Diamonds Malindi

Beautiful location right on the beach with stunning views and a relaxing atmosphere. I enjoyed the variety of pools and the thoughtful design of the spaces. The food selection was varied. The only thing I’d improve is more clarity on room types—some were more luxurious, others simpler and eco-friendly, yet the price seemed the same. Overall, a great experience and I’d be happy to return.

Diamonds Malindi Pros : 1. Lovely property and location 2. Short distance from Malindi airport 3. Beach front property 4. 3 separate pools and a spa to cater for families , couples and groups 5. Lovely stretch of beach . It’s has sea **** spread across but adds to natural beauty. 6. Chef and team were ready to cook a vegetarian option for us at our request as not enough vegetarian choice available . Cons: 1. Room was not ready even though we were delayed and room still not ready . Our family who came earlier also had not got the room ready for a long time . 2. Room door lock was not easy to close and needs a lot of pulling and tugging to close . 3. Room had not enough towels , toilet rolls , soap , tissues or any water bottles for 3 people in our room and we had to go and ask for the above things . POOR IMPRESSION as you settle into your room !! 4. We are vegetarians and food VARIETY and QUALITY is the poorest I have come across in any of my travels over 30 years . ADDS to the all ready poor impression we have from the room experience. 5. In our experience, a lot of staff are interns and inexperienced though friendly and smiling all the time ( not their fault but management needs to buckle up with training ) 6. Food RAN OUT both times during Dinner last night and lunch this afternoon . This is just pasta ! ( especially we are vegetarians ) and we showed the staff to use the packets from the display cabinet in the restaurant since in the entire hotel they had run out ! 7. NOT enough staff in the restaurant as if they ran out of glasses we had to search for a staff member to let them know there is not enough drinking glasses and they went search a stray of glasses which took a bit of time . 8. Live cooking station had only ONE PERSON so a queue builds up and service becomes slow . 9. Service to provide tea or coffee was NON EXISTENT so at breakfast you have to look for coffee station or flag down a member and ask a member of staff to ask them get some coffee or tea .Serving team did their best but management not managing . 10. POOR or NON EXISTENT WiFi in rooms ( not good enough this day and age ) Would I come back ? NO . Staff great but management not investing in staff

Most guests at Diamonds are on an all-inclusive plan and the staff behave as such … service fairly slow, not too worried about the proper preparation of e.g. a cocktail. This does not work so well if you are on bed & breakfast and have to pay for that cocktail. On the other hand, there is a great restaurant on the beach nearby (Maasai Malindian) which you might miss if you have all your meals on the resort. Sunbeds are very scarce, otherwise the resort is karge and fairly luxurious.

Recently stayed at this delightful beach resort. The service and staff were wonderful. The food and drink were plentiful too. It's only 15 minutes from the local airport and within easy reach of many local attractions like the marine park.

Great memories created Thanks @Denaice for the hospitality accorded to my daughter Beautiful views, great experience, perfect hospitality, Can't wait to visit this place again. Thanks to the hotel and it's management and service team

i had the best 4 days of my life here!!! we arrived hours before check in time due to an early flight but they were sooo accommodating and got our room ready within an hour, while also giving us tea and coffee in a very nice sitting area. the staff were LOVELY, special shoutout to fina, kevin, and ali. there was breakfast, lunch, dinner, snacks in between meals, endless drinks, all around 15/10 experience. there were fun activities throughout the day, every single day and night. definitely my new go to place on the coast!!