The Sydney Boulevard Hotel Reviews
The Sydney Boulevard Hotel
90 William St, Woolloomooloo, New South Wales, 2011, AustraliaView Hotel Details
Check available rooms for your travel dates
We Price Match
1 night
The Sydney Boulevard Hotel Guest Reviews
4.1/5
Very Good
126 review
Verified reviewsLocation4.2
Amenities4.1
Service4.2
Cleanliness4.2
Filter by:
Sort by:
All reviews(126)
Positive reviews(24)
Reviews with photos/video(4)
Great location(11)
Awesome stay(7)
Convenient location(6)
Negative reviews(2)
Life wanderer
Deluxe City Room
Stayed in May 2024
Travel with friends
15 review
Outstanding
Posted on Jun 30, 2024
I love the Woolloomooloo area so the Boulevard hotel is perfect for me. Love the city view.
Response from Property: Dear Guest,Thank you for choosing The Sydney Boulevard Hotel and for sharing your feedback with us. We're delighted to hear that you enjoyed our location in the Woolloomooloo area and loved the city view from your room.We appreciate your kind words and look forward to welcoming you back for another enjoyable stay.Warm regards,EkaterinaOperations Manager - Front OfficeThe Sydney Boulevard Hotel
Guest User
Deluxe City Room
Stayed in Jun 2024
Travel with friends
1 review
Posted on Jul 14, 2024
This is a rubbish hotel. The room is full of dust. I had already booked and paid online, but when I arrived at the hotel, the front desk staff asked me to pay again. The staff couldn't even process the refund, and asked me to show a lot of personal privacy information. I couldn't get a refund, it's really a terrible hotel. Black-hearted merchants, it's best not to choose their hotels when traveling.
Response from Property: Dear Guest,Thank you for taking the time to share your experience with us. I sincerely apologize for the issues you encountered during your stay. It is truly disheartening to hear about the dust in your room and the payment confusion at check-in. We deeply regret any inconvenience caused by our staff's mistake in charging you again upon arrival. I want to inform you that we have now fully refunded the wrongly charged amount. Regarding the language barrier you experienced, we apologize for the communication difficulties. Our team strives to assist all guests effectively, and it is clear we fell short in this instance. We will take your feedback to heart and work on improving our service to ensure such situations do not recur.Please contact me directly so I can personally address your concerns and ensure everything has been resolved to your satisfaction. We value your feedback and would like the opportunity to make things right.Warm regards,EkaterinaOperations Manager - Front OfficeThe Sydney Boulevard Hotel
Zunaira Saleem
Deluxe Harbour View Room
Stayed in May 2024
Family
2 review
Outstanding
Posted on Jul 1, 2024
This hotel is clean,cozy, warm and so much more!! I absolutely adored the view from my room!
Response from Property: Dear Guest,Thank you for choosing The Sydney Boulevard Hotel and for your lovely feedback. We're delighted to hear that you found our hotel clean, cozy, and warm, and that you enjoyed the view from your room.We look forward to welcoming you back for another delightful stay.Warm regards,EkaterinaOperations Manager - Front OfficeThe Sydney Boulevard Hotel
Guest User
Standard Room
Stayed in May 2024
Solo travelers
1 review
Great
Posted on Jun 6, 2024
Only stayed the one night, but had an enjoyable stay. Had a standard room, but very spacious. Comfortable bed and pillows. A little to the east of the city, but 10-15 mins to nearest train station - Kings Cross/Museum/St James. Bus across the road, couple of pubs and Woolies nearby. Well equipped gym; sauna and steam room. No pool though. Lovely staff.
Response from Property: Dear Guest,Thank you for choosing The Sydney Boulevard Hotel for your stay and for sharing your experience with us. We're delighted to hear that you had an enjoyable stay in our spacious standard room. We appreciate your feedback about our convenient location near public transport options and nearby amenities.We're glad you enjoyed our well-equipped gym, sauna, and steam room. Your kind words about our lovely staff mean a lot to us.We look forward to welcoming you back for another pleasant stay.Warm regards,EkaterinaOperations Manager - Front OfficeThe Sydney Boulevard Hotel
DonovanChua
Standard Room
Stayed in Aug 2023
Solo travelers
3 review
Great
Posted on Sep 13, 2023
I had a great stay at this hotel! The room was spacious with a large, comfortable bed, and the bathroom was equally impressive. I was on the third floor with a street view, and although there were some daytime noises, it was mostly peaceful. If you want better views, consider choosing a higher floor.
The room was clean and cozy, and even though they cleaned it every 3 days, they made sure all amenities were well-stocked. The Woolworth Metro next door was incredibly convenient, and Hyde Park was just a 2-minute walk away. Plus, all the shopping malls were within a 15-minute walk. This hotel's central location made everything easily accessible. Highly recommended!
