Guest User
June 26, 2024
Its really very pleasent to have staycation here for 2 nights with my family, service was very good from check in till I got my room. Security was very polite, helpful and also friendly.
Cons : We have to wait till 13.30 (almost 1 1/2 hours) to get our room ready
Swimming Pool Bar was not ready to serve guest
Order 1 coconut need 50 minutes to be served and she said that we have problem in our kitchen, Accor Hotel like Mercure should have excellent services to their guess and kind problem like that should not be occured.
Swimming Pool was clean and also clear water, but the water is too cold for my boy, we dont know how the water become cold like ice water.
Location is the best part for This Hotel, will be back again for another staycation @Mercure Batavia Kota Tua. Thank you very much guys.