Galeria Italiana Apartments

Booked a 1 bedroom superior apartment, paid extra to up grade. Arrive at 9pm on 21 October to be put in a 2 bedroom apartment, which was do dated and old. Bit like where workers would stay. We eventually got in touch with reception the next day, asked to be changed to better cleaner apartment which we had originally booked. The young lad about age 20 kept asking us for 400plz extra. We refused to pay as we had already paid before we traveled. So eventually we moved into the correct accommodation, only to find on the second night in the apartment we had no working toilet or fresh running water. 1 member of our party suffers from chronic bowel disease, which is bad enough with a usable loo. But we had nothing my mam is 84 years old and requires water as we all do for medication. We email the owners but never heard back until it was time to vacate the property the next day, plus to top it all off, we are all covered in some kind of bites and required medical treatment on return to the uk.

We visited here for the England game Vs Ukraine. Great location for the square! Safe parking was around a 5/10 minute walk away. Apartments were spacious, up to date and very clean. Beds were really comfortable even the sofa bed. Kitchenette was perfect. Bathroom - toilet is quite high one of the lads feet couldn’t touch the floor lol Shower really good! Overall great stay!!!

I’ve rated five stars not because the apartment was perfect but because, for the price, it went above expectations. After reading reviews I was sceptical but most bad reviews must be from picky individuals who would deem a broken shower door the demise of a holiday. In actual fact, the apartment was clean, well laid out, and really surprised me. We arrived to the reception area and were met with a set of keys and some basic house rules but no mention of deposit and no over-the-top request’s especially surprising considering there was seven of us English men staying for a drinking weekend (acknowledging the undesirable reputation loud Englishmen have in Europe). We were showed to our apartment which had two bathrooms, a fully equipped kitchen, and two bedrooms. Everything was clean. We didn’t have hot water for the first night, the curtains fell down when closing them, the shower doors wouldn’t close, and we were only given one set of keys. But, like I mentioned earlier, we aren’t picky and some minute inconveniences such as these were not an issue. There was a very handy night entrance for after 2200 and most nights when we came in around 0300/0400 we were greeted by a security officer who respectfully and understandably reminded us to keep quiet as there are several apartments in the building. We did this and had absolutely no issues. Overall, I would definitely stay here again if I was visiting Wrocław and recommend it to anyone who isn’t overly concerned with small details. (It cost us £15 per night per person which is cheaper than most hostels and the quality of stay between the two cannot even be compared)

The apartments are located in something that resembles an old department store with rooms fashioned haphazardly within the apartment. We stayed in a two bedroom apartment which consisted of one bedroom with no windows. The other had one window and when tried to open it, the metal curtain pole fell off and hit me on the head from great height. It was not attached! The heating (mercifully) came on at night but radiators were stone cold during the day. They had no temperature controls and one was broken. The radiators were only located in one of the bedrooms and the lounge area. Kitchen was dark and not the cleanest and so was the bathroom, it stunk of bleach. The only redeeming feature was the proximity to the main square in Wrocław but I certainly would not return and would not recommend. Very bizarre set up and not a relaxing stay at all.

We went to Wroclaw for the Christmas markets, the location was perfect. The appartment we had suited our needs with 3 bedrooms for2 families. The walls are paper thin with no soundproofing, you can hear every noise. The last night we were there some new guests arrived in the room next to ours, within 1 hour you could hear fighting next door, my son in law had to go to reception to complain as our 2 year old was frightened, they did come up and have a word with them. All was quite,( think they must have gone out) until 02.30, when the lady started screaming and the fighting started. I went around and knocked the door, she apoligised and said she would be quite. One hour later it all kicked off again, i went to reception and nobody was there even though they advertise 24 hr reception. I knocked ther door again, this time a friend of the troublesome lady answered and apoligised and said look she has broken the door off its hinges and was led against the wall. That night we didnt get any sleep at all and had to travel back home that day. The appartment was well equiped, but could have done with a lick of paint. Overall we had a lovely break but if the appartments had a 24hr reception and security like advertised it could have been a lot better. We intend going to Wroclaw again but definetly not staying in these appartments