Samala Hotel Jakarta Cengkareng Reviews

The staff unfriendly, and also the access card is not wotking

Hotel is empty and the lobby is really hot, they try to cut cost for the operations

Very fast checkin… good courtesy from staff staff friendly and helpful good job guys i will return back my stay in Jakarta

Good service from reception to checkout.

room convenience good

Good service

This hotel is just so so

Very good place

Have subscribed to good service, like at home. The point is, it's great

1. Except for the suite, all the beds in the big bed rooms are made of single beds. 2. The cleanliness of the bathroom towels is poor, and the towels on the floor are directly dirty. 3. The cost of upgrading to a suite is high, and the suite is relatively simple. 4. The room supplies are of poor quality, the purified water is of a miscellaneous brand, and the bristles of the disposable toothbrush have fallen before the toothbrush is finished. This is the first time I have seen such poor quality in many years. 5. The shower water is occasionally too hot and there is no cold water, because the cold water pressure is insufficient and the temperature cannot be adjusted. 6. It is close to the road and has single-layer glass, so the noise is very loud. The hotel rating of 3 stars is a bit reluctant.

It's okay, there are a lot of Chinese people coming to stay. However, I would like to give a suggestion. When ordering an online car-hailing service, the car will leave immediately after entering the hospital. There is also an entrance fee when leaving the hospital. In the end, the entire cost will be borne by the customer. This should not be the case.

The hygiene is a bit poor. The bed sheets, quilt covers, bath towels and towels in the room should be replaced with new ones. They are all black. The sound insulation of the room is too poor. The noise of motorcycles and cars on the road makes it impossible to sleep. The only advantage is that it is close to the airport and it is convenient to go out and get on the highway.

Everything else was fine, except that when I first checked in, I was shocked to see a big cockroach when I opened the quilt.

The hotel charges 5,000 Rp for parking. Even if you just come in to pick someone up for 1 minute, you still charge 5,000 Rp, which is very unreasonable. In addition, cash is not accepted for consumption. I do not recommend Chinese people to stay in this hotel.