, we have many smart details, from the service robot in the lobby to the fully automatic curtains and smart voice phones in the rooms. I hope to meet you again in Xi'an Jingkai Yifei Hotel soon, and wish you a happy life! General Manager Tiger
Guest User
Superior Room (2 beds)
Stayed in Apr 2024
Friends
3 review
Outstanding
Posted on Apr 17, 2024
Service: 👍🏻The front desk guys and girls are very polite, with a great service attitude, and the cleaning aunts are all smiling
Facilities: The facilities are very complete, close to the subway station, easy to find, stayed for five consecutive days, very convenient to go out, I always choose this hotel when I come to Xi'an
Hygiene: 👍🏻The environment here is really super clean, there is not a single hair on the floor, great. I have a mysophobia and I ask the aunt to help clean every day. The aunt is also very responsible. She cleans every day and knows that we need mineral water for tea. She also put two more bottles of water. Very considerate❤️
Environment: The environment here is good, quiet enough, not noisy. Anyway, it's comfortable
Original TextTranslated by Google
Response from Property: Hello, thank you for choosing Hyatt Hotels Group's brand and for your good comments on the hotel. Our top priority is to provide an excellent guest experience. Your comments give us positive affirmation of our efforts and dedication to creating a positive and lasting experience for "friends". We sincerely look forward to bringing you a better and more complete service experience in the near future. Thank you. General Manager Tiger
Nana-ns
Superior Double Room
Stayed in Apr 2024
Solo travelers
3 review
Outstanding
Posted on Apr 23, 2024
I really like the rooms at Urcove. If any city has this hotel, I will choose to stay first. If the hotel is not too far from the main tourist attractions because it is safe and has complete facilities, clean, and an automatic bathroom. The rooms at Xi'an are spacious. There is everything needed, including a refrigerator and a hair dryer.
Near Shi Tushuguan Subway Station Exit A, next to the hotel there is a convenience store open 24 hours. Oden is delicious. If there is a chance, will come back to stay again.
Original TextTranslated by Google
Response from Property: Hello, thank you for choosing Hyatt Hotels Group's brand and for your good comments on the hotel. Our top priority is to provide an excellent guest experience. Your comments give us positive affirmation of our efforts and dedication to creating a positive and lasting experience for "friends". We sincerely look forward to bringing you a better and more complete service experience in the near future. Thank you. General Manager Tiger
ChengziCindyL
Superior Room (2 beds)
Stayed in Apr 2024
Business travelers
3 review
Outstanding
Posted on Apr 6, 2024
The hotel is close to the subway station, which makes travel convenient. The breakfast is also very rich. The two days passed quickly, and we felt the hospitality of the ancient city of Xi'an. The front desk service was very good. It didn't matter if we delayed the check-out a little. Thank you for your company for two days. I hope I will have the opportunity to visit the ancient city of Xi'an next time.
Original TextTranslated by Google
Response from Property: Hello, thank you for choosing Hyatt Hotels Group's brand and for your good comments on the hotel. Our top priority is to provide an excellent guest experience. Your comments give us positive affirmation of our efforts and dedication to creating a positive and lasting experience for "friends". We sincerely look forward to bringing you a better and more complete service experience in the near future. Thank you. General Manager Tiger
Mirandamenger
Superior Room (2 beds)
Stayed in Apr 2024
Other
17 review
Outstanding
Posted on Apr 6, 2024
A very cost-effective business hotel, located on the central axis, very close to the subway station, convenient for travel. The room was upgraded, the capsule coffee is from Peel, the hair dryer is from Dyson, and the toothpaste is the same as mine, Hao Le Chi (seems to be fresh peach mint flavor). The shower head is very powerful, and the smart toilet is very easy to use. In short, very satisfied!
Original TextTranslated by Google
6/9
Response from Property: Your recognition is a great motivation for us to move forward! As you can feel, we have many smart details, from the service robot in the lobby to the fully automatic curtains and smart voice phones in the rooms. I hope to meet you again in Xi'an Jingkai Yifei Hotel soon, and wish you a happy life! General Manager Tiger
Guest User
Superior Double Room
Stayed in Mar 2024
Other
73 review
Outstanding
Posted on Mar 30, 2024
The room facilities are very new and the supplies are all available. I like this kind of hotel, which is cost-effective. Every time I come to Xi'an, I choose Yifei Hotel as my first choice. The transportation is also very convenient, and there is a subway station just outside the door! Super good!
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your good comments. Meeting you is like a destined arrangement. Everything is just right, with just the right service, just the right facilities and equipment, and just the right location. We provide you with a perfect accommodation experience and create five-star services just to satisfy you. We look forward to your return with your family. Xiaofei is waiting for you here. See you there. General Manager Tiger
roxanad
Superior Room (2 beds)
Stayed in Mar 2024
Family
6 review
Outstanding
Posted on Mar 23, 2024
A great hotel, the shower head has a strong water flow, southerners can take a shower without any worries. The floor and bedding in the room are clean, the only drawback is that the quilt feels a bit stuffy, but it doesn't matter, the location is so good, there is a subway entrance outside, and the breakfast is rich, what else do you want? Anyway, we are very satisfied! !
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for choosing to stay at Xi'an Jingkai Yifei Hotel! The hotel was newly opened last year. The overall decoration is mainly business-style and simple, pursuing simplicity and beauty. Automatic toilets and AI smart phone speakers are standard in guest rooms, which is one of our brand features. In addition, have you noticed that our rooms are equipped with fully automatic capsule coffee machines instead of ordinary instant coffee? If you stay in an executive room or above, we are also equipped with Dyson hair dryers and other equipment. You are welcome to experience other types of rooms in the future. I wish you a happy life! General Manager Tiger