Guest User
October 3, 2024
We recently booked the Windermere Suites, in Windermere, for my wife's Birthday and also, our wedding Anniversary. We were looking for something extra special for our stay. Local, restaurants , shops, banks, pubs and transport links, within 5 minutes, walking distance. Local buses, do a great service locally. We booked, the Keswick Suite for our 3 nights, 29th, September,2024 to the 2, October 2024. We weren't disappointed, the establishment is exceptional, classy with a boutique style décor and lighting throughout. Vicky, the host gives a warm friendly reception on arrival. Vicky, comes across that she really knows what a client wants and expects, from there stay, she delivers to a very high standard in every department, Vicky, obviously has great pride in what she has achieved over the years, her experience really shows, she has very high standards which shows, nothing is a problem, she great knowledge of the local area and can help with suggestions and recommendations for places to see and visit. Vicky, has a small team of staff, which are the best in Windermere, we have stayed in many hotels in Windermere over the years and Vicky's, staff really do her a great credit in Customer Service Skills. Our Keswick Suite, was absolutely stunning, from the lighting, décor and facilities such as the mini bar, which was well stocked. The Teas and coffee making facilities are all in a separate room, also, so no noisy fridges running, ours was exceptionally quiet so didn't apply. There is a safe, also which we found to be very low down, for my old knees and eyesight to deal with while entering the codes 🥴. We had views overlooking the grounds at the back, with large Patio doors, which open inwards, onto a Juliet railing. The Suite, gives off a lovely classy aroma, when entering, Vicky, really knows, her style and uses top end quality, products everywhere throughout the Suite, we were well impressed with everything she showed us and took time to explain how everything works, The Spa bath, is large in size, with powerful jets, also with the mood lighting in the bathroom for that extra special occasion, nice romantic touch 😊There is also, a very large shower in the bathroom, if you choose to use it instead. Everything is of high quality, throughout, Mini bar is reasonably priced, the room service meals, were also good quality ingredients and reasonably priced. We were both really pleased with our stay. Breakfast, Room service quality and quantity, were again excellent. We finally found accommodation that can cook fried eggs, perfectly.😊 We can't wait to go back, Vicky's, experience and Customer Service, skills really shine through. We always say, if you don't know what day it is, or the time. You have enjoyed a relaxing stay. Well done Vicky, and all your staff, do you proud the best, in Windermere, we will definitely be back. Dave and Karen