Response from Property: Dear Guest, Thank you for sharing your wonderful experience at our hotel! We're thrilled to hear that you had a great stay and enjoyed the spacious room. Your recommendation is highly appreciated, and we look forward to welcoming you back for another great experience in the heart of Sydney.Warm Regards,EkaterinaOperations Manager - Front OfficeThe Sydney Boulevard Hotel
Tram Anh Vu
Standard Room
Stayed in Aug 2024
Travel with friends
1 review
Outstanding
Posted on Oct 3, 2024
Very nice place to stay
Response from Property: Dear Tram Anh Vu,Thank you for sharing your feedback regarding your recent stay at The Sydney Boulevard Hotel. I’m delighted to hear that you found our hotel to be a very nice place to stay, especially in our standard room!Your satisfaction is important to us, and we’re thrilled that you enjoyed your time with us. We hope to welcome you back for another great stay in the future!Warm regards,Sungil BaekHotel Operations ManagerThe Sydney Boulevard Hotel
Traveler-999
Deluxe City Room
Stayed in Oct 2023
Couples
8 review
Very Good
Posted on Nov 19, 2023
Good location, pretty old hotel and amenities
Response from Property: Dear Guest,Thank you for taking the time to share your feedback about your stay at our hotel. We're glad to hear that you found our location to be advantageous for your needs.We hope to have the opportunity to welcome you back in the future.Warm regards,EkaterinaOperations Manager - Front OfficeThe Sydney Boulevard Hotel
Guest User
Deluxe City Room
Stayed in May 2024
Couples
1 review
Posted on Jun 10, 2024
Hotel is a bit tried
Response from Property: Dear Guest,Thank you for choosing The Sydney Boulevard Hotel and for sharing your feedback with us. We appreciate your honesty and acknowledge your comment about the hotel feeling a bit tired. We are continuously working on improvements and updates to ensure a refreshed and comfortable experience for our guests.We value your input and hope to have the opportunity to welcome you back for an improved stay.Warm regards,EkaterinaOperations Manager - Front OfficeThe Sydney Boulevard Hotel
Anonymous User
Standard Room
Stayed in Sep 2022
Business travelers
1 review
Posted on Nov 4, 2022
I enjoyed staying at the hotel. The staff was friendly. The only negative I can think of is: no water bottle was available in the room and you need to buy it yourself (everyday).
Response from Property: Dear guest, Thank you for your review of your recent stay with us at The Boulevard. We are pleased to know you had a pleasant stay. We appreciate your comments on our staff's service provided; they are indeed an asset to our company. We hope to see you again, on your next getaway to Sydney.Best regards,The Sydney Boulevard Hotel Team
Ashley
Deluxe City Room
Stayed in May 2022
Other
1 review
Amazing
Posted on Jun 5, 2022
Location was great, staff were amazing.
However it cost me $72 to park in the hotel parking overnight 😳
Guest User
Standard Room
Stayed in Jun 2023
Travel with friends
50 review
Very Good
Posted on Aug 3, 2023
good experience.
Response from Property: Dear Guest,Thank you for your review of your stay with us at The Boulevard. We are pleased to know you enjoyed your time with us. We look forward to welcoming you again.Best regards,Jayani WijeratneAssistant Operations Manager- Front Office
Lvmaotianwang
Deluxe City Room
Stayed in Jan 2024
Business travelers
34 review
Posted on Mar 4, 2024
Relatively old, good location, not cost-effective. More suitable for business trips, not suitable for family travel. The hotel is old and has no service. It's just a good location, nothing else.
Original TextTranslated by Google
Response from Property: Dear Lvmaotianwang,Thank you for choosing to stay at the Sydney Boulevard Hotel and for sharing your feedback with us. We are glad to hear that you found the hotel's location to be good.We apologize for any disappointment regarding the dated facilities. Your feedback is important to us, and we will take it into consideration as we discuss potential improvements. If you have any further suggestions or areas you believe we can improve upon, please feel free to reach out to us.We hope to have the opportunity to welcome you back to the Sydney Boulevard Hotel in the future, where we can provide a more satisfying experience.Warm regards,EkaterinaFront Office ManagerSydney Boulevard Hotel
Guest User
Deluxe Queen Queen Room
Stayed in Jul 2024
Family
13 review
Outstanding
Posted on Oct 26, 2024
The room is quite spacious, the hotel front desk service is particularly good, and it is convenient to travel around. It is within walking distance of attractions such as the Sydney Opera House. The surrounding supermarkets, buses and cities are very close. The only thing is that you can't cook. Overall, it feels great!
Original TextTranslated by Google
Guest User
Deluxe City Room
Stayed in May 2024
Travel with friends
2 review
Amazing
Posted on Jul 6, 2024
The quilt is two pieces of cloth with a blanket between them. The room is cleaned every three days, but you can tell the front desk when you want to clean it.
Original TextTranslated by Google
Response from Property: Dear Guest,Thank you for sharing your thoughts with us. Your feedback about our housekeeping services is appreciated. At The Sydney Boulevard Hotel, we have made conscious efforts to enhance sustainability by reducing our housekeeping frequency to lessen our environmental impact and minimize disruption to our guests' stays. However, we recognize that individual preferences vary, and we are always ready to accommodate additional cleaning services as requested to ensure your comfort and satisfaction throughout your stay. Should you have any further preferences or requirements during your next visit, please do not hesitate to let us know. We are committed to making your future experiences with us as pleasant and comfortable as possible.Looking forward to welcoming you back soon.Warm regards,EkaterinaOperations Manager - Front OfficeThe Sydney Boulevard Hotel
Guest User
Standard Room
Stayed in Mar 2024
Solo travelers
2 review
Posted on Apr 6, 2024
I suggest you choose an international chain. This hotel is not cheap, but the facilities are average and old. When I was packing before checking out, I found a band-aid on the bed sheet left by a previous tourist.
Original TextTranslated by Google
Response from Property: Dear Guest,Thank you for sharing your feedback about your recent stay.We apologize for any inconvenience you experienced. This is not the standard of cleanliness we aim to maintain, and we take such matters seriously. Rest assured, we have addressed this issue with our housekeeping team to prevent recurrence. We appreciate your feedback and hope to have the opportunity to welcome you back for an improved experience in the future.Warm regards,EkaterinaFront Office ManagerThe Sydney Boulevard Hotel