Jl Taman Palem Lestari Blok 13 No 1, Cengkareng, West Jakarta, Jakarta, Special Capital Region of Jakarta, 11730, IndonesiaView Hotel Details
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Hilton Garden Inn Jakarta Taman Palem Guest Reviews
4.5/5
Great
586 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.4
Service4.5
Cleanliness4.6
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All reviews(586)
Positive reviews(565)
Reviews with photos/video(106)
Convenient for shopping(57)
Delicious breakfast(42)
Easy to get around(41)
Close to airport(37)
Perfect for business trips(17)
Classy environment(16)
Friendly front desk staff(10)
Average sound insulation(7)
Negative reviews(21)
Anonymous User
Room, 1 King Bed
Stayed in Oct 2024
Solo travelers
20 review
4.7/5
Amazing
Posted on Nov 23, 2024
Near the airport. Hotel is connected to the mall. Nice staff and service.
Guest User
Room, 1 King Bed
Stayed in Nov 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Nov 29, 2024
View from room was very scenic. Breakfast was unexpected. π
J. Roesli
Room, 1 King Bed
Stayed in Jul 2024
Couples
5 review
5.0/5
Outstanding
Posted on Sep 24, 2024
My 3rd time staying in Hilton Garden Inn. Very convenient location since it is near my family's house. It is clean and all staff are very friendly
Response from Property: Dear Valued Guest, Thank you for taking a moment to share your experience. I am happy to hear you found the overall stay to your liking. We look forward to welcoming you back to our hotel in the not too distant future!
Dennis YY C
Room, 1 King Bed
Stayed in Jul 2024
Business travelers
4 review
5.0/5
Outstanding
Posted on Jul 21, 2024
Don't miss this hotel stay at Jakarta
Very nice and cosy hotel under the flagship of Hilton
Perfect place and it's next to a decent shopping mall with a nice supermarket for you to get everything
Price very reasonable and nothing U can complain about the room.
Decent size swimming pool
Good spread of hotel breakfast with a mixture of American and local.
Response from Property: Dear Valued Guest, Thank you for taking a moment to share your experience. I am happy to hear you found the overall stay to your liking. We look forward to welcoming you back to our hotel in the not too distant future!
Anonymous User
Room, 1 King Bed
Stayed in Aug 2024
Couples
6 review
4.7/5
Amazing
Posted on Aug 28, 2024
Friendly staff and convenient place. Just next to the mall.
Response from Property: Dear Valued Guest, Thank you for taking a moment to share your experience. I am happy to hear you found the overall stay to your liking. We look forward to welcoming you back to our hotel in the not too distant future!
Guest User
King Family Suite
Stayed in May 2024
Family
7 review
5.0/5
Outstanding
Posted on Jun 5, 2024
Love the Family suite. Kids loved their own room and corner. A little small in the living area but big spacious rooms. Hotel is great, just next to a connecting mall. Lots of food and shopping to do. would love to come again.
Response from Property: Dear Valued Guest, Thank you for taking a moment to share your experience. I am happy to hear you found the overall stay to your liking. We look forward to welcoming you back to our hotel in the not too distant future!
Resty
Room, 1 King Bed (High Floor)
Stayed in Nov 2024
Business travelers
6 review
5.0/5
Outstanding
Posted on Dec 21, 2024
I had a wonderful 4-day, 3-night stay at Hilton Garden Inn Jakarta Taman Palem. The hotel offered modern and comfortable accommodations, with spacious rooms that were well-maintained and clean. The staff was friendly and attentive, always ready to assist with a smile. I particularly enjoyed the breakfast buffet, which had a great variety of local and international dishes. The hotel's location in Taman Palem was convenient, providing easy access to nearby shopping and dining options. Overall, it was a delightful experience, and I would definitely recommend it for both business and leisure travelers visiting Jakarta.
SZE LIANG
Room, 1 King Bed
Stayed in Nov 2024
Solo travelers
5 review
4.7/5
Amazing
Posted on Nov 26, 2024
Nice and clean hotel. Next to a mall and convenient for food and groceries.
Han Hui
Room, 1 King Bed
Stayed in Oct 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Nov 25, 2024
The experience was awesome and the receptionist were helpful.
Vrealexa
Room, 1 King Bed
Stayed in Oct 2024
Business travelers
12 review
4.0/5
Very Good
Posted on Nov 26, 2024
Near airport. Room just nice rather small. Bathroom also small
WILFREDTHAM
Room, 1 King Bed
Stayed in Jun 2024
Solo travelers
5 review
3.5/5
Posted on Aug 25, 2024
Hotel is just beside Green Sedayu Mall, but the location is towards the end of West Jakarta. Staff seem a little reserved but overall is pretty decent.
Hotel room pretty clean and nice, lobby seems small for Hilton Hotel chain standard. Overall a pretty decent stay.
Response from Property: Dear WILFREDTHAM, Thank you for taking a moment to share your experience. I am happy to hear you found the overall stay to your liking. We look forward to welcoming you back to our hotel in the not too distant future!
Guest User
Room, 1 King Bed (High Floor)
Stayed in May 2024
Other
2 review
5.0/5
Outstanding
Posted on May 27, 2024
Good!!
Response from Property: Dear Guest, Thank you for taking a moment to share your experience. I am happy to hear you found the overall stay to your liking. We look forward to welcoming you back to our hotel in the not too distant future!
Zs.88
Room, 2 Twin Beds
Stayed in Oct 2024
Business travelers
22 review
4.7/5
Amazing
Posted on Oct 24, 2024
Nice clean hotel. Breadfast was good and nice .............
Response from Property: Dear Valued Guest, Thank you for taking a moment to share your experience. I am happy to hear you found the overall stay to your liking. We look forward to welcoming you back to our hotel in the not too distant future!
SL100
Room, 2 Twin Beds
Stayed in Jun 2024
Business travelers
7 review
4.2/5
Very Good
Posted on Jun 3, 2024
The location for this hotel is fantastic, near the shopping mall. Have many restaurants around. It's only a bit of concern is the heavy traffic, besides that are perfect. Definitely will come back again.
Response from Property: Dear SL100, Thank you for taking a moment to share your experience. I am happy to hear you found the overall stay to your liking. We look forward to welcoming you back to our hotel in the not too distant future!
JIN HYUNG
Room, 1 King Bed
Stayed in Nov 2024
Business travelers
5 review
4.5/5
Great
Posted on Nov 17, 2024
Small but well organized hotel. No late check out.
Response from Property: Dear JIN HYUNG, Thank you for taking a moment to share your experience. I am happy to hear you found the overall stay to your liking. We look forward to welcoming you back to our hotel in the not too distant future!