Anonymous User
July 1, 2024
Be careful when booking this hotel. There is no front desk, and check-in depends entirely on phone calls, which is similar to the underground party. I took a shower for 10 minutes in the middle of the night and there was no hot water. I was embarrassed to call with a head full of shampoo. At first I apologized, feeling embarrassed to disturb others at night, but the store owner was very impatient and said that I had run out of hot water. After asking for the room number, I was asked to restart the water heater in the gray cabinet on the pink wall and wait for 20 minutes before hot water came out. I tried to explain that there was no pink wall and gray cabinet in the room, only white wall and white cabinet, but was interrupted twice by the other party, who shouted: "Don't talk! You are not listening to me!!! Listen to me!!!" Damn, I haven't seen such accommodation conditions and service attitude in so many years. My friend lives in another room, and he also ran out of hot water halfway through his shower this morning. There are many accommodation options. Don't choose this one if you don't want to suffer and be angry. In addition, I praise Ctrip's after-sales customer service, who is very serious in helping to solve problems.
